April 22, 2021 NHTSA CAMPAIGN NUMBER: 21V286000
Missing Internal Bushing In Brake Caliper
A loss of brake fluid may reduce braking performance, increasing the risk of crash.
NHTSA Campaign Number: 21V286
Manufacturer Nissan North America, Inc.
Components
Potential Number of Units Affected 14,054
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The rear left and/or right brake caliper assemblies may be missing an internal bushing, allowing the O-ring seal to move and brake fluid to leak.
Remedy
Dealers will inspect and replace the left and/or right rear brake calipers, as necessary, free of charge. Owner notification letters were mailed June 10, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PC804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Nissan has a Recall
| Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
| 2021 Rogue | 2,845 | 3,646 | April 23, 2021 |
YES |
***** Campaign Summary *****
Nissan is conducting a Voluntary Safety Recall Campaign on 14,054 specific 2021 Rogue vehicles identified in Service Comm Nissan dealers will use a barcode scan tool (J-52352) to scan the VIN and also scan the QR code on both left and right rear brake calipers. If a caliper serial number is confirmed to be affected, they will replace it
Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal bushing in the rear left and/or right brake caliper assembly. The brake caliper bushing serves as a guide for the bolt nut shaft and keeps the O-ring seal in place. Without the bushing in place, the O-ring seal can move and become deformed between the cast surface and the bolt nut, resulting in a brake fluid leak path. Normal application of the brakes can lead to an external brake fluid leak that may cause an electrical short of the Motor Gear Unit components, resulting in the illumination of the red brake warning light in the center of the dash meter. The brake fluid leak can cause reduced braking performance without warning, which could increase the risk of crash.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
***** Release Schedule *****
Parts
Parts are on restriction. If inspection results indicate that parts replacement is necessary, dealers may place an SVC order for the part number(s) provided (by ASIST), via DBS.
- Parts may be ordered via normal process beginning May 21, 2021
Parts replaced under this activity will be placed on parts collection. Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.
Special Tools
- CONSULT III
- Scan tool (J-52352)
Repair
Owner Notification
Nissan will begin sending notifications to owners of all potentially affected vehicles in June 2021 via US Mail.
Frequently Asked Questions (FAQ):
Q. Is this a Stop Sale?
Yes.
Q. Is this a recall?
Yes.
Q. What is the reason for this recall?
Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal bushing in the rear left and/or right brake caliper assembly.
Q. What is the possible effect of the condition?
The brake caliper bushing serves as a guide for the bolt nut shaft and keeps the 0-ring seal in place. Without the bushing in place, the 0-ring seal can move and become deformed between the cast surface and the bolt nut, resulting in a brake fluid leak path. Normal application of the brakes can lead to an external brake fluid leak that may cause an electrical short of the Motor Gear Unit components, resulting in the illumination of the red brake warning light in the center of the dash meter. The brake fluid leak can cause reduced braking performance without warning, which could increase the risk of crash
Q. What will be the corrective action for this voluntary recall campaign?
Nissan dealers will use a barcode scan tool to scan the VIN and also scan the QR code on both left and right rear brake calipers. If a caliper serial number is confirmed to be affected, they will replace it.
Q. How long will the corrective action take?
The inspection and/or remedy could take up to two (2) hours depending on rear caliper serial number applicability (none, left-rear, right-rear, or both) identified in the inspection. The dealer may require the vehicle for a longer period of time based upon the dealers work schedule.
Q. When will vehicle owners be notified?
Nissan will begin sending notifications to owners of all potentially affected vehicles in June 2021, via US Mail.
Q. Is my vehicle safe to drive?
If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles inspected, and, if necessary, repaired as soon as possible upon notification.
If the red brake warning light in the center of the dash meter, please contact your local Nissan dealer for immediate inspection and instructions on how to transport your vehicle to the dealership. If Inspection indicates rear caliper serial number applicability, rental is available under the campaign until parts are available.
Q. Is there anything owners can do to mitigate this condition?
No.
Q. Are parts readily available?
Parts are currently on restriction. If inspection results indicate that parts replacement is necessary, dealers may place orders for parts.
Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?
Yes. If inspection indicates rear caliper serial number applicability, rental is available upon customer request, while parts are on order.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $120 (Max) |
| Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. | ||
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.
Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance?
Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty):
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 501 | Towing | $100 (Max) |
| Contact the Warranty claims call center 7-800-258-7008 Option 7, if additional expense is required. | ||
Q. Is there any charge for the repair?
No. The remedy, once available, will be performed for the customer free of charge for parts and labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would lil<e to have the corrective action completed.
Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The remedy, once available, will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN plant from January 9, 2021 to February 24, 2021.
Q. Are you experiencing this condition on any other Nissan (or INFINITI) models?
No.
DEFECT INFORMATION REPORT
- Manufacturer:
Nissan North America, Inc., Smyrna Plant
Manufacturer of the subject equipment:
ADVICS Manufacturing
1784003 Avenida Cazcanes 2210
Parque Industrial Colinas de Lagos
Zip Code: 47515, Lagos de Moreno, Jalisco, México
Ron Bogan
Director of Operation
Email: [email protected]
Phone: +1 (812)244-9695
- Vehicles Potentially Involved:
Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN plant from January 9, 2021 to February 24, 2021.
Based on production records, this issue is unique to Model Year 2021 Nissan Rogue vehicles manufactured during the timeframe that the technician error occurred.
ADVICS also assembles brake calipers for upcoming MY2022 Nissan Pathfinder and MY2022 INFINITI QX60 vehicles. Because these new models are currently in production trials, all new model suspect parts were collected prior to outflow. No other Nissan or INFINITI vehicles are affected.
The name, description and part number of the subject components are below:
| Part Name | Part Description | Part Number(s) |
| Caliper Assy Disc Brake W/EPB (RH) | Right Hand Brake Caliper Assembly | 44000-6RA0C |
| Caliper Assy Disc Brake W/EPB (LH) | Left Hand Brake Caliper Assembly | 44010-6RA0C |
- Total Number of Vehicles Potentially Involved:
Approximately 14,054 Nissan Rogue vehicles may be affected.
- Percentage of Vehicles Estimated to Actually Contain the Defect:
Approximately 0.37%
- Description of the Defect:
Due to a manufacturing error at the supplier (ADVICS), certain Rogue vehicles may be missing an internal bushing in the rear left and/or right brake caliper assembly. A technician at the supplier did not initiate the automatic cycle for inserting the bushing in production. The Programmable Logic Controller (PLC) did not detect the missing bushing because the process verification logic had been inadvertently deleted due to a 4M change. As a result, the brake caliper parts continued through the production line without the bushing inserted.
The brake caliper bushing serves as a guide for the bolt nut shaft and keeps the O-ring seal in place. Without the bushing in place, the O-ring seal can move and become deformed in-between the cast surface and the bolt nut, resulting in a brake fluid leak path. Normal application of the brakes can lead to an external brake fluid leak that may cause an electrical short of the Motor Gear Unit components, resulting in a dash warning light. The brake fluid leak can cause reduced braking performance without warning, which could increase the risk of crash.
- Chronology of Principal Events:
February 18, 2021 – Nissan received notification from ADVICS about a brake caliper leak during high pressure testing. Subsequent investigation of the part by ADVICS revealed that a bushing was missing on the bolt nut shaft.
Nissan worked with the ADVICS to identify the cause and consequence of the issue. As a precaution, Nissan initiated a yard hold on all potentially affected vehicles at the Smyrna, TN plant while- ADVICS conducted their investigation.
March 2021 through April 2021 – ADVICS determined that the issue was due to a technician error. The technician did not initiate the automatic cycle for inserting the bushing in production. The PLC did not detect the missing bushing because the process verification logic was inadvertently deleted due to a 4M change.
Based on the suspect window information provided by ADVICS, Nissan conducted a plant audit to inspect 80 units and found 28 brake caliper assemblies with missing bushings.
April 15, 2021 – Nissan decided to conduct a safety recall to remedy the issue.
Nissan is not aware of any warranty claims attributed to the subject condition mentioned above.
- Description of Corrective Action:
Dealers will be notified beginning April 23, 2021. Owners of all potentially affected vehicles will be notified beginning on June 10, 2021, to bring their vehicle to the dealer for inspection and, if necessary, repair. Dealers will use a barcode scanner to scan the VIN and also scan the QR code on both left and right rear brake calipers. If the caliper serial number is confirmed to be affected, they will replace it.
Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty.
- Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
Chronology of Principal Events:
February 18, 2021 – Nissan received notification from ADVICS about a brake caliper leak during high pressure testing. Subsequent investigation of the part by ADVICS revealed that a bushing was missing on the bolt nut shaft.
Nissan worked with the ADVICS to identify the cause and consequence of the issue. As a precaution, Nissan initiated a yard hold on all potentially affected vehicles at the Smyrna, TN plant while- ADVICS conducted their investigation.
March 2021 through April 2021 – ADVICS determined that the issue was due to a technician error. The technician did not initiate the automatic cycle for inserting the bushing in production. The PLC did not detect the missing bushing because the process verification logic was inadvertently deleted due to a 4M change.
Based on the suspect window information provided by ADVICS, Nissan conducted a plant audit to inspect 80 units and found 28 brake caliper assemblies with missing bushings.
April 15, 2021 – Nissan decided to conduct a safety recall to remedy the issue.
Nissan is not aware of any warranty claims attributed to the subject condition mentioned above.
SEOCONTENT-START
OWNER NOTIFICATION NHTSA RECALL 21V-286
NOTIFICACIÓN PROPRIETARIO
Dear Rogue Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has
decided that a defect which relates to motor vehicle safety exists in certain Model Year 2021 Nissan Rogue
vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the
VIN on the inside of this notice.
Reason for Recall
Motivo del Retiro
Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal bushing in the
rear left and/or right brake caliper assembly. Without the bushing in place, the O-ring seal can move and
become deformed, resulting in a brake fluid leak path. In this condition, normal application of the brakes can
lead to a brake fluid leak that may cause an electrical short. . The brake fluid leak can cause reduced braking
performance without warning, which could increase the risk of crash. When a leak occurs, the red brake
warning light in the center of the dash meter may illuminate.
What Nissan Will Do
Qué Hará Nissan
Your Nissan dealer will use a barcode scan tool to scan the VIN and also scan the QR code on both left and right
rear brake calipers. If a caliper serial number is confirmed to be affected, they will replace it. The inspection
and/or remedy will be completed at no cost for parts or labor and could take up to two (2) hours depending on
rear caliper serial number applicability (none, left-rear, right-rear, or both) identified in the inspection. The dealer
may require the vehicle for a longer period of time based upon the dealer’s work schedule.
What You Should Do
Qué Debes Hacer
Contact your Nissan dealer at your earliest convenience in order to arrange an appointment to have your
vehicle inspected, and if necessary, repaired. Please bring this notice with you when you keep your service
appointment.
Comunícate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparación
para tu vehículo. Se requiere que traigas esta notificación el día de tu cita.
For more information about the recall, please visit
https://nna.secure.force.com/recall?camp=PC804.
Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PC804.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National
Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free
number is 1-800-867-7669.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes
contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department,
Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-
7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-
800-424-9153); or go to https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice
to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience
this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras
disculpas por cualquier inconveniente que esto pueda ocasionar.
*******************************************************************************************************************
CAMPAIGN ID: PC804| Original Document
1.
2.
~
NISSAN
~
SAFETY RECALL CAMPAIGN
BULLETIN
Rear Brake Caliper Inspection
Voluntary Safety Recall Campaign
Attention: Dealer Principal, Sales, Service & Parts Managers
Reference: PC804
Date: April 23, 2021
IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory
covered by this notification until the campaign action is performed.
Affected Models/Years:
2021 Rogue
***** Campaign Summary *****
Affected
Population:
14,054
Dealer SERVICE COMM
Inventory: Activation date:
3,646 -April 23, 2021
Stop Sale
In Effect
Nissan is conducting a Voluntary Safety Recall Campaign on 14,054 specific 2021 Rogue vehicles
identified in Service Comm Nissan dealers will use a barcode scan tool (J-52352) to scan the VIN and also
scan the QR code on both left and right rear brake calipers. If a caliper serial number is confirmed to be
affected, they will replace it
Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal bushing
in the rear left and/or right brake caliper assembly. The brake caliper bushing serves as a guide for the
bolt nut shaft and keeps the O-ring seal in place. Without the bushing in place, the O-ring seal can move
and become deformed between the cast surface and the bolt nut, resulting in a brake fluid leak path.
Normal application of the brakes can lead to an external brake fluid leak that may cause an electrical
short of the Motor Gear Unit components, resulting in the illumination of the red brake warning light in the
center of the dash meter. The brake fluid leak can cause reduced braking performance without warning,
which could increase the risk of crash.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in
transit to the dealer.
