April 4, 2021 NHTSA CAMPAIGN NUMBER: 21V234000
Engine Control Module May Cause Stall
A lack of fuel may cause an engine stall, increasing the risk of a crash.
NHTSA Campaign Number: 21V234
Manufacturer Nissan North America, Inc.
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 12,943
Summary
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Remedy
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI’s number for this recall is R20C5.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Infinity has a Recall
| Affected Models/Years: | Affected Population: | Retailer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
| MY2021 Q50 (V37) | 12,423 | 5,696 | March 27, 2021 |
YES |
| MY2021 Q60 (CV37) | 2,573 | 1,405 |
***** Campaign Summary *****
INFINITI is committed to safety, security, and satisfaction of our clients and their passengers.
INFINITI is conducting a Voluntary Recall and Emissions Campaign on certain INFINITI Model Year 2021 Q50 and Q60 vehicles to update the Engine Control Module (ECM) software. The subject vehicles may have been manufactured with ECM software that could result in an engine stall while driving and increase the risk of a crash.
The current ECM software prevents the ECM from correctly reducing engine speed after an excessive torque detection. As a result, upon detection of an excessive torque input, a separate software function stops the fuel injector driver operation, which can result in an engine stall.
***** What Retailers Should Do *****
-
- Verify if vehicles are affected by this Voluntary Recall and Emissions Campaign using Service Comm or DBS National Service History – Open Campaign I.D. R20C5
- New Vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
- Refer to IPSB15-286 for additional information.
- Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall and emissions campaign until after the vehicle has been remedied.
- Retailers should use ITB21-006 to remedy any vehicles subject to this campaign.
- Once repaired, the service department should submit the applicable warranty claim for the action performed so it can be closed on SERVICE COMM.
***** Release Schedule *****
Parts
- Updated Engine Control Module (ECM) Software is available on ASIST.
- No other parts are required for this campaign
- Additional coverage is available in the event the ECM unit fails during reprogramming.
- Retailers should contact the Warranty Claims Call Center (800-9333712) for additional information.
- Additional coverage is available in the event the ECM unit fails during reprogramming.
Special Tools
- CONSULT III+
Repair
Owner Notification
INFINITI will begin notifying owners of all potentially affected vehicles in May 2021, via U.S. Mail.
Frequently Asked Questions (FAQ):
Q: Is this a safety recall?
Yes.
Q: What is the reason for the recall?
The current ECM software prevents the ECM from correctly reducing engine speed after an excessive torque detection. As a result, upon detection of an excessive torque input, a separate software function stops the fuel injector driver operation, which can result in an engine stall.
Q: What is the possible effect of the condition?
Subject vehicles may have been manufactured with Engine Control Module (ECM) software that could result in an engine stall while driving and increase the risk of a crash.
Q: What will be the corrective action?
Retailers will reprogram the Electronic Control Module (ECM) with updated software.
Q: How long will the corrective action take?
This service, which is conducted at no charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
Q: When will vehicle owners be notified?
INFINITI will begin notifying owners of all potentially affected vehicles in May 2021 via U.S. Mail.
Q: Is my vehicle safe to drive?
If you received a safety recall notice about this condition, contact your retailer as soon as possible to schedule an appointment. In the event you experience this condition, please contact your local INFINITI retailer as soon as possible to schedule an appointment. If needed, towing is available.
Q: Is there anything owners can do to mitigate this condition?
No.
Q: Are parts readily available?
The remedy is reprogramming, no other parts are required for this campaign.
Q: Will a courtesy vehicle be provided while the retailer is servicing the vehicle?
INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. Courtesy vehicles are subject to availability and not guaranteed. Please check with your retailer for availability and further details. Rental is available if needed, while parts are on order, if a courtesy vehicle is not available.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $180 (Max) |
| Contact the Warranty Claims Call Center @ 800-933-3712 if additional expense is required. | ||
Q: Is there any charge for the repair?
No. The inspection and remedy, if necessary, will be performed for the client free of charge for parts and labor.
Q: Will I have to take my vehicle back to the selling retailer to have the service performed?
No, any authorized INFINITI retailer is able to perform the voluntary safety recall and emissions campaign.
For Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed.
Q: I have lost confidence in the vehicle. Will INFINITI replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q: What model year vehicles are involved?
Certain INFINITI Model Year 2021 Q50 and Q60 vehicles manufactured at the Tochigi, Japan plant from January 22, 2020 to March 15, 2021 are affected.
Q: Are you experiencing this condition on any other INFINITI (or Nissan) models?
No.
