| “This site contains affiliate links for which OEMDTC may be compensated” |
| Classification: | Reference: | Date: |
| BT21-011A | NTB21-062A | August 5, 2021 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2021 ROGUE SPORT; BACK DOOR HINGE REPLACEMENT
This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
| CAMPAIGN ID #: | R21A7 |
| APPLIED VEHICLES: | 2021 Rogue Sport (J11) |
Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary safety recall campaign, on certain specific model year 2021 Rogue Sport vehicles, to replace both back door hinges. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number R21A7 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
SERVICE PROCEDURE
IMPORTANT: Prior to starting the back door hinge replacement procedure, sublet the back door hinges to a body shop to be painted to match the vehicle’s paint color code.
NOTICE
To prevent damage to the back door hinges, be sure the studs on the body side of the back door hinges are not painted. Paint on the studs will damage the preinstalled stud gaskets and could make reinstallation difficult.
- Open the back door and both rear passenger doors.
- Remove the tonneau cover assembly from the rear cargo area, if equipped.
- Fold both the rear seat backs into the flat position.
- Remove the body side welt (weather strip) from the body side of both rear passenger doors that covers the luggage upper finisher (upper C pillar trim), as shown in Figure 3.
- Remove the upper portion of the weather strip from the body side of the back door opening, as shown in Figure 4.
- On the right hand side of the vehicle, remove the trim cover shown in Figure 5, using a finesse stick.
- Remove the rear back-side base bracket bolt.
- To protect the rear C pillar trim panels, apply masking tape to the upper and lower trim panels, as shown in Figure 7.
- Disengage the upper clip of the lower C pillar trim panel and pull away from the upper C pillar trim panel.
- Disengage the 2 plastic clips and the 1 metal clip from the front edge of the upper C pillar trim panel.
- Disengage the 2 plastic clips and the 1 metal clip from the rear edge of the upper C pillar trim panel.
- Disengage the upper metal clip of the upper C pillar trim panel by pulling downward.
- Lower the upper C pillar trim panel and lay it in the cargo area.
- Perform steps 5 – 12 for the left hand side, and then proceed to step 14.
- Using a forked finesse stick, remove the 3 rear headliner retaining clips.
- Starting on the right hand side, place folded shop rags between the back door and the body, on both sides of the right side hinge.
- To stabilize the back door, place a suitable jack stand under the right hand corner of the back door.
- To prevent damage to the back door, use a shop rag or a suitable protective cloth on top of the jack stand.
- Remove the back door hinge mounting nuts.
- Slightly lower the rear of the headliner using a suitable tool, loosen and remove the 2 lower back door hinge mounting nuts.
IMPORTANT: Be careful not to crease or stain the headliner.
- Remove the 2 upper back door hinge mounting nuts.
- Using a small flat-blade screwdriver, carefully separate the sealer from both sides and the front of the back door hinge.
IMPORTANT: Be careful not to scratch the body finish.
- Carefully disengage the lower back door stay retaining clip and remove the lower back door stay from the ball stud mount.
- Allow the back door stay to hang freely, as shown in Figure 18.
- Lift the right hand side of the back door approximately 2 inches (51 mm) to allow clearance to remove the hinge (Figure 19).
- Remove the upper portion of the hinge from the stud on the rear back door (Figure 19).
- Remove the hinge from the vehicle (Figure 20).
- Carefully clean all of the old sealer and stud gasket material from the body.
IMPORTANT: Be careful not to scratch the body finish.
- Install a new back door hinge into place.
IMPORTANT: Be sure the new hinge has been painted to match the vehicle’s exterior color before installing.
- Install and tighten all 4 hinge mounting nuts to the specified torque.
- Back door hinge nut torque: 26.0 N•m (2.7 kg-m, 228 in-lb)
- Apply a small bead of Fusor 800DTM sealant along the seam of the rear and both sides of the body side portion of the hinge, as shown in Figure 24.
- Reinstall the back door stay to the ball stud mount.
- Verify that the back door stay retaining clip is fully engaged.
- Perform steps 15 – 25 for the left hand side hinge, and then proceed to step 27.
- Once the body sealer is dry, apply touch-up paint to the body sealer of both hinges.
- Reassemble the vehicle in the reverse order of removal.
- Tighten the rear back-side base bracket bolts to 25.0 N•m (2.6 kg-m, 216 in-lb).