***** What Dealers Should Do****
Verify campaign applicability using Service Comm or DBS National Service History – Open
Campaign ID. PC8O4.
New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
Refer to NPSB 75-460 for additional information
Please continue to check newly arriving inventory for campaign applicability.
Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this
recall campaign until after the vehicle has been repaired
CAMPAIGN ID: PC804 | Original Document
3.
4.
Dealers should use NTB21-033 to remedy any vehicles subject to this campaign.
Once remedied, dealers should submit the claim, using the claims coding provided, and release
the vehicle.
***** Release Schedule *****
Parts
Special
Tools
Repair
Owner
Notification
Parts are on restriction. If inspection results indicate that parts replacement is
necessary, dealers may place an SVC order for the part number(s) provided (by
ASIST), via DBS.
Parts may be ordered via normal process beginning May 21, 2021.
Parts replaced under this activity will be placed on parts collection. Parts
requested are VIN and repair order specific. It is important for dealers to return
parts applicable to the VIN and repair order identified.
CONSULT Ill
Scan tool (J-52352)
NTB21-033
Nissan will begin sending notifications to owners of all potentially affected vehicles in
June 2021 via US Mail.
***** Dealer Responsibility*****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the
appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this
voluntary recall campaign, which for any reason enters the service department This includes vehicles
purchased from private parties or presented by transient (tourist) owners and vehicles in dealer
inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with
that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Frequently Asl<ed Questions (FAQ):
Q. Is this a Stop Sale?
A. Yes.
Q. Is this a recall?
A. Yes.
CAMPAIGN ID: PC804 | Original Document
Q. What is the reason for this recall?
A Due to a manufacturing error at the supplier, certain Rogue vehicles may be missing an internal
bushing in the rear left and/or right brake caliper assembly.
Q. What is the possible effect of the condition?
A The brake caI·Iper bushing serves as a guide for the bolt nut shaft and keeps the 0-ring seal in
place. Without the bushing in place, the 0-ring seal can move and become deformed between
the cast surface and the bolt nut, resulting in a brake fluid leak path. Normal application of the
brakes can lead to an external brake fluid leak that may cause an electrical short of the Motor
Gear Unit components, resulting in the illumination of the red brake warning light in the center of
the dash meter. The brake fluid leak can cause reduced bral<ing performance without warning,
w hich could increase the risk of crash
Q. What will be the corrective action for this voluntary recall campaign?
A Nissan dealers will use a barcode scan tool to scan the VIN and also scan the OR code on both left
and right rear brake calipers. If a caliper serial number is confirmed to be affected, they will
replace it
Q. How long will the corrective action take?
A The inspection and/or remedy could take up to two (2) hours depending on rear caliper serial
number applicability (none, left-rear, right -rear, or both) ident ified in the inspection. The dealer
may require the vehicle for a longer period of time based upon the dealer’s worl< schedule.
Q. When will vehicle owners be notified?
A Nissan will begin sending notifications to owners of all potentially affected vehicles in June 2021,
via US Mail.
Q. Is my vehicle safe to drive?
A If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan,
w hich will provide instructions on how to remedy your vehicle. Affected owners are encouraged
to have their vehicles inspected, and, if necessary, repaired as soon as possible upon notification.
If the red brake warning light in the center of the dash meter, please contact your local Nissan
dealer for immediate inspection and instructions on how to transport your vehicle to the
dealership. If Inspection 1nd1cates rear caliper serial number applicability, rental is available under
the campaign until parts are available.
CAMPAIGN ID: PC804 | Original Document
Q. Is there anything owners can do to mitigate this condition?
A No.
Q. Are parts readily available?
A Parts are currently on restriction. If inspection results indicate that parts replacement is
necessary, dealers may place orders for parts.
Q. Will a rental vehicle be provided while the dealer is servicing the vehicle?
A Yes. If inspection indicates rear caliper serial number applicability, rental is available upon
customer request, while parts are on order.
Contact the Warranty claims call center 7-800-258-7008 Option 7, if additional
expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for
detailed information regarding application of rental reimbursement
Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan
Roadside Assistance?
A Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for
Roadside Assistance (out of warranty):
Towin
Contact the Warranty claims call center 7-800-258-7008 Option 7, if additional
expense is required.