DEFECT INFORMATION REPORT
Vehicle Manufacturer:
Nissan Motor Co., Tochigi plant
Units Potentially Involved:
Production period of affected vehicles involved:
| Model | Dates of Manufacture |
| MY 2021 INFINITI Q50 | June 23, 2020 to March 8, 2021 |
| MY 2021 INFINITI Q60 | June 23, 2020 to March 8, 2021 |
No other INFINITI (or Nissan) models with the subject Engine Control Module (ECM) software are affected because they do not have a turbo charger or they have a smaller engine. Previous model years do not contain the subject ECM software described in Section 5 below.
The name, description and part number of the subject component is below:
| Part Name | Part Description | Part Number(s) |
| Engine Control Module | ECM Module | 23703-6HN1A |
| Software Program
Version | ECM Software | F1FZ5TDNXN0 |
Total Number of Units Potentially Involved:
Approximately 12,943 INFINITI Q50 and Q60 vehicles are potentially affected:
Percentage of Vehicles Estimated to Actually Contain the Defect:
The estimated percentage of vehicles involved with defect is approximately 0.59%.
Description of the Defect:
Certain INFINITI Q50 and Q60 vehicles may have been manufactured with a software issue that prevents the Engine Control Module (ECM) from correctly reducing engine speed after an excessive torque detection. Upon detection of an excessive torque input, the ECM should shut off fuel to reduce the engine speed. However, due to the software issue, a separate software function stops the fuel injector driver input controller operation that can result in an engine stall while driving; which could lead to a crash. The customer may experience a MIL ‘ON’ condition and reduced power, which may precede the engine stall.
Chronology of Principal Events:
February 2021 through March 2021 – In early February, Nissan initiated an investigation due to several field reports related to a Malfunction Indicator Lamp ‘MIL’ ON, reduced power and engine stall under certain conditions. The first known issue occurred on December 7, 2020 on two incident vehicles. Since that time, forty-two (42) total incidents occurred through February 2021. Nissan began an investigation into the reports to determine the cause of the issue.
The ECM in the subject vehicles contains a software function to prevent unintended acceleration based on monitoring torque input. The investigation revealed that the software in the ECM prevented it from correctly reducing engine speed after an excessive torque detection. As a result, the software causes the vehicle to go into limp-home mode (reducing engine power); the ‘MIL’ illuminates and the engine may stall while driving. The vehicle can be restarted after engine stall and driven normally.
Nissan received one (1) report of an accident without injuries potentially related to this issue on January 5, 2021.
March 25, 2021 – Nissan determined that a safety defect may exist and decided to conduct a voluntary safety recall campaign.
Description of Corrective Action:
Retailers were notified on March 27, 2021. Owners of all potentially affected vehicles will be notified beginning on May 25, 2021, to bring their vehicle to the retailer for repair. The INFINITI retailer will reprogram the ECM software to the correct specification.
We will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy as the subject vehicles are under warranty.
Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
SEOCONTENT-START
May 25, 2021
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on April 1,
2021. This supplement updates section(s) 2 and 6: Units Potentially Involved and Chronology of
Principal Events, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Vehicle Manufacturer:
Nissan Motor Co., Tochigi plant
2. Units Potentially Involved:
Production period of affected vehicles involved:
Model Dates of Manufacture
MY 2021 INFINITI Q50 June 23, 2020 to March 8, 2021
MY 2021 INFINITI Q60 June 23, 2020 to March 8, 2021
No other INFINITI (or Nissan) models with the subject Engine Control Module (ECM) software
are affected because they do not have a turbo charger or they have a smaller engine.
Previous model years do not contain the subject ECM software described in Section 5 below.
The name, description and part number of the subject component is below:
Part Name Part Description Part Number(s)
Engine Control Module ECM Module 23703-6HN1A
Software Program
Version
ECM Software F1FZ5TDNXN0
3. Total Number of Units Potentially Involved:
Approximately 12,943 INFINITI Q50 and Q60 vehicles are potentially affected:
Make/Model Number of
Vehicles
MY 2021 INFINITI Q50 10,871
MY 2021 INFINITI Q60 2,072
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
The estimated percentage of vehicles involved with defect is approximately 0.59%.
5. Description of the Defect:
Certain INFINITI Q50 and Q60 vehicles may have been manufactured with a software issue
that prevents the Engine Control Module (ECM) from correctly reducing engine speed after
an excessive torque detection. Upon detection of an excessive torque input, the ECM should
shut off fuel to reduce the engine speed. However, due to the software issue, a separate
software function stops the fuel injector driver input controller operation that can result in
an engine stall while driving; which could lead to a crash. The customer may experience a
MIL ‘ON’ condition and reduced power, which may precede the engine stall.
