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February 11, 2021 NHTSA CAMPAIGN NUMBER: 21V068000
Fuel Hose May Disconnect From Fuel Tank
An improperly secured fuel hose may leak, increasing the risk of a fire. The fuel hose may also disconnect completely, causing the engine to stall and increasing the risk of a crash.
NHTSA Campaign Number: 21V068
Manufacturer Nissan North America, Inc.
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 2,146
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Nissan Rogue vehicles. The fuel hose may not be secured in the proper position and the fuel tank lock ring may not be fully seated.
Remedy
Nissan will notify owners, and dealers will inspect and, as necessary, reposition and secure the fuel hose and lock ring, free of charge. The recall began March 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PC791.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
| Classification: | Reference: | Date: |
| FE21-002 | NTB21-010 | February 11, 2021 |
VOLUNTARY SAFETY/EMISSION RECALL CAMPAIGN
2021 ROGUE FUEL PUMP INSPECTION
| CAMPAIGN ID #: | PC791 |
| APPLIED VEHICLES: | 2021 Rogue (T33) |
Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary safety and emission recall campaign, on certain specific model year 2021 Rogue, to inspect the fuel feed tube at the fuel pump and fuel pump lock ring and, if necessary, reseat. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC791 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety/emissions recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
Special Tool
- J-45747 – Fuel pump lock ring tool
IMPORTANT
Attention California Dealers
An Emission Recall Campaign Completion (ERCC) label must be filled out by the technician performing the repair, and then attached to the underside of the vehicle hood. A sample of the label is shown below.
California law prohibits owners from renewing their California registration if emissions related recall work has not been performed. California dealers are now required to issue a proof of correction certificate to vehicle owners upon completion of emissions related recall work. Please fill out one of the campaign completion forms for each owner that has this campaign performed. Instruct owners to keep this certificate unless they are requested to mail it to the DMV. A sample of the form is shown in Figure 3 below.
NOTE:
- These forms (item number CAEMRC 1-20) and labels (item number NIS-UHL-16) are available from Nissan Publications (1-800-247-5321) at no charge.
- When either item (form or label) is ordered, you will automatically receive the other item as well.
REPAIR OVERVIEW
SERVICE PROCEDURE
To avoid the risk of death or severe personal injury when inspecting and replacing fuel line parts, be sure to observe the following:
- Put a “WARNING: FLAMMABLE” sign in the workshop.
- Be sure to work in a well-ventilated area and furnish workshop with a CO2 fire extinguisher.
- Never smoke while servicing the fuel system.
- Keep open flames, sparks and other ignition sources away from the work area.
- Before removing fuel line parts, perform the following procedures:
- Release fuel pressure from the fuel lines. Refer to step 11. 2) Disconnect the battery cable from the negative terminal.
To avoid the risk of minor personal injury or property damage when inspecting and replacing fuel line parts, be sure to observe the following:
- Never bend or twist tubes when they are being installed.
- After installing tubes, check that there is no fuel leakage at connections in the following steps.
- Apply fuel pressure to fuel lines by turning the ignition switch “ON” (with engine stopped). Then check for fuel leakage at connections.
- Start the engine, rev it up and check for fuel leakage at connections.
- Perform the operation with vehicle on level ground.
- Disconnect the quick connector when the tabs are completely depressed.
Remove the rear seat cushion
- Open the LH and RH rear doors.
- Lift upward, in the areas shown in Figure 4, to disengage the seat cushion hooks.
- Lift the seat cushion up and pull it forward.
- Disengage the seat belt buckles.
- (If equipped) Lift the seat cushion up and disengage the rear heated seat harness connectors.
- Remove the rear seat cushion and place it in a safe clean area, to prevent staining and damage to the seat cushion.
Remove the fuel pump inspection hole cover
- Lift the carpet on the RH side of the vehicle, above the inspection hole cover.
- Using a suitable tool, turn the three (3) inspection hole cover clips clockwise 90 degrees.
- Lift the inspection hole cover and disconnect the fuel pump harness connector.
- Move the inspection hole cover to the
Release fuel pressure
- With the fuel pump connector disconnected, start the engine and allow the engine to run until the engine stops.
