PC856 – Seat Belt Bracket May Break – 2022 Nissan Frontier

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OWNER NOTIFICATION NHTSA RECALL 21V-958 NOTIFICACIÓN PROPRIETARIO Dear Frontier Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that certain 2022 Model Year Nissan Frontier vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems,” FMVSS number 209, “Seat Belt Assemblies” and FMVSS number 210, “Seat Belt Assembly Anchorages.” Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Certain mounting bolts for the seat belt bracket on the left rear seat may not have been tightened to specification and may be loose. In this condition, the seat belt bracket would not comply with FMVSS requirements for Seating Systems and Seat Belts. In the event of a crash, the seat belt bracket could break, increasing the risk of loss of seat belt restraint and increased injury. What Nissan Will Do Qué Hará Nissan Your Nissan dealer will inspect the bolts on the left rear seat and replace if necessary. If the threads are damaged, the dealer will repair the damaged threads before replacing the bolts. This free service could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Qué Debes Hacer This issue concerns the left rear seat belt bracket. Contact your local Nissan dealer for an immediate inspection before allowing a passenger to occupy the left rear seat. Please contact your Nissan dealer at your earliest opportunity in order to arrange an appointment to have your vehicle repaired. Please bring this notice with you when you keep your service appointment. Comunícate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparación para tu vehículo. Se requiere que traigas esta notificación el día de tu cita. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC856. Para obtener más información sobre el retiro, visite https://nna.secure.force.com/recall?camp=PC856. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867- 7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1- 800-424-9153); or go to http://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

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Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL    ~ NISSAN ~ CAMPAIGN BULLETIN Left Rear Seat Belt Buckle Bracket Bolt Voluntary Safety Recall Campaign Reference: PC856 Date: November 10, 2021 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. Affected Models/Years: 2022 Frontier (D41) ***** Campaign Summary ***** Affected Population: 425 Dealer SERVICE COMM Stop Sale Inventory: Activation date: In Effect 28 -December 10, 2021 Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality action (PC849) is being reclassified and expanded as a Voluntary Safety Recall Campaign. Dealers will inspect the bolts on the left rear seat and replace if necessary. If the threads are damaged, the dealer will repair the damaged threads before replacing the bolts. Certain mounting bolts for the seat belt bracket on the left rear seat may not have been torqued to specification and may be loose. In the worst case condition, in the event of a crash, the seat belt bracket could break, increasing the risk of loss of seat belt restraint and increased injury. In this condition, the seat belt bracket would not comply with certain FMVSS requirements for Seating Systems and Seat Belts. ***** What Dealers Should Do **** l Verify if vehicles are affected by this Voluntary Safety Recall using Service Comm or DBS National Service history – Open Campaign ID. PC856 New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB21-112 to remedy any vehicles subject to this campaign. 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. CAMPAIGN ID: PC856 I Original Document          ***** Release Schedule ***** Parts Special Tool Repair Owner Notification Parts may be ordered via normal process. 01121-0036U – Bolt Tap (Ml0-125 Tapered) Dealers may obtain the recommended lOMM x 125 thread tap for this activity from the following (or similar) suggested vendors: https://wwwacehardware.com/departments/tools/hand-tools/tapsanddies/ 23759?x429=true&gclid=EAlalOobChMl5dqO5da48wlVs2xvBB1- jwEMEAOYAiABEgl<OSPD BwE&gclsrc=awds https://shop.advanceautoparts.com/p/century-drill-tool-tap-metricca rbon-steel-10.0xl25-97316/11034792 https://www ho medepotcom /p/Dri I I-America-Ml 0-x-1-2 5-HighSpeed- Stee 1-4-Flute-Plug-Ha nd-Tap-l-Piece-DWTPl0Xl-25 Dealers should email Field Quality Assurance (FQA)@ FOA Inspection Support@nissan-usa.com to receive a one-time expense code to purchase the tap. NTB21-112 Dealers that received a credit for purchasing the tap under PC849 will not be eligible for a second credit Nissan will begin notifying owners of all potentially affected vehicles in January 2022, via US Mail. ***** Dealer Responsibility***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Aftersales DIVISION Frequently Asked Questions (FAQ): Q. Is this a recall? A Yes. Q. Is this a Stop Sale? A Yes. CAMPAIGN ID: PC856 I Original Document Q. What is the reason for the recall? A Certain mounting bolts for the seat belt bracket on the left rear seat may not have been torqued to specification and may be loose. In this condition, the seat belt bracket would not comply with certain FMVSS requirements for Seating Systems and Seat Belts. Q. What is the possible effect of the condition? A In the worst case condition, in the event of a crash, the seat belt bracket could break, increasing the risk of loss of seat belt restraint and increased injury. Q. What will be the corrective action for this voluntary safety recall campaign? A Dealers will inspect the bolts on the left rear seat and replace if necessary. If the threads are damaged, the dealer will repair the damaged threads before replacing the bolt s. Q. How long will the corrective action take? A This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A Nissan will begin notifying owners of all potentially affected vehicles in January 2022, via U.S Mail. Q. Is my vehicle safe to drive? A This issue concerns the left rear seat belt bracket If you or any vehicle occupant will use the left rear seat, please contact your local Nissan dealer for immediate inspection before allowing a passenger to occupy this seat. Q. Is there anything owners can do to mitigate this condition? A No Q. Are parts readily available? A Yes. CAMPAIGN ID: PC856 I Original Document Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order. Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement Q. Is there any charge for this service? A No. The remedy will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A No, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A Certain Model Year 2022 Nissan Frontier vehicles manufactured from July 12, 2021 to September 6, 2021 at the Canton, MS plant are affected. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A No. Revision History: Announcement CAMPAIGN ID: PC856 I Original Document