Q. Is there any charge for the repair?
A No. The remedy, once available, will be performed for the customer free of charge for parts and
labor.
Q. Will I have to take my vehicle back to the selling dealer to have the service performed?
A No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective
action completed
CAMPAIGN ID: PC804 | Original Document
Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A The remedy, once available, will fully correct this condition. As the condition will be corrected,
there is no basis for repurchasing or replacing your vehicle.
Q. What model year vehicles are involved?
A Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN plant from
January 9, 2021 to February 24, 2021.
Q. Are you experiencing this condition on any other Nissan (or INFINITI) models?
A No.
Revision History:
*******************************************************************************************************************
April 22, 2021
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed Defect Information Report in accordance with 49
CFR Part 573. A voluntary recall campaign will be initiated and your office provided
with the notices.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan North America, Inc., Smyrna Plant
Manufacturer of the subject equipment:
ADVICS Manufacturing
1784003 Avenida Cazcanes 2210
Parque Industrial Colinas de Lagos
Zip Code: 47515, Lagos de Moreno, Jalisco, México
Ron Bogan
Director of Operation
Email: [email protected]
Phone: +1 (812)244-9695
2. Vehicles Potentially Involved:
Certain Model Year 2021 Nissan Rogue vehicles manufactured in the Smyrna, TN
plant from January 9, 2021 to February 24, 2021.
Based on production records, this issue is unique to Model Year 2021 Nissan
Rogue vehicles manufactured during the timeframe that the technician error
occurred.
ADVICS also assembles brake calipers for upcoming MY2022 Nissan Pathfinder
and MY2022 INFINITI QX60 vehicles. Because these new models are currently in
production trials, all new model suspect parts were collected prior to outflow. No
other Nissan or INFINITI vehicles are affected.
The name, description and part number of the subject components are below:
Part Name Part Description Part
Number(s)
Caliper Assy Disc Brake W/EPB (RH) Right Hand Brake Caliper
Assembly
44000-6RA0C
Caliper Assy Disc Brake W/EPB (LH) Left Hand Brake Caliper
Assembly
44010-6RA0C
3. Total Number of Vehicles Potentially Involved:
Approximately 14,054 Nissan Rogue vehicles may be affected.
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
Approximately 0.37%
5. Description of the Defect:
Due to a manufacturing error at the supplier (ADVICS), certain Rogue vehicles
may be missing an internal bushing in the rear left and/or right brake caliper
assembly. A technician at the supplier did not initiate the automatic cycle for
inserting the bushing in production. The Programmable Logic Controller (PLC)
did not detect the missing bushing because the process verification logic had
been inadvertently deleted due to a 4M change. As a result, the brake caliper
parts continued through the production line without the bushing inserted.
The brake caliper bushing serves as a guide for the bolt nut shaft and keeps the
O-ring seal in place. Without the bushing in place, the O-ring seal can move and
become deformed in-between the cast surface and the bolt nut, resulting in a
brake fluid leak path. Normal application of the brakes can lead to an external
brake fluid leak that may cause an electrical short of the Motor Gear Unit
components, resulting in a dash warning light. The brake fluid leak can cause
reduced braking performance without warning, which could increase the risk of
crash.
7. Description of Corrective Action:
Dealers will be notified beginning April 23, 2021. Owners of all potentially affected
vehicles will be notified beginning on June 10, 2021, to bring their vehicle to the
dealer for inspection and, if necessary, repair. Dealers will use a barcode scanner
to scan the VIN and also scan the QR code on both left and right rear brake
calipers. If the caliper serial number is confirmed to be affected, they will replace
it.
