R20B4 – Headlight Aim May Be Misaligned – 2020 Nissan Sentra

April 13, 2022 NHTSA CAMPAIGN NUMBER: 22V244000

Headlight Aim May Be Misaligned/FMVSS 108

An improperly aimed headlight may reduce the driver’s visibility, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V244000

Manufacturer Nissan North America, Inc.

Components EXTERIOR LIGHTING

Potential Number of Units Affected 5,520

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamp, Reflective Devices, and Associated Equipment.”

 

Remedy

Dealers will replace the right-hand headlight, free of charge. Owner notification letters are expected to be mailed June 3, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is R20B4.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

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***** Campaign Summary *****

Nissan is revising the Voluntary Recall Campaign to include previously retailed VINs.  Dealers will replace the right-hand side LED (Light-Emitting Diode) Headlamp assembly and destroy the removed part for specific 2020 Sentra (B18) vehicles identified in Service Comm.

Due to a supplier issue that has since been corrected, the correct aiming logic was not applied when setting the headlamp aim parameters.  As a result, the right-hand side LED (Light-Emitting Diode) headlamp assembly may be misaligned resulting in a vertical gradient value below 0.13.  Under this condition, the affected vehicle may not comply with certain re-aiming performance requirements of Federal Motor Vehicle Safety Standards (FMVSS) No. 108; Lamps, reflective devices, and associated equipment.  The issue does not impact headlamp aim and performance at the time of manufacturing.

Affected vehicles are subject to stop sale.

 

***** Release Schedule ***** 

Parts

Part is on restriction and may be ordered via DBS. 

➢ 26010-6LB5A   Headlamp Assy-RH

 

Repair

• NTB20-059

 

Owner Notification

Nissan will begin sending notifications to owners of all potentially affected vehicles in June 2022, via U.S. Mail.

 

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Frequently Asked Questions (FAQ):

 

Is this a safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the recall?

Due to a supplier issue that has since been corrected, the correct aiming logic was not applied when setting the headlamp aim parameters. As a result, the right-hand side LED (Light-Emitting Diode) headlamp assembly may be misaligned resulting in a vertical gradient value below 0.13.  Under this condition, the affected vehicle may not comply with certain re-aiming performance requirements of Federal Motor Vehicle Safety Standards (FMVSS) No. 108; Lamps, reflective devices, and associated equipment.

 

What is the possible effect of the condition?

Headlamps that are not aimed properly can result in insufficient illumination of the road while driving, which may increase the risk of a crash while driving at night.

 

What will be the corrective action for this voluntary recall campaign?

Dealers will replace the right-hand LED (Light-Emitting Diode) Headlamp assembly and destroy the removed part.

 

How long will the corrective action take?

This free service should take up to one (1) hour to complete but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

Nissan will begin sending notifications to owners of all potentially affected vehicles in June 2022, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles repaired as soon as possible upon notification.

 

Is there anything owners can do to mitigate this condition?

No.

 

Are parts readily available?

Part is on restriction and may be ordered via DBS.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request, while parts are on order.

 

Is there any charge for the repair?

No. The remedy will be performed for the customer free of charge for parts and labor.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall campaign.

For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain MY2020 Nissan Sentra (B18) vehicles equipped with LED (Light-Emitting Diode) headlamps and manufactured between November 26, 2019 and March 24, 2020 at the Aguascalientes, Mexico plant are affected.

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

No.

 

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NONCOMPLIANCE INFORMATION REPORT 

 

1. Manufacturer:

Nissan Mexicana, S.A. de C.V. Aguascalientes plant

 

2. Vehicles Potentially Involved:

Certain Model Year 2020 Nissan Sentra vehicles manufactured in the Auguascalientes, Mexico plant from November 26, 2019 (Start of Production) to March 24, 2020.

 

Based on production records, the head lamp aiming issue only affects the right-hand head lamp on Model Year 2020 Nissan Sentra vehicles equipped with LED (Light-Emitting Diode) head lamps.  The left-hand side LED head lamp meets FMVSS 108 requirements.