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-958 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : DEC 09, 2021 NHTSA Recall No. : 21V-958 Manufacturer Recall No. : PC856 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 425 Estimated percentage with defect : 12 % Vehicle Information : Vehicle 1 : 2022-2022 Nissan Frontier Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : This issue is specific to Nissan Frontier vehicles produced on a specific production line during the specified production period. No other Nissan or INFINITI vehicles are affected. Production Dates : JUL 12, 2021 – SEP 06, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Certain mounting bolts for the seat belt bracket on the left rear seat may not have been torqued to specification and may be loose. In this condition, the seat belt bracket would not comply with S4.2 of FMVSS 207; Seating systems, S4.2 (c) and S4.3(c)(1) of FMVSS 209; Seat Belt Assemblies and S4.2.2 of FMVSS 210; Seat Belt Assembly Anchorages standards. FMVSS 1 : 207 – Seating systems FMVSS 2 : 209 – Seat belt assemblies Description of the Safety Risk : In the worst case condition, in the event of a crash, the seat belt bracket could break, increasing the risk of loss of seat belt restraint and increased injury. Description of the Cause : NR Identification of Any Warning that can Occur : The customer may hear a rattle from the loose bolt. Involved Components : Part 573 Safety Recall Report 21V-958 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : BOLT Component Description : Bolt Component Part Number : 011210036U Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : September 4, 2021 – During a routine yard audit, a Nissan technician found a loose washer on the seat belt buckle bracket for the left rear seat of a MY2022 Frontier vehicle. Nissan inspected the incident vehicle and determined that the bolt had been cross-threaded during installation, preventing it from being torqued to specification. Nissan launched an internal investigation. September 2021 through October 2021 – It was discovered that during the bolt installation process for the affected bracket, the operator did not follow standard operating procedure following a tooling error. Nissan conducted an audit on 2,987 Frontier vehicles at the Canton, TN plant. According to production tooling records, 196 of these vehicles were produced during the time period the tooling error occurred. Out of the 196 vehicles, 25 were found with the subject condition. No other vehicles were found with the subject condition. Nissan repaired the 25 vehicles and implemented a plant countermeasure to prevent the issue from reoccurring. On October 6, 2021, Nissan issued a quality hold for 169 potentially affected vehicles in dealer inventory. This action was upgraded to a Quality Action on October 8, 2021, for dealers to inspect and replace any affected bolts. November 2021 – Nissan conducted a safety assessment to evaluate the regulatory impact of having a loose bolt on the seat belt bracket. In the worst case condition, in the event of a crash, the seat belt bracket could break. December 2, 2021 – Nissan decided to conduct a Voluntary Recall to inspect the all potentially affected vehicles and repair if necessary. Nissan is not aware of any warranty claims attributed to the subject condition. Part 573 Safety Recall Report 21V-958 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The dealer will inspect the bolts on the left rear seat and replace if necessary. If the threads are damaged, the dealer will repair the damaged threads before replacing the bolts. All inspections and repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Nissan will notify all owners of affected vehicles by January 27, 2022. Dealers will be notified on December 10, 2021. Planned Dealer Notification Date : DEC 10, 2021 – NR Planned Owner Notification Date : JAN 27, 2022 – NR * NR – Not Reported

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