- Close the back door and inspect the body and door fitment. Adjust the body fitment as needed using the ESM section below.
- REPAIR > BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK > REMOVAL AND INSTALLATION > BACK DOOR ASSEMBLY > BACK DOOR ASSEMBLY: Adjustment
PARTS INFORMATION
| DESCRIPTION | PART NUMBER | QUANTITY |
| HINGE ASSY – BACK DOOR | 90400-6MA0A | 2 |
| SEAM SEALER (Fusor 800DTM) | 999MP-9G000P (1) | (2)
As Needed |
- Order this item through the Nissan Maintenance Advantage program: Phone 877-NISNMA1 (877-647-6621). Website order via link on the dealer portal;NNAnet.com and click on the “Maintenance Advantage” link.
- One part contains enough sealer for multiple repairs. DO NOT use the part number on the claim.
EXPENSE CODE
| EXPENSE CODE | DESCRIPTION | MAX AMOUNT |
| 009 | Seam Sealer (Fusor 800DTM) | $1.00 |
| 512 | Body Shop Work | $255.00 |
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
| CAMPAIGN (“CM”) ID | DESCRIPTION | OP CODE | FRT |
| R21A7 | Replace Both Rear Back Door Hinges with AVM | R21A70 | 1.5 |
| Replace Both Rear Back Door Hinges without AVM | R21A71 | 1.1 |
AMENDMENT HISTORY
| PUBLISHED DATE | REFERENCE | DESCRIPTION |
| July 12, 2021 | NTB21-062 | Original bulletin published |
| August 5, 2021 | NTB21-062A | Updated torque specifications in step 23 and step 28, Updated PARTS INFORMATION |
Remedy Instructions and TSB
NTB21-062A
August 5, 2021
RCRIT-21V525-9658.pdf 2498.055KB
Loading...
Reload document 
Open in new tab
Remedy Instructions and TSB
NTB21-062
July 12, 2021
RCRIT-21V525-2599.pdf 2495.385KB
Loading...
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V525&docType=RCL
Bestseller No. 1
GVPART4U 905614BA1A Liftgate Actuator 2014-2019 Nissan Rogue Electric Rear Hatch Lift Struts 1 Pair, 2Pcs Trunk Tailgate Power Shock Support Replacement 90561-4BA1A 90561-4BA2A 90561-4BA3A 90561-4BA4A
- 🔧【Application】Rear tailgate actuator is compitable with Nissan 2014 2015 2016 2017 2018 2019 Nissan Rogue
- 🔧【Replacement】 OE: 90561-4BA1A 90561-4BA2A 90561-4BA3A 90561-4BA4A 90561-4BA5A
- 🔧【Advantage】GVPART4U electric liftgate actuators are through completely technology upgrade. The motor runs smoothly, reducing shock and making low noise. Easy to install with simple hand tools in just a few minutes.
- 🔧【Fitted】The OEM design for plug-in installation, matched with your origin power liftgate, exactly the same specifications and functions as the original equipment manufacturer.
- 🔧【Performance】GVPART4U power lift struts are made of high-quality steel, powerful enough to support. Our liftgate aculator passed 50,000 fatigue tests, has excellent pressure-bearing performance, which is solid and durable.
Bestseller No. 2
SCHNORKEL 2PCS Inch Rear Back liftgate tailgate Hatch trunk Struts Lift Supports compatible with NISSAN 14-20 ROGUE / 14-20 X-TRAIL XTRAIL without power liftgate Shock Gas Spring Prop Rod
- Designed For Original Equipment Fit And Performance,replaced with these in just a couple of minutes,your vehicle fully opens by itself like it used to do when new
- Gently reduces the opening and closing speed as the lift support reaches the end of the cycle, reducing wear on joints and hinges.
- Restores the original opening and closing speeds of your hood, hatch or trunk. No special tools required.
- Exact replacement, engineered for your application. Rust-resistant piston rod extends product life.
- Easy lifting, reduced closing effort. Consistent lifting force through 30,000 cycles.