- Crank the engine several times to ensure fuel pressure has been released.
Inspection #1 – Fuel Pump Lock Ring Installation
NOTE: Do not remove the fuel pump assembly from the fuel tank for this adjustment.
IMPORTANT:
- To reduce the impact caused by the removal operation, use a long spinner handle [handle length: 60 cm (23.62 in) or more] and slowly turn it counterclockwise.
- To prevent the lock ring wrench from being detached, securely hold down the spinner handle by hand.
- Verify the fuel pump lock ring is installed/engaged correctly (Figure 6).
- Make sure the fuel pump lock ring is correctly installed with all locking tabs engaged with the lock ring.
- If the fuel pump lock ring IS installed correctly, as shown in Figure 6, skip to Step 26 on page 9.
- If the fuel pump lock ring is NOT installed correctly, as shown in Figure 7, continue to step 14 on page 8 to replace the fuel pump packing (O-ring) and correctly install the fuel pump lock ring.
Use a protective covering to prevent fuel from contacting the interior of the vehicle during fuel tube removal.
Remove and correctly install the fuel pump lock ring
- Disconnect the fuel feed tube by depressing the tabs and pulling out on the fuel feed tube.
- Using special tool J-45747, disengage the fuel pump lock ring.
- Remove the fuel pump lock ring.
- Inspect the lock ring for deformations. If any are found replace the lock ring.
- Remove the fuel pump O-ring by moving the fuel pump to one side, and carefully working the O-ring over the top of the fuel pump assembly.
- Do not remove the fuel pump from the tank.
- Make sure all six (6) locking tabs are aligned within the lock ring.
- Rotate the fuel pump lock ring until the raised portion of the lock ring is engaged into the groove of the fuel tank locking tab (Figure 9).
- Align the tabs on the locking clip with the grooves in the fuel feed tube and push the fuel feed tube onto the fuel pump assembly until a click sound is heard.
- Inspection complete, skip to step 31 on page 10.
Inspection #2 – Fuel Pump Lock Ring Engagement Inspection
- Verify the fuel pump lock ring is fully engaged.
- Be sure the raised portion on the fuel pump lock ring is resting in the groove of the fuel tank locking tab shown in Figure 10.
- If the lock ring IS positioned correctly (Figure 10), continue to step 27 on page 10.
- If the lock ring is NOT positioned correctly (Figure 11), use fuel pump lock ring tool J-45747 to correctly position the lock ring, and then continue to step 27 on page 10.
Use a protective covering to prevent fuel from contacting the interior of the vehicle during fuel tube removal.
Inspection #3 – Fuel Feed Tube Inspection at Fuel Pump
- Inspect the fuel feed tube connection at the fuel pump.
- Verify the blue fuel feed tube locking clip is fully installed into the fuel feed line by pulling back on the fuel feed tube (Figure 12).
- If the fuel feed tube IS secured correctly, skip to step 31 on page 10.
- If the fuel feed tube is NOT correctly secured, continue to step 28 to secure the fuel feed line.
Remove and reinstall the fuel feed line at the low pressure fuel pump
- Disconnect the fuel feed tube by depressing the tabs and pulling out on the fuel feed tube.
- Align the tabs on the locking clip with the grooves in the fuel feed tube and push the fuel feed tube onto the fuel pump assembly until a click sound is heard.
- Pull back on the fuel feed tube to verify it is secured correctly.
- Reassemble the vehicle in the reverse order of disassembly.
IMPORTANT: When installing the seat cushion, confirm that all of the seatbelt buckles are properly positioned.
- Using C-III plus, Erase All DTCs.
PARTS INFORMATION
| DESCRIPTION | PART NUMBER | QUANTITY |
| PLATE-LOCK,FUEL GAUGE | 17343-6RR0A | 1 (*) |
| PACKING-FUEL GAUGE | 17342-6RR0A | 1 (*) |
*The replacement rate of this part is very low, only order in cases part is in need of replacement.