6. Chronology of Principal Events:
February 2021 through March 2021 – In early February, Nissan initiated an investigation due
to several field reports related to a Malfunction Indicator Lamp ‘MIL’ ON, reduced power and
engine stall under certain conditions. The first known issue occurred on December 7, 2020
on two incident vehicles. Since that time, forty-two (42) total incidents occurred through
February 2021. Nissan began an investigation into the reports to determine the cause of the
issue.
The ECM in the subject vehicles contains a software function to prevent unintended
acceleration based on monitoring torque input. The investigation revealed that the
software in the ECM prevented it from correctly reducing engine speed after an excessive
torque detection. As a result, the software causes the vehicle to go into limp-home mode
(reducing engine power); the ‘MIL’ illuminates and the engine may stall while driving. The
vehicle can be restarted after engine stall and driven normally.
Nissan received one (1) report of an accident without injuries potentially related to this issue
on January 5, 2021.
March 25, 2021 – Nissan determined that a safety defect may exist and decided to conduct a
voluntary safety recall campaign.
7. Description of Corrective Action:
Retailers were notified on March 27, 2021. Owners of all potentially affected vehicles will be
notified beginning on May 25, 2021, to bring their vehicle to the retailer for repair. The
INFINITI retailer will reprogram the ECM software to the correct specification.
We will not include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy as the subject vehicles
are under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
*********************************************************************************************************
April 1, 2021
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part
573. A voluntary recall campaign will be initiated and your office provided with the notices.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Vehicle Manufacturer:
Nissan Motor Co., Tochigi plant
2. Units Potentially Involved:
Production period of affected vehicles involved:
Model Dates of Manufacture
MY 2021 INFINITI Q50 June 23, 2020 to March 8, 2021
MY 2021 INFINITI Q60 June 23, 2020 to March 8, 2021
No other INFINITI (or Nissan) models with the subject Engine Control Module (ECM) software
are affected because they do not have a turbo charger or they have a smaller engine.
Previous model years do not contain the subject ECM software described in Section 5 below.
3. Total Number of Units Potentially Involved:
Approximately 12,943 INFINITI Q50 and Q60 vehicles are potentially affected:
Make/Model Number of
Vehicles
MY 2021 INFINITI Q50 10,871
MY 2021 INFINITI Q60 2,072
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
The estimated percentage of vehicles involved with defect is approximately 0.59%.
5. Description of the Defect:
Certain INFINITI Q50 and Q60 vehicles may have been manufactured with a software issue
that prevents the Engine Control Module (ECM) from correctly reducing engine speed after
an excessive torque detection. Upon detection of an excessive torque input, the ECM should
shut off fuel to reduce the engine speed. However, due to the software issue, a separate
software function stops the fuel injector driver input controller operation that can result in
an engine stall while driving; which could lead to a crash. The customer may experience a
MIL ‘ON’ condition and reduced power, which may precede the engine stall.
6. Chronology of Principal Events:
February 2021 through March 2021 – In early February, Nissan initiated an investigation as a
result of several field reports related to a Malfunction Indicator Lamp ‘MIL’ ON, reduced
power and engine stall under certain conditions. Nissan began an investigation into the
reports to determine the cause of the issue.
The ECM in the subject vehicles contains a software function to prevent unintended
acceleration based on monitoring torque input. The investigation revealed that the
software in the ECM prevented it from correctly reducing engine speed after an excessive
torque detection. As a result, the software causes the vehicle to go into limp-home mode
(reducing engine power); the ‘MIL’ illuminates and the engine may stall while driving. The
vehicle can be restarted after engine stall and driven normally.
Nissan has received one (1) report of an accident without injuries potentially related to this
issue.
March 25, 2021 – Nissan determined that a safety defect may exist and decided to conduct a
voluntary safety recall campaign.
7. Description of Corrective Action:
Retailers were notified on March 27, 2021. Owners of all potentially affected vehicles will be
notified beginning on May 25, 2021, to bring their vehicle to the retailer for repair. The
INFINITI retailer will reprogram the ECM software to the correct specification.
We will not include a statement in the Part 577 owner notification concerning
reimbursement for the cost of obtaining a pre-notification remedy as the subject vehicles
are under warranty.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.