Bestseller No. 3
B.ZSSY Rear Tailgate Power Liftgate Support Shock Strut Compatible for Nissan Rogue S SL SV Sport Utility 2014-2019 Replaces for 905614BA4A 905614BA3A 905614BA1A Pack of 2
- 【Fitment】Power Liftgate Struts Compatible with 2014-2019 Nissan Rogue S SL SV Sport Utility 4-Door 2.5L,Compatible with 2017-2019 Nissan Rogue SL SV Hybrid Sport Utility 4-Door 2.0L
- 【Enhanced Stability】Electric Rear Liftgate Actuator made from high-quality materials for durable and long-lasting,with special surface coating and built to withstand repeated use and exposure to various weather conditions
- 【Direct Replacement】Perfect to replace your worn-out or damaged liftgate struts with confidence and match OEM part numbers 905614BA4A,90561-4BA4A,905614BA3A,90561-4BA3A,905614BA1A,90561-4BA1A,905614BA2A,90561-4BA2A,905614BA5A,90561-4BA5A
- 【Smooth Opeated】Liftgate Support Strut provide controlled resistance during using,it convenient to access the cargo area.As a safety feature by preventing the liftgate from slamming shut or falling abruptly,which can cause injuries or damage
- 【Package Included】1 Pair Tailgate Liftgate Supports Struts(Left & Right).Warm Trip:If you are the only one doing our lifts by yourself,be sure to support the rear tail hatch with sturdy wood as this will be more simple on the install,otherwise seek a helper.
SaleBestseller No. 4
A-Premium Rear Tailgate Lift Supports Shock Struts Compatible with Select Nissan Models - Pathfinder 2013-2018(To 01/2017), Without Power Gate - Replace# 904513KA1A(2PC Set)
- [Perfect Fitment]: Compatible with Nissan Pathfinder 2013-2018 Sport Utility---Rear Tailgate (Left and Right Side)
- [Note]: Fit the model without Power Liftgate, and To 01/2017
- [Reference Number]: The A-Premium Lift Support's reference number: PM3344, 7015, SG225038, 90451-3KA1A, 904513KA1A, 90451-3KA2A, 90451-3KA2B, 904513KA0A, 935007---Please enter your vehicle information in the top left corner of the listing and check our Special Notes before ordering
- [Directly Fit]: OE replacement Lift Supports Shock Struts, directly fit. Easy installation, no special tools required. High strength leak-proof piston seal; Superior rod finish resists corrosion; Easy lifting and reduce closing effort.
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted lift supports. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 5
A-Premium Tailgate Rear Liftgate Lift Supports Shock Struts Compatible with Select Nissan Models - Xterra 2005-2015 Sport Utility - Replace# 6137, 90450EA00B(2PC Set)
- [Perfect Fitment]: Compatible with Nissan Xterra 2005-2015 Sport Utility --- Rear Liftgate (Left and Right Side)
- [Reference Number]: The A-Premium Lift Support's reference number: 6137, 90450ZL80A, 90451ZL80A, 90450EA000, 90450EA00B---Please enter your vehicle information in the top left corner of the listing and check our Special Notes before ordering.
- [Package Details]: Package includes 2 pieces Lift Supports. Strong package with thick cardboard which provides shock absorption and protection during transportation.
- [Directly Fit]: OE replacement Lift Supports Shock Struts directly fit. Easy installation no special tools required. High strength leak-proof piston seal; Superior rod finish resists corrosion; Easy lifting and reduce closing effort.
- [Customer Support]: 1 Year Unlimited-mileage Quality Guarantee. Being brand new and sturdy this set of Lift Supports is the ideal replacement. Please get in touch with us at any time if the product has any quality issues such as damage or isn't appropriate for your automobile.
Bestseller No. 6
2Pcs 20.37 In Rear Back Lift Supports Compatible With NISSAN 2008-2013 ROGUE / 2014-2015 ROGUE SELECT liftgate tailgate Hatch trunk Struts reuse Bracket
- Designed For Original Equipment Fit And Performance,replaced with these in just a couple of minutes,your vehicle fully opens by itself like it used to do when new
- Gently reduces the opening and closing speed as the lift support reaches the end of the cycle, reducing wear on joints and hinges.
- Restores the original opening and closing speeds of your hood, hatch or trunk. No special tools required.
- Exact replacement, engineered for your application. Rust-resistant piston rod extends product life.
- Easy lifting, reduced closing effort. Consistent lifting force through 30,000 cycles.