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
| CAMPAIGN (“CM”) ID | DESCRIPTION | OP CODE | FRT |
| PC791
|
Inspect fuel feed tube and lock ring and if necessary, adjust lock ring and/or fuel feed tube | PC7910 | 0.6 hr |
| Inspect fuel feed tube and lock ring, replace packing and reinstall/or replace lock ring | PC7911 | 0.7 hr |
AMENDMENT HISTORY
| PUBLISHED DATE | REFERENCE | DESCRIPTION |
| February 11, 2021 | NTB21-010 | Original bulletin published |
SAFETY RECALL
CAMPAIGN BULLETIN
Fuel Pump Inspection
Voluntary Safety Recall and Emissions Campaign
Reference: PC791
Date: February 12, 2021
Attention: Dealer Principal, Sales, Service & Parts Managers
| UPDATE April 22, 2021 Please discard earlier versions of this bulletin. |
The announcement from February 26, 2021 has been revised to include the following:
|
IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed.
| Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
| MY2021 Rogue (T33) | 2,146 | 490 | February 12, 2021 |
YES |
***** Campaign Summary *****
Nissan is issuing a Voluntary Safety Recall Campaign to inspect the fuel pump installation on 2,146 specific model year 2021 Rogue vehicles identified in Service Comm Vehicles included in Quality Action (PC791} that have not previously been remedied will be included in this campaign. During production, Nissan conducted a manual offline rework activity on certain vehicles to confirm the performance of the fuel pump. This activity required the fuel line at the tank and potentially the fuel tank sending unit lock ring to be removed. During re-installation, the fuel line may not have been fully locked and/or the lock ring was not fully seated. If the fuel hose is not fully locked or the lock ring is not fully engaged, the condition could result in a fuel odor and/or Malfunction Indication Light (MIL) illumination or fuel leakage. Under this condition, the affected vehicle may not comply with certain performance requirements of Federal Motor Vehicle Safety Standards (FMVSS) No. 301; Fuel System Integrity.
In rare instances, the fuel line may disconnect completely and create a larger fuel leak that could cause the engine to stop running without the ability to restart. If the engine stalls while driving, it may increase the risk of a crash. A fuel leak in the presence of an ignition source may lead to a fire.
Affected vehicles are subject to stop sale.
***** What Dealers Should Do****
- Verify campaign applicability using Service Comm or DBS National Service History – Open Campaign ID. PC791.
- New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Refer to NPSB 75-460 for additional information
- Please continue to check newly arriving inventory for campaign applicability.
- New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Dealers must not sell, lease trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied.
- Dealers should use NTB21-010 to correct any vehicles subject to this
- Once remedied, dealers should submit the claim, using the claims coding provided, and release the
***** Release Schedule *****
Parts
If inspection results indicate that parts replacement is needed, parts are on restriction and may be ordered via DBS beginning February 26, 2021.
- Parts currently on order in DBS will be fulfilled.
NOTE: Nissan anticipates less than 10 affected vehicles will require replacement.
- Replacement of the loci< ring is only necessary if deformations are present
- Fuel gauge packing replacement should ONLY be replaced if the locking ring needs to be removed to position it correctly
Special Tool
- J-45747 (Fuel Tank Lock Ring Wrench)
Additional tools are available via TechMate@ 7-800-662-2001 or wwwnissantechmat e.com.
Repair
- NTB21-010
Owner Notification
Nissan will begin sending notifications to owners of all potentially affected vehicles in March 2021 via US Mail.
***** Dealer Responsibility****
It is the dealer’s responsibility to checl< Service Comm or DBS National Service History Open Campaign using the appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Frequently Asked Questions (FAQ):
Q. Is this a safety recall?
Yes. This campaign is also classified as an Emissions recall.
Q. Is this a Stop Sale?
Yes.
Q. What is the reason for this safety recall?
During production, Nissan conducted a manual offline rework activity to confirm the performance of the fuel pump. This activity required the fuel line at the tank and potentially the fuel tank sending unit lock ring to be removed. During re-installation, the fuel line may not have been fully locked and/or the lock ring was not fully seated.
Q. What is the possible effect of the condition?
If the fuel hose is not fully locked or the lock ring is not fully engaged, the condition could result in a fuel odor and/or Malfunction Indication Light (MIL) illumination or fuel leakage. Under this condition, the affected vehicle may not comply with certain performance requirements of Federal Motor Vehicle Safety Standards (FMVSS) No. 301; Fuel System Integrity.
