Voluntary Safety Recall Campaign 2002-2006 Nissan Sentra; Front Passenger Air Bag Module

Classification:	Reference:	Date:
RS17-046e	NTB17-055e	December 2, 2020

 

VOLUNTARY SAFETY RECALL CAMPAIGN 

2002-2006 SENTRA; FRONT PASSENGER AIR BAG MODULE

 

This bulletin has been amended. See AMENDMENT HISTORY on page 15.  Please discard previous versions of this bulletin.

 

CAMPAIGN ID #:	PM683, PM684, PM964
NHTSA #:	15V-287
APPLIED VEHICLES:	2002-2006 Sentra (B15)

 

Check Service COMM or Dealer Business Systems (DBS)  National Service History to confirm campaign eligibility.

 

INTRODUCTION

Nissan is conducting this Voluntary Safety Recall Campaign on certain specific 2002-2006 Sentra vehicles, to replace the front passenger air bag module. This service will be performed at no charge to the customer for parts or labor.

Takata has issued return packaging, shipping labels, documents, and directions that must be used and followed in order to properly carry out this campaign. Takata’s documentation is attached and is part of this bulletin.

 

IDENTIFICATION NUMBER

Nissan has assigned identification numbers PM683, PM684, and PM964 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.

 

DEALER RESPONSIBILITY

It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory.  Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale.  Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration.  While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

 

REQUIRED SPECIAL TOOLS

 

Quick Scan Tool (J-52352)

 

• Each retailer has been shipped one Quick Scan Tool (J-52352).

 

• Additional tools can be obtained from Tech•Mate: nissantechmate.com or  1-800-662-2001.

 

SERVICE PROCEDURE 

IMPORTANT: Follow all cautions, warnings, and notices in the ESM when working on or near the SRS, such as an air bag.

Handle interior trim carefully to avoid damage. Work with clean hands and clean tools to avoid dirt and stains. Use protective covers as needed.

 

1. Write down the radio settings.

 

2. Turn the ignition OFF.

 

3. Disconnect both battery cables, negative cable first.

 

4. Wait at least 3 minutes.

 

5. Remove the air bag module.

 

• For air bag module removal, refer to the Electronic Service Manual (ESM) section:

RESTRAINTS > SRS – Supplemental Restraint System (SRS) > FRONT PASSENGER AIR BAG MODULE > Removal and Installation > Removal.

 

Module Inspection

 

6. Inspect the air bag module where shown in Figure 2, to confirm if it needs to be replaced.

 

• If the inflator does not have a nut on the end (Figure 2), Warranty Call Center (WCC) validation is not required, skip to step 12 on page 8.

 

• If the inflator has a nut on the end (Figure 3):

 

1. 1. Write the current date on the air bag module.

 

1. 2. Take a photo of the air bag module with the date visible.

 

1. 3. Warranty Call Center validation is required, proceed with step 7 on the next page for the validation procedure.

 

Warranty Call Center Validation

 

7. Complete the WCC Pre-call Form in ASIST.

 

8. Enter the Dealer Code and VIN, select CM PM683, PM684, or PM964 pre-call button, and then select Next.

 

9. Fill out all of the required fields, and then select Next.

 

10. Attach the photo of the air bag module from step 6, and then select Next.

 

11. Wait for the Warranty Call Center to contact you.

 

• The Warranty Call Center will be proactively reviewing the case attachments and will respond within the same business day.

 

• Once validated by the Warranty Call Center, skip to Step 18.

 

12. Register the new module serial number as follows.

 

• The new module is listed in the PARTS INFORMATION.

 

1. 1. Attach the quick scan tool (J-52352) to your CONSULT PC USB port.

 

1. 2. On the left side of the ASIST main menu, select Tech Support Info, then Inventory Vehicle Actions.

 

1. 3. Select CLICK HERE (Airbag to VIN Registration).

 

1. 4.   Use the quick scan tool to scan the  bar code Vehicle Identification Number (VIN) on the B-pillar label.

 

• • Wipe any dirt/debris from the bar code before scanning.

 

NOTE: 

• • Some labels may not scan quickly.

 

• • Hold the scan tool approximately 6 inches away from the label.

 

• • Hold the trigger down until the label is read (this may take several seconds).

 

• • The VIN will automatically populate (see Figure 14 on page 10).