 

The subject right-hand LED headlamps are specific to Sentra vehicles produced at the Agualscalientes plant and this issue affects no other Nissan or Infiniti vehicles.

 

 

The LED head lamp manufacturer is:

ICHIKOH INDUSTRIES., LTD.
80 Itado, Isehara-shi, Kanagawa-ken 259-1192

Mr. Shozo Kawate
Quality Assurance Vice President
[email protected]
+81-(0)463-96-1451

 

The country of origin of the LED head lamp manufacturer is:

Japan

 

3. Total Number of Vehicles Potentially Involved:

Approximately 5,520 Model Year 2020 Nissan Sentra vehicles

 

4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance:

100%

 

5. Description of the Noncompliance:

In affected lamps, the supplier did not apply the correct aiming logic when setting the head lamp aim parameters.  As a result, the right-hand LED headlamp aim may be misaligned resulting in a vertical gradient value below 0.13.   In this condition, the aiming performance does not meet the minimum specification defined in S10.18.9.1.2 of FMVSS No. 108; Lamps, reflective devices, and associated equipment.  Headlamps that are not aimed properly can result in insufficient illumination of the road while driving, which may increase the risk of a crash while driving at night.

 

6. Basis for Determination of the Existence of a Noncompliance

In March 2020, during a Federal Motor Vehicle Safety Standard (FMVSS) audit at the supplier, an issue with the right-hand LED head lamp was discovered.

 

May 2020 – The supplier notified Nissan of the potential non-compliance and began an investigation into the issue to determine root cause.

 

June 2020 through July 2020 – During the manufacturing process review, the supplier discovered that the correct aiming logic was not applied when setting the right-hand LED head lamp aim parameters.  Additionally, an audit of the supplier’s documentation revealed that the control plan review only occurred every six (6) months, allowing the incorrect specification to go undetected.

 

August 2020 – The supplier reviewed its production records to determine whether the subject LED head lamp assemblies could have been supplied to Nissan.  Upon confirming that this was indeed the case, Nissan reviewed its records and determined that certain Nissan Sentra may contain the subject LED head lamp.

 

August 19, 2020 – Upon confirming that the aiming issue affected compliance with FMVSS No. 108, Nissan made a noncompliance determination.

 

August 26, 2020 through September 18, 2020 – The supplier shared information and requested consideration of a potential for filing a Petition of Decision of Inconsequential Noncompliance.

 

September 18, 2020 – Based on the above, Nissan decided to file a Petition of Decision of Inconsequential Noncompliance for relief from notification and remedy requirements under the Motor Vehicle Safety Act on behalf of the supplier in light of the new evidence provided.

 

April 6, 2022 – NHTSA denied Nissan’s petition.

 

April 12, 2022 – Nissan made a noncompliance decision to recall the Sentra vehicles and replace the subject right-hand LED headlamps.

 

7. Description of Corrective Action:

Nissan will notify all owners of potentially affected vehicles on June 3, 2022.   Dealers will be notified on April 14, 2022.  Dealers will replace the right-hand LED headlamp to remedy this condition.

We will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy as the subject vehicles are under warranty.

 

8. Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

 

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1 Affected Product

Vehicle

 

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4 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-22V244-6328.PDF 214.442KB

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April 13, 2022 NONCOMPLIANCE INFORMATION REPORT

RMISC-22V244-5278.pdf 74.474KB

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Recall Acknowledgement

RCAK-22V244-9570.pdf 644.986KB

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Manufacturer Notices(to Dealers,etc) – Nissan REVISION 2 – R20B4 – 2020 Sentra RH Headlamp – NCIR – Dealer Announcement

RCMN-22V244-9421.pdf 148.278KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V244&docType=RCL

 

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Last update on 2022-01-30 / Affiliate links / Images from Amazon Product Advertising API