In rare instances, the fuel line may disconnect completely and create a larger fuel leak that could cause the engine to stop running without the ability to restart If the engine stalls while driving, it may increase the risk of a crash. A fuel leak in the presence of an ignition source may lead to a fire.
Q. What will be the corrective action?
Dealers will inspect the fuel hose for proper position and to ensure it is locked and also check for proper orientation of the fuel tank loci< ring (and mating 0-ring).
Q. How long will the corrective action take?
The remedy should take approximately one (1) hour to complete. The dealer may require the vehicle for a longer period of time based upon the dealer’s work schedule.
Q. When will vehicle owners be notified?
Nissan will begin sending notifications to owners of all potentially affected vehicles in March 2021 via U.S. Mail.
Q. Is my vehicle safe to drive?
If you detect a fuel odor or leak, and/or the Malfunction Indicator Light (MIL) is illuminated, contact a Nissan dealer for immediate service and direction on how to transport your vehicle to the dealership. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles inspected, and, if necessary, repaired as soon as possible upon notification.
Q. Is there anything owners can do to mitigate this condition?
No.
Q. Is there any charge for this repair?
No, the remedy will be performed for the customer free of charge for parts and labor.
Q. Are parts readily available?
Parts are currently on restriction. Parts may be ordered, if needed, via DBS beginning February 12, 2021.
NOTE: Nissan anticipates less than 10 of affected vehicles will require parts replacement.
Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?
Please consult your dealer for alternate transportation availability while your vehicle is being serviced. If inspection results indicate that parts replacement is needed, and parts need to be ordered, rental is available upon customer request.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $120 (Max) |
| Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018. | ||
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the recall campaign.
Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
Certain MV2021 Rogue (T33) vehicles manufactured in Smyrna, Tennessee between September 24, 2020 and November 11, 2020 are affected.
Revision History:
| Date | Announcement | Purpose |
| February 12, 2021 | Voluntary Safety Recall Campaign | New campaign announcement |
| February 26, 2021 | REVISION 1 | Update regarding parts restriction removal |
| April 22, 2021 | REVISION 2 | Update campaign classification to include Emissions |
NHTSA RECALL 21V-068
OWNER NOTIFICATION
NOTIFICACIÓN PROPRIETARIO
Dear Rogue Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2021 Nissan Rogue vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
On some of the affected vehicles, the fuel hose may not be fully locked in the proper position and the fuel tank lock ring may not be fully seated. If either condition is present, the customer may notice a fuel odor and/or malfunction indicator light (MIL) ON or notice a fuel leak. The fuel hose may separate from the fuel tank, resulting in an engine stall without the ability to restart which may increase the risk of a crash. In addition, a fuel leak in the presence of an ignition source may lead to a fire.
What Nissan Will Do
Qué Hará Nissan
Your Nissan dealer will inspect and, if necessary, reposition the fuel hose and lock clip for proper position and also fully secure the fuel tank lock ring. This free service should take approximately one (1) hour to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
What You Should Do
Qué Debes Hacer
If you detect a fuel odor or leak, or your Malfunction Indicator Light (MIL) is illuminated, contact a Nissan dealer for immediate service and direction on how to transport your vehicle. Otherwise, you may contact any Nissan dealer at your earliest convenience to schedule an appointment to have your vehicle remedied. Please bring this notice with you to your service appointment. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC791.
Si detecta un olor a combustible o una fuga, o si la luz indicadora de mal funcionamiento (MIL) está encendida, comuníquese con un concesionario Nissan para
obtener servicio e instrucciones inmediatas sobre cómo transportar su vehículo. Para reparar tu vehículo, comunícate con cualquier concesionario Nissan a la mayor brevedad. Se requiere que traigas esta notificación el día de tu cita. Para obtener más información sobre el retiro, visite https://nna.secure.force.com/recall?camp=PC791.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 370685003. The toll free number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
For vehicles registered in the state of California
The California Department of Motor Vehicles, in conjunction with the Air Resources Board, has implemented the Registration Renewal/Recall Tie-In Program which requires the completion of the recall. Upon completion, you will receive a Proof of Correction Certificate. Please save the certificate since the California Department of Motor Vehicles may require it as proof of Emissions Recall Campaign completion.