 

• • If needed, the VIN can be entered manually.

 

1. 5. Use the quick scan tool to scan the bar code (serial number) on the new module. (There are 2 copies of the same bar code on the module.)

 

• • The serial number will automatically populate (see Figure 13).

 

NOTE: If needed, the serial number  can be entered manually.

 

1. 6. Select Submit on the ASIST screen (see Figure 14).

 

13. Set the module in a clean working area.

 

To prevent damage to the air bag module, do not set the module facing down.

 

14. Use a finesse stick to release the module clips from the module cover.

 

15. To release the clips on the opposite side, continue rotating the module cover away from the module.

 

• In the next step, insert the module clips into the lower module cover first.

 

16. Insert the NEW module into the module cover.

 

• Seat the module clips into the left side of the module cover as shown in Figure 19.

 

• Rotate the module into the module cover to seat the clips on the opposite side.

 

17. Ensure ALL module clips (circled in red) are fully seated into BOTH sides of the module cover, as shown in Figure 20 and Figure 21.

 

18. Install the module into the vehicle in the reverse order of removal.

 

• If a new module was installed, be sure to use the new module mounting bolts included with the new module.

 

• For air bag module installation, refer to the ESM section: RESTRAINTS > SRS – Supplemental Restraint System (SRS) > FRONT PASSENGER AIR BAG MODULE > Removal and Installation > Installation.

 

19. Connect both battery cables – positive cable first.

 

20. Reset the clock and the radio settings.

 

21. Turn the ignition ON and observe the air bag warning light:

 

• The air bag warning light should illuminate for 7 seconds and then go out.

 

NOTE: If the air bag warning light does not operate as described above there may be an issue not covered by this campaign. Refer to ASIST and the appropriate Service Manual for additional diagnostic and repair information.

 

22. If a new module was installed, return the removed (old / non-deployed) module in the box that the new module came in.

 

• Follow the return instructions provided by Takata.

 

• Return instructions provided by Takata are attached to this bulletin on the last page.

 

PARTS INFORMATION

DESCRIPTION	PART #	QUANTITY
MODULE ASSY-AIR BAG, ASSIST	98515-4Z60E	1

 

NOTE:  

• Make sure to return the removed (old / non-deployed) module in the box that the new module came in.

 

• Follow the return instructions provided by Takata.

 

• Return instructions supplied by Takata are attached to this bulletin on the last page.

 

 

CLAIMS INFORMATION

Submit a “CM” line claim using the following claims coding:

CAMPAIGN  (“CM”) I.D.	DESCRIPTION	OP CODE	FRT
PM683	Inspect Inflator, provide evidence and get validation (With WCC validation)	PM6834	0.7 hrs.
	Remove and replace front passenger air bag module assembly	PM6833	0.6 hrs.

 

OR

CAMPAIGN  (“CM”) I.D.	DESCRIPTION	OP CODE	FRT
PM684	Inspect Inflator, provide evidence and get validation (With WCC validation)	PM6842	0.7 hrs.
	Remove and replace front passenger air bag module assembly	PM6841	0.6 hrs.

 

 OR

CAMPAIGN  (“CM”) I.D.	DESCRIPTION	OP CODE	FRT
PM964	Inspect Inflator, provide evidence and get validation (With WCC validation)	PM9640	0.7 hrs.
	Remove and replace front passenger air bag module assembly	PM9641	0.6 hrs.

 

AMENDMENT HISTORY

PUBLISHED DATE	REFERENCE	DESCRIPTION
July 19, 2017	NTB17-055	Original bulletin published
October 5, 2017	NTB17-055a	PARTS INFORMATION and CLAIMS INFORMATION revised, and changes were made to pages 12, 16, and 17
December 6, 2017	NTB17-055b	SERVICE PROCEDURE revised
October 17, 2019	NTB17-055c	SERVICE PROCEDURE revised
January 15, 2020	NTB17-055d	CLAIMS INFORMATION revised and Campaign ID # added
December 2, 2020	NTB17-055e	SERVICE PROCEDURE and CLAIMS INFORMATION revised

 

Takata Document

 

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Remedy Instructions and TSB

RCRIT-20V008-3057.pdf 845.705KB

 

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Remedy Instructions and TSB

RCRIT-20V008-6445.pdf 785.21KB

 

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