*********************************************************************************************************
OWNER NOTIFICATION NHTSA RECALL 21V-234
NOTIFICACIÓN PROPIETARIO
Dear INFINITI Q50 owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has
decided that a defect which relates to motor vehicle safety exists in certain 2021 Model Year INFINITI Q50
vehicles. Our records indicate that you own or lease the INFINITI vehicle identified by the VIN on the inside
of this notice.
Reason for Recall
Motivo del Retiro
On certain INFINITI Q50 vehicles, the current Engine Control Module (ECM) software prevents the ECM
from correctly reducing engine speed after an excessive torque detection. As a result, a separate software
function stops the fuel injector operation, which can result in an engine stall. If this condition occurs and the
engine stalls while driving, it may increase the risk of a crash.
What INFINITI Will Do
Qué Hará INFINITI
Your INFINITI retailer will reprogram the ECM with updated software. This service, which is conducted at no
charge to you for parts and labor, could take up to approximately one (1) hour to complete. However, your
INFINITI retailer may require your vehicle for a longer period of time based upon their work schedule.
What You Should Do
Qué Debes Hacer
Contact your INFINITI retailer at your earliest convenience in order to arrange an appointment to have your
vehicle repaired. Please bring this notice with you when you keep your service appointment.
Comunícate con cualquier concesionario INFINITI a la mayor brevedad para concertar una cita de reparación
para tu vehículo. Se requiere que traigas esta notificación el día de tu cita.
For more information about the recall, please visit
https://nna.secure.force.com/recall?camp=R20C5.
Para obtener más información sobre el retiro, visite
https://nna.secure.force.com/recall?camp=R20C5.
If the retailer fails to, or is unable to make the necessary repairs free of charge, you
may contact the INFINITI Consumer Affairs Department, P.O. Box 685003,
Franklin, TN 37068-5003. The toll free number is 1-800-662-6200.
Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes
contactar al Departamento Nacional de Asuntos del Consumidor a: INFINITI Consumer Affairs Department,
P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-662-6200.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-
4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
For vehicles registered in the state of California
The California Department of Motor Vehicles, in conjunction with the Air Resources Board, has implemented
the Registration Renewal/Recall Tie-In Program which requires the completion of the recall. Upon
completion, you will receive a Proof of Correction Certificate. Please save the certificate because the
California Department of Motor Vehicles may require it as proof of Emissions Recall Campaign completion.
Para vehículos registrados en el estado de California
El Departamento de Vehículos Motorizados de California (The California Department of Motor Vehicles),
junto con el Buro de Recursos del Aire (The Air Resources Board), ha implementado el Programa de
Renovación de Registro / Retiro del Mercado que requiere la finalización del retiro. Al finalizar, usted recibirá
un Certificado de Prueba de Corrección. Por favor guarde el certificado, ya que el Departamento de Vehículos
Motorizados de California puede exigirlo como prueba de la finalización de la Campaña de Retiro de
Emisiones.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to
the lessee within ten days.
Thank you for your cooperation. We appreciate your INFINITI ownership and apologize for any
inconvenience this may cause you.
Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un INFINITI y te ofrecemos nuestras
disculpas por cualquier inconveniente que esto pueda ocasionar.
SEOCONTENT-END
2 Affected Products
Vehicles
13 Associated Documents
Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Engine Control Module (ECM) Reprogram Voluntary Recall and Emissions Campaign Reference: R20C5 Date: April 21, 2021
RCMN-21V234-7864.pdf 308.421KB
Recall 573 Report-Amendment 2
RCLRPT-21V234-5870.PDF 214.852KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V234-3004.PDF 211.14KB
Remedy Instructions and TSB
RCRIT-21V234-3322.pdf 103.207KB
Owner Notification Letter(Part 577)
RCONL-21V234-1110.pdf 219.652KB
April 1, 2021 DEFECT INFORMATION REPORT
RMISC-21V234-4136.pdf 43.295KB
Remedy Instructions and TSB
RCRIT-21V234-7478.pdf 274.847KB
Recall 573 Report-Amendment 1
RCLRPT-21V234-4298.PDF 214.306KB
Recall Acknowledgement
RCAK-21V234-4035.pdf 689.042KB
Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Engine Control Module (ECM) Reprogram Voluntary Recall Campaign Reference: R20C5 Date: March 27, 2021
Defect Notice 573 Report
RCLRPT-21V234-5884.PDF 214.166KB
May 25, 2021 DEFECT INFORMATION REPORT
RMISC-21V234-4684.pdf 55.486KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V234-8414.PDF 211.239KB
Latest Recalls Documents
Reprogramming
J2534-1 Re/Programming
Tutorial for Purchasing NERS Software
Software updated April 26, 2019 to version # 04.03.00. It is recommended the latest version of NERS be installed before connecting to a vehicle.