Para vehículos registrados en el estado de California
El Departamento de Vehículos Motorizados de California (The California Department of Motor Vehicles), junto con el Buro de Recursos del Aire (The Air Resources Board), ha implementado el Programa de Renovación de Registro / Retiro del Mercado que requiere la finalización del retiro. Al finalizar, usted recibirá un Certificado de Prueba de Corrección. Por favor guarde el certificado, ya que el Departamento de Vehículos Motorizados de California puede exigirlo como prueba de la finalización de la Campaña de Retiro de Emisiones.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
SEOCONTENT-START
February 11, 2021
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan North America, Inc., Smyrna Plant
- Vehicles Potentially Involved:
Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN plant from September 24, 2020 through November 11, 2020.
This issue is unique to specific Model Year 2021 Nissan Rogue vehicles that were subject to an offline rework activity conducted only at the Smyrna, TN plant. All VINs were recorded and tracked during this activity; therefore, no other Nissan or INFINITI vehicles are affected.
The name, description and part number of the subject components are below:
| Part Name | Part Description | Part Number(s) |
| PLATE-LOCK, FUEL GAUGE | Lock Ring | 17343 6RR0A |
| TUBE COMPL-FUEL | Fuel Tube | 17501 6RR0A |
| O-RING | O-Ring | 17342 6RR0A |
- Total Number of Vehicles Potentially Involved:
Approximately 2,146 Nissan Rogue vehicles may be affected.
- Percentage of Vehicles Estimated to Actually Contain the Defect:
Approximately less than 1%[1]
- Description of the Defect:
Nissan conducted a manual offline rework activity to confirm the performance of the fuel pump. This activity required the fuel line at the tank and potentially the fuel tank sending unit lock ring to be removed. During re-installation, the fuel line may not have been fully locked and/or the lock ring may not have been fully seated. If the fuel hose is not fully locked in the proper position or the fuel tank lock ring is not fully seated, the condition could result in a fuel odor and/or Malfunction Indication Light (MIL) illumination or fuel leakage. Under this condition, the affected vehicle may not comply with certain performance requirements of Federal Motor Vehicle Safety Standards (FMVSS) No. 301; Fuel System Integrity.
In rare instances, the fuel line may disconnect completely and create a larger fuel leak that could cause the engine to stop running without the ability to restart. If the engine stalls while driving, it may increase the risk of a crash. A fuel leak in the presence of an ignition source may lead to a fire.
- Chronology of Principal Events:
December 2020 through January 2021 – On December 16, 2020, Nissan became aware of a dealer report involving a fuel odor in a vehicle. Inspection of the subject vehicle revealed that the fuel line was not fully engaged and locked into position at the fuel tank. Nissan immediately began to investigate the issue.
The investigation revealed that the subject vehicle underwent an offline rework activity at the manufacturing plant that required the fuel line (at the fuel tank)-and potentially the fuel tank sending unit lock ring–to be removed. During the manual re-installation process, the fuel line was not properly reattached and secured.
Nissan conducted a yard audit at the Smyrna plant and inspected 519 units and found two (2) vehicles with fuel lines that were not locked into position.
February 2, 2021 – Nissan launched a quality hold and Dealer Action to inspect all units in inventory.
February 4, 2021 – Nissan made a decision to recall all potentially affected vehicles to inspect, and if necessary, remedy the issue.
Nissan is aware of four (4) warranty claims attributed to this condition including: two (2) reported no-start conditions; one (1) MIL ON condition; and one (1) fuel odor detected during re-fueling.
- Description of Corrective Action:
Dealers will be notified beginning February 12, 2021. Owners of all potentially affected vehicles will be notified beginning on March 1, 2021, to bring their vehicle to the dealer for repair. Dealers will inspect and, if necessary, reposition the fuel hose and lock clip for proper position and also fully secure the fuel tank lock ring (and mating O-ring).
Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.
- Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
[1] The estimated percentage of vehicles involved with defect is 0.29%. However, 1% is used on NHTSA’s safety portal because it will not allow decimal values.
