NTB22-081 – TCM Reprogram – 2023 Nissan Titan/Titan XD

SEOCONTENT-START

Classification: Reference: Date: AT22-011 NTB22-081 September 21, 2022 Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/13 VOLUNTARY SAFETY RECALL CAMPAIGN 2023 TITAN/TITAN XD; TCM REPROGRAM CAMPAIGN ID #: R22A9, R22B1 APPLIED VEHICLES: 2023 Titan/Titan XD (A61) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2023 Titan and Titan XD vehicles to inspect and, if necessary, reprogram the Transmission Control Module (TCM). This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers R22A9 (4WD) and R22B1 (2WD) to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. 2/13 NTB22-081 REPAIR OVERVIEW Confirm the current TCM part number. Reprogram the TCM, if applicable. This bulletin is complete. 3/13 NTB22-081 SERVICE PROCEDURE IMPORTANT: Before starting, make sure:  ASIST on the CONSULT PC has been synchronized (updated) to the current date.  All C-III plus software updates (if any) have been installed.  Connect a battery maintainer or smart charger set to reflash mode or a similar setting. If the vehicle battery voltage drops below 12.0V or rises above 15.5V during reprogramming, the TCM may be damaged.  Turn the hazard warning lamps ON. o Turn OFF all other vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc. If a vehicle electrical load remains ON, the TCM may be damaged.  Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the TCM may be damaged.  Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC or VI during reprogramming, reprogramming may be interrupted and the TCM may be damaged. 1. Connect a battery maintainer/smart charger to the vehicle. 2. Connect the VI to the vehicle. 3. Start C-III plus. 4. Wait for the VI to be recognized.  The serial number will display when the VI is recognized. 4/13 NTB22-081 5. Select Re/programming, Configuration. Figure 1 6. Check the box to confirm the precaution instructions have been read, and then select Next. NOTE: Use the arrows (if needed) to view and read all the precautions. Figure 2 The VI is recognized 5/13 NTB22-081 7. Select Automatic Selection(VIN). Figure 3 8. Allow C-III plus to perform automatic VIN selection. Figure 4 6/13 NTB22-081 9. Confirm the VIN or Chassis # is correct, and then select Confirm. Figure 5 10. Allow the System call to be performed. Figure 6 XXXXXXXXXXXXXXX TITAN 2023MY 7/13 NTB22-081 11. Confirm the VIN is correct for the vehicle, and then select Confirm. Figure 7 12. Select TRANSMISSION. Figure 8 XXXXXXXXXXXXXXXXXX 8/13 NTB22-081 13. Select Reprogramming. Figure 9 14. Find the TCM Part Number and write it on the repair order, and then select Save. NOTE: This is the current Part Number (P/N). Figure 10 XXXXXXXXXXXX XXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX TITAN TCM XXXXXXXXXXXX 9/13 NTB22-081 15. Compare the Part Number you wrote down in step 14 on page 8 to the numbers in the Current TCM Part Number column in Table A below.  If there is a match, proceed to step 16, below, to continue the reprogramming procedure.  If there is not a match, this bulletin does not apply. Proceed to CLAIMS INFORMATION on the last page. Table A MODEL CURRENT TCM PART NUMBER: 31039 – 2023 Titan/Titan XD 2WD 9FW0D 2023 Titan/Titan XD 4WD 9FW1D, 9FW2D Reprogram the TCM 16. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.  If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. Figure 11 TRANSMISSION 10/13 NTB22-081 17. Select Next, and then proceed to step 18 on page 12. NOTE: When the screen in Figure 12 displays, TCM reprogramming is complete. If the screen in Figure 12 does not display (indicating that reprogramming did not complete), refer to the information on the next page. Figure 12 11/13 NTB22-081 TCM Recovery: Do not disconnect the VI or shut down C-III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays, as shown in Figure 13: Figure 13 If reprogramming does not complete and the “X” icon displays, as shown in Figure 14: Figure 14  Check battery voltage (12.0 V – 15.5 V).  Ignition is ON, engine is OFF.  External Bluetooth® devices are OFF.  All electrical loads are OFF.  Select retry and follow the on screen instructions.  “Retry” may not go through on first attempt and can be selected more than once.  Check battery voltage (12.0 V – 15.5 V).  CONSULT A/C adapter is plugged in.  Ignition is ON, engine is OFF.  Transmission is in Park.  All C-III plus / VI cables are securely connected.  All C-III plus updates are installed.  Select Home, and restart the reprogram procedure from the beginning. XXXXXX XXXXXX XXXXX XXXXXXXXX XXX XXXXXX XXXXXX XXXXX XXXXXXXXX XXX 12/13 NTB22-081 18. Follow the on-screen instructions to Erase All DTCs.  When the entire reprogramming process is complete, the screen in Figure 15 will display. 19. Verify the before and after part numbers are different. 20. Print a copy of this screen (Figure 15) and attach it to the repair order for warranty documentation. 21. Select Confirm. Figure 15 31039 – _ _ _ _ _ 31039 – _ _ _ _ _ TRANSMISSION 13/13 NTB22-081 CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT R22A9 (4WD) Check Software and Reprogram Transmission Control Module (TCM) R22A90 0.6 Check Software, Reprogram Not Needed R22A91 0.3 R22B1 (2WD) Check Software and Reprogram Transmission Control Module (TCM) R22B10 0.6 Check Software, Reprogram Not Needed R22B11 0.3 AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION September 21, 2022 NTB22-081 Original bulletin published

**************************************************************************************************************

SEOCONTENT-END