This NERS software supports reprogrammable Engine and Transmission control units from 1999 to 2019 model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For Engine and Transmission control unit reprogramming and VIN writing capability on 2020 MY & newer, please use CONSULT-III plus or CONSULT-III plus R2R software.
Vehicle reprogramming requires the use of the following:
- Nissan validated J2534-1 device
- Nissan ECU Reprogramming Software (NERS)
- Personal computer running Windows XP (SP2 or later) or Windows 7 or 10 64Bit
- Applicable reprogram file
Nissan tested and validated the below listed devices. Nissan does not recommend the use of any other J2534-1 device not listed here.
| Manufacturer | Models |
| Actia | PassThru +XS |
| Autel | MaxiFlash Elite (with firmware v3.01) |
| Bosch | Mastertech VCI (SFP v5.11.9) |
| Dearborn Group | VSI-2534 |
| Drew Technologies/OPUS IVS | CarDAQ Plus, CarDAQ M, Mongoose ISO/CAN |
| Hella Gutmann Solutions | Mega Macs 42 SE (DT VCI), Mega Macs 66 (DT66) |
| Texa | TEXA Navigator TXTs Series |
Click the below link to purchase NERS diagnostic software.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will no longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
When you purchase a J-2534 reprogramming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
Please Note that J2534-1 supports reprogramming on 1999 MY and later vehicles.
How to find the proper J-2534 Reprogramming ECU file:
In order for you to locate the proper ECU file, you will need to look up the applicable Technical Services Bulletin(TSB) for your vehicle. Instructions in the TSB will pinpoint and advise you of the ECU part # to enter below.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
September 2013, Nissan and Infiniti began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.
When you purchase a J-2534 Blank programming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.
How to find the proper J-2534 Blank Programming ECU file:
- Obtain the blank ECU part number when you purchase the replacement ECU. Nissan’s and Infiniti’s parts catalog provides both the blank ECU part number and the ROM-DATA ID part number (after programming part number) to be used. Enter this blank ECU part number in the field below.
or
- Using C-III plus software, retrieve the blank ECU part number from the new ECU. Enter this blank ECU part number in the field below.
Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.
- Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.
Download Purchased ECU Data File(s)
Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.
Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.
Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50+ Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- 【J2534 Pass-Thru Device】 This budget-friendly J2534 pass-thru device delivers OEM diagnostics and reprogramming capabilities for dealerships, repair shops and automotive DIY enthuisasts, enables you diagnose, program and repair the vehicles more efficiently and precisely. Supporting J2534, D-PDU, CAN-FD and DoIP, this J2534 passthru tool ensures wide vehicle coverage. It's compatible with OE software application, ensuring seamless integration and original performance quality
- 【All-in-One Diagnostic Tool】 Simplify your workflow and tackle the complex diagnostics and repairs with confidence! This J2534 passthrough tool provides full system diagnosis, bi-directional control, maintenance reset services, ECU programming and ECU coding to run advanced diagnostics and programming. Equipped with the specialized platform, this J2534 pass-thru tool is fully compatible with OE software that helps technicians confidently handle complicated vehicle repair issues
- 【J2534 Diagnostic Tool】 The Tabscan J2534 pass-thru device is built with a dedicated platform, making it ideal for both professional and personal use. Simply download the driver for your ford vehicle within the platform—ensuring only one driver is installed at a time. Then connect the device to your vehicle’s OBD2 port and link it to your computer using the included USB A to USB C cable. Finally launch your OE software, select Tabscan J2534 VCI as interface, and begin diagnose and program
- 【Universal Compatibility】 Tabscan J2534 reprogramming tool is designed to be compatible with Ford vehicles for advanced diagnostics and programming. It supports J2534 protocols, along with D-PDU, CAN-FD and DoIP, ensuring seamless connectivity with older or modern vehicles. This J2534 diagnostic tool only works with computer running on windows 7/10/11. Vehicle compatibility varies by model or year, please confirm with us before purchase. Note: It's not compatible with 24V vehicles
- 【Professional Technical Support】 Tabscan J2534 pass-thru device provides a stable and seamless connection between your vehicle and computer for diagnostics, programming, and coding. But that's not all—we go beyond hardware. Our dedicated technical support team brings deep expertise in automotive diagnostics and programming. Whether you need help with setup, troubleshooting or latest diagnostic resources and upgrades, we provide fast, professional and reliable support every step of the way
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
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