*******************************************************************************************************
March 22, 2021
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed
on February 11, 2021. This supplement updates section(s) 3 and 7: Total Number of
Vehicles Potentially Involved and Description of Corrective Action, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan North America, Inc., Smyrna Plant
2. Vehicles Potentially Involved:
Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN
plant from September 24, 2020 through November 11, 2020.
This issue is unique to specific Model Year 2021 Nissan Rogue vehicles that were
subject to an offline rework activity conducted only at the Smyrna, TN plant. All
VINs were recorded and tracked during this activity; therefore, no other Nissan or
INFINITI vehicles are affected.
The name, description and part number of the subject components are below:
Part Name Part Description Part Number(s)
PLATE-LOCK, FUEL GAUGE Lock Ring 17343 6RR0A
TUBE COMPL-FUEL Fuel Tube 17501 6RR0A
O-RING O-Ring 17342 6RR0A
3. Total Number of Vehicles Potentially Involved:
Approximately 2,150 Nissan Rogue vehicles may be affected.
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
Approximately less than 1%1
5. Description of the Defect:
Nissan conducted a manual offline rework activity to confirm the performance of
the fuel pump. This activity required the fuel line at the tank and potentially the
fuel tank sending unit lock ring to be removed. During re-installation, the fuel line
may not have been fully locked and/or the lock ring may not have been fully
1 The estimated percentage of vehicles involved with defect is 0.29%. However, 1% is used on NHTSA’s safety portal
because it will not allow decimal values.
seated. If the fuel hose is not fully locked in the proper position or the fuel tank
lock ring is not fully seated, the condition could result in a fuel odor and/or
Malfunction Indication Light (MIL) illumination or fuel leakage. Under this condition,
the affected vehicle may not comply with certain performance requirements of
Federal Motor Vehicle Safety Standards (FMVSS) No. 301; Fuel System Integrity.
In rare instances, the fuel line may disconnect completely and create a larger fuel
leak that could cause the engine to stop running without the ability to restart. If
the engine stalls while driving, it may increase the risk of a crash. A fuel leak in the
presence of an ignition source may lead to a fire.
6. Chronology of Principal Events:
December 2020 through January 2021 – On December 16, 2020, Nissan became
aware of a dealer report involving a fuel odor in a vehicle. Inspection of the
subject vehicle revealed that the fuel line was not fully engaged and locked into
position at the fuel tank. Nissan immediately began to investigate the issue.
The investigation revealed that the subject vehicle underwent an offline rework
activity at the manufacturing plant that required the fuel line (at the fuel tank)–
and potentially the fuel tank sending unit lock ring–to be removed. During the
manual re-installation process, the fuel line was not properly reattached and
secured.
Nissan conducted a yard audit at the Smyrna plant and inspected 519 units and
found two (2) vehicles with fuel lines that were not locked into position.
February 2, 2021 – Nissan launched a quality hold and Dealer Action to inspect all
units in inventory.
February 4, 2021 – Nissan made a decision to recall all potentially affected vehicles
to inspect, and if necessary, remedy the issue.
Nissan is aware of four (4) warranty claims attributed to this condition including:
two (2) reported no-start conditions; one (1) MIL ON condition; and one (1) fuel
odor detected during re-fueling.
7. Description of Corrective Action:
Dealers were notified on February 12, 2021. Owners of all potentially affected
vehicles will be notified beginning on March 24, 2021, to bring their vehicle to the
dealer for repair. Dealers will inspect and, if necessary, reposition the fuel hose
and lock clip for proper position and also fully secure the fuel tank lock ring (and
mating O-ring).