Nissan will not include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy for the subject
vehicles because they are still under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| NISSAN | ROGUE | 2021 |
12 Associated Documents
Manufacturer Notices(to Dealers,etc) – Nissan PC804 2021 Rogue Rear Brake Caliper Inspection – Dealer Announcement – VSRC
RCMN-21V286-2890.pdf 1292.103KB
Recall Acknowledgement
RCAK-21V286-7546.pdf 645.207KB
Defect Notice 573 Report
RCLRPT-21V286-6911.PDF 214.668KB
Remedy Instructions and TSB
RCRIT-21V286-6689.pdf 1707.114KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V286-5959.PDF 211.146KB
April 22, 2021 DEFECT INFORMATION REPORT
RMISC-21V286-5325.pdf 44.866KB
Remedy Instructions and TSB
RCRIT-21V286-5234.pdf 1707.378KB
Remedy Instructions and TSB
RCRIT-21V286-0908.pdf 1705.129KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V286-4136.pdf 54.647KB
Recall Reminder In-Vehicle Message
RMISC-21V286-6253.pdf 559.546KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V286-1833.PDF 211.247KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V286-0207.PDF 211.333KB
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- 【Adding Tower to Your Brake Job!】Your professional brake caliper compression tool! This essential caliper piston compression tool is equipped with an upgraded 360°ratchet that effortlessly and smoothly presses single, dual or quad pistons back in with one hand. No slip, no effort. Fits 95% of cars and light trucks. Magnetic plate makes changing brake pads a breeze. Makes it faster and easier to get the job done.
- 【Simple and Convenient Design】Our caliper compression tool includes: sturdy tool, 2 super strong magnetic steel plates with safety slots and 2 protective hooks. The steel plates fit into place in seconds! The hooks ensure safe braking. The ratchet has a simple flip switch that changes direction instantly. It is very intuitive and anyone can quickly master this brake caliper press tool.
- 【Strong and Durable】Confidence comes from quality. The body of this ratcheting brake caliper tool is corrosion-resistant, high-strength alloy steel that is not easily deformed and can withstand high pressure without bending or breaking. Comfortable, non-slip rubber grips and a clever lever design apply maximum force with minimum effort. Includes large flat plate (7.01”x2.36”) and small flat plate (4.53”x2.17”). Adjustable stretch range: 1.88”(min) to 3.03”(max) for most jobs.
- 【Easy Operation Guide】 Using the brake pad spreader tool is very simple: press the push plate onto the piston, apply pressure to the push plate, swing the handle to extend it, flip the switch to control the direction, and activate the ratchet by applying even pressure, and the piston retracts smoothly! Key tip: Keep it level to avoid sticking or uneven movement. Your reliable caliper tool for perfectly smooth compression.
- 【Keep Your Car Safe at All Times】From garage repairs to traveling emergencies, your brake piston compression tool is easy to carry, use the tool to replace brake pads. Hooks can be used to secure the brake calipers or to protect your hands while working. The ratcheting brake caliper tool can be kept in the trunk to fix brake problems anywhere, anytime.
- COMPLETE BRAKE CALIPER TOOL SET: This Orion Motor Tech 24-piece brake caliper tool set includes 2 retaining plates, left and right thrust bolt assemblies, 18 disc adapters, 2 brake hangers, a carry case, and a pair of gloves
- EASY OPERATION: Attach the plate to the handle, select the disc adapter that fits & rotate the pistons back into their calipers to clear your pads; embedded magnets in each thrust bolt assembly easily hold your drive keys & adapters in place during use
- UNIVERSAL COMPATIBILITY: This disc brake caliper tool set includes a large array of adapters to fit most vehicles, including hundreds of American, Japanese, and European models; see below for a full list of compatible models
- DURABLE BUILD: The sandblasted #45 carbon steel construction of our tool set ensures long lasting performance and corrosion resistance even after years of punishing use
- CUSTOM CASE INCLUDED: The heavy-duty blow molded case ensures your tools are securely housed, making it simple to carry them wherever you need to go while keeping everything in place
- IMPORTANT OPERATION TIP: This ratchet tool requires initial pressure on both spreader plates to engage the gear. Please gently press both plates against the caliper pistons before swinging the handle – otherwise the ratchet will not catch. Watch our video guide for details.
- 360° Ratcheting Mechanism: Smooth rotating ratchet handle allows one-handed operation to compress caliper pistons evenly and quickly, much faster and safer than traditional C-clamps
- Universal Fitment: Includes 2 magnetic steel plates (Large: 7.01"x2.36"; Small: 4.53"x2.17") with adjustable spread range (1.88"-3.03") to fit single, twin, and quad piston calipers on most cars, trucks, and SUVs
- Complete Kit with Hooks: Features upgraded magnetic plates that hold securely during operation, plus 2 bonus hanging hooks to safely support the caliper and prevent brake hose damage during service
- Heavy-Duty Construction: Made from high-strength, corrosion-resistant alloy steel with rigid plates and reinforced structure that withstands high pressure without bending for long-lasting professional and DIY use
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