Bestseller No. 7
Lift Supports Depot Qty (2) Compatible with Nissan Rogue 2014 To 2020 Liftgate Lift Supports without Power Gate. (Does NOT Fit Select & Sport)
- Value Pack of 2 Lift Supports: Enjoy a cost-effective solution with this listing that includes 2 high-quality automotive lift supports designed for your liftgate
- Optimal Extended Length: These lift supports boast an extended length from center mount to center mount measuring 26.0 inches, ensuring reliable and efficient support for your vehicle's liftgate
- Easy-to-Follow Instructions Included: Experience hassle-free installation in minutes with Lift Supports Depot's high-quality lift struts. No need for special tools, making the process quick and accessible for everyone
- Premium Quality Lift Struts: Lift Supports Depot provides lift supports that are synonymous with quality. Crafted to meet high standards, these struts offer durability and performance, giving you confidence in your purchase
- Compatibility: Trust in the compatibility of these lift supports with a range of OEM numbers, including: 904504BA0B, 90450-4BA0B, 904514BA0B, 90451-4BA0B, 904515HA0A, 90451-5HA0A, PM3890L-R. If you have any questions, please review the OEM numbers on the original support and reach out to us. We can then confirm whether this lift support is the correct replacement or if another is appropriate
Bestseller No. 8
Dasbecan Left & Right Side Rear Tailgate Power Liftgate Struts Electric Lift Support Shock Compatible with Nissan Rogue 2014-2019 Replaces# 905614BA4A 90561-4BA3A 90561-4BA1A
- Compatible with: Nissan Rogue 2014 2015 2016 2017 2018 2019
- OEM: 905614BA4A;90561-4BA4A;90561-4BA3A;905614BA3A;90561-4BA1A;905614BA1A;90561-4BA2A;905614BA2A;905614BA5A;90561-4BA5A
- Product Advantages: 1. Made of high quality materials,Rugged and long-lasting, long service life. 2. Corrosion Resistant Sleeve, not easy to rust and deform. 3. Iron mounting bracket protect the inner coil from damage.
- Installation Method: OEM standard, easy to install, direct replacement,if your Lift Supports can not be used flexibly, our products will be your best choice.
- Warranty: 1 Year Quality Guarantee. If you are not satisfied with the product, please contact us via Amazon Message, and we will reply within 24 hours and help solve the problem.
Bestseller No. 9
ECCPP Lift Supports Rear Liftgate and Glass Window Struts Gas Springs Shocks for Nissan Pathfinder 2005-2013 Compatible with 6110 Strut Set of 4
- FITMENT - Gas struts shocks lift supports for Nissan Pathfinder 2005 2006 2007 2008 2009 2010 2011 2012 2013 Compatible with 6110 SG325023 SG325028 6607 lift support strut
- QUALITY - Rust-resistant Nit-ride corrosion resistant piston rod extends product life, Multi-Lobe Seal make gas springs more tolerant to vibration and extreme temperature, 100% brand new and tested to meet or exceed OEM specifications
- FUNCTION - Use compressed gas, contained in a cylinder and compressed by a piston, to exert a force to support the weight of front hood or rear liftgate tailgate hatchback doors while they are open, no need to hold the door up with your head
- EASY INSTALLATION - Easy to install with simple hand tools in just minutes - no special tools required for installation
- NOTICE - Please check the description and compatibility chart before your purchasing. We provide ONE YEAR WARRANTY for all our lift supports. Please contact us if you have any question
Bestseller No. 10
2Pcs Rear Back liftgate tailgate Hatch trunk Struts Lift Supports Compatible With NISSAN 08-13 ROGUE / 14-15 ROGUE SELECT (Note: Not include Bracket must reuse it) Shock Gas Spring Prop Rod
- Pls check our production description to make sure our lift support fit your vehicle
- Replacement Lift Supports For:Trunk Caps, Camper,Marine,Toolbox & Universal Applications
- Ext Length:20.374[Inch] Comp Length:12.224[Inch]
- NOTICE - We provide THREE YEAR WARRANTY for all our lift supports. Please contact us if you have any question.Designed For Original Equipment Fit And Performance,replaced with these in just a couple of minutes,your vehicle fully opens by itself like it used to do when new
- Gently reduces the opening and closing speed as the lift support reaches the end of the cycle, reducing wear on joints and hinges. Manufactured to automotive O.E. performance and quality specifications. Restores the original opening and closing speeds of your hood, hatch or trunk. No special tools required. Exact replacement, engineered for your application. Rust-resistant piston rod extends product life. Easy lifting, reduced closing effort. Consistent lifting force through 30,000 cycles.
Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