Nissan will not include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy for the subject
vehicles because they are still under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| NISSAN | ROGUE | 2021 |
13 Associated Documents
Manufacturer Notices(to Dealers,etc) – Nissan REVISION 2 PC791 2021 Rogue Fuel Pump Inspection – Dealer Announcement – VSRC_VERC
RCMN-21V068-0992.pdf 1187.873KB
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March 22, 2021 DEFECT INFORMATION REPORT
RMISC-21V068-8210.pdf 44.769KB
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Recall Quarterly Report #2, 2021-2
RCLQRT-21V068-2468.PDF 211.243KB
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Recall Quarterly Report #1, 2021-1
RCLQRT-21V068-7670.PDF 211.144KB
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Manufacturer Notices(to Dealers,etc) – REVISION 1 PC791 2021 Rogue Fuel Pump Inspection – VSRC – Dealer Announcement
RCMN-21V068-7991.pdf 1137.392KB
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Recall 573 Report-Amendment 1
RCLRPT-21V068-7244.PDF 214.657KB
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Recall Acknowledgement
RCAK-21V068-7836.pdf 645.197KB
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Remedy Instructions and TSB
RCRIT-21V068-6114.pdf 1693.359KB
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February 11, 2021 DEFECT INFORMATION REPORT
RMISC-21V068-7196.pdf 44.666KB
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Defect Notice 573 Report
RCLRPT-21V068-8857.PDF 214.658KB
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Manufacturer Notices(to Dealers,etc) – NISSAN PC791 2021 Rogue Fuel Pump Inspection – VSRC – Dealer Announcement
RCMN-21V068-0649.pdf 1079.676KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V068-1486.pdf 55.388KB
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Recall Quarterly Report #3, 2021-3
RCLQRT-21V068-9202.PDF 211.326KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V068&docType=RCL
- Proven to clean intake valves on GDI engines and turbo systems
- Easily installed through the air intake system
- Highest concentration PEA (Polyether Amine) detergency available
- Proven to remove up to 46% of GDI Intake Valve deposits in 1 hour
- 150X more concentrated than fuel additives
- Deep Cleans GDI (Gasoline Direct Injection) / PFI (Port Fuel Injection) Intake Valves, As Well As, The Throttle Body, Intake Ports, Fuel Injectors and Combustion Chambers
- Helps Restore Fuel Economy and Maximize Horse Power
- Removing Carbon and Fuel Deposits From Gasoline Engines Intake Valves, Intake Ports and Turbos Is Essential to Ensuring Optimal Vehicle Performance.
- Made with Carbon Clear and Trade, the Most Advanced P.E.A. Cleaning Agent Available
- Strong Enough to Cut Through Thick Carbon Deposits, Even at Extreme Engine Temperatures
- GDI Induction cleaner Air system
- EGR cleaner
- Valves cleaner
- intake manifold cleaner
- Formulated for Use In All Fuel-Injected Gasoline Engines, Including GDI
- Contains Polyetheramine (“PEA”) to Dissolve Carbon Buildup in Combustion Chambers
- Cleans ALL Types of Intake Valves, Including Those Found in PFI, TBI, and GDI Engines
- Safe On Catalytic Converters and Oxygen Sensors
- Not For Use In Diesel Engines
- 【 Maintain Engine Performance 】 Perfect for air intake system, combustion chamber, EGR Valves, intake valves and oxygen sensors. Easy operation for making the fuel injectors spray smoothly and properly.
- 【 Easy to Use 】 Simply fill with air intake cleaning liquids and connect the vacuum hose of vehicle vacuum system. Reduce carbon deposits easily.
- 【 Multiple Applications 】 Use to clean the intake valve, combustion chamber, vacuum system and test the vacuum system pressure. Provides more thorough cleaning than other methods. Effectively remove engine carbon deposits and increase gas mileage performance.
- 【 Equipped with Negative Pressure Gauge 】 The liquid-filled gauge for accurate vacuum pressure reading and monitoring chemical flow.
- 【 Gasoline Engine / Petrol Cars Use 】 Used for gasoline engine injection and petrol cars. "NOT" for diesel injector. And solution liquid is "NOT" included.
- Bundle comes with:
- 2 - CRC 05319 Industries Intake Valve Cleaner (11 oz)
- 2 Pairs (4 Gloves) of CLC2316L Latex Gloves - Large
- Fit type: Universal
- Restores MPG
- Restores engine performance
- Restores power
- Reduces harmful emissions
- Requires pressurized tool
- Cleans intake system by dissolving carbon and oil deposits
- Helps eliminate rough idle, hard starting, loss of power and pinging
- Smoke free, catalytic converter and O2 sensor safe formula
- Recommended for fuel injected engines, critical for direct injected engines
- Easy to use aerosol application, Includes vacuum Hose and multi-adapter fitting
Last update on 2024-04-03 / Affiliate links / Images from Amazon Product Advertising API
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