R22B8, R22C1, PC923, PC925 – In Vehicle Infotainment (IVI) System Reprogram – 2022 Titan, Titan XD, Frontier, & 2021-2022 Rogue

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CAMPAIGN BULLETIN In Vehicle Infotainment (IVI) System Reprogram Voluntary Recall Campaign Reference: R22B8, R22C1, PC923, PC925 Date: October 14, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | Original Document IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is issuing a Voluntary Safety Recall Campaign to reprogram the In Vehicle Infotainment (IVI) System software on certain 2022 Frontier, Titan/Titan XD, and 2021-2022 Rogue vehicles identified in Service Comm and DBS National Service History. Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. This condition may not comply with FMVSS 111 s.5.5 Rear Visibility. The vehicles covered in this campaign were produced before Nissan implemented an update to the In Vehicle Infotainment (IVI) System software. The Nissan dealer will reprogram the In Vehicle Infotainment (IVI) System with updated software. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history – Open Campaign I.D. R22B8, R22C1, PC923 or PC925 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied. 3. If a retailed vehicle affected by one of these Campaign ID’s visits the dealer for service, the dealer should inform the customer about the recall and communicate that the software update is available. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect MY2021-2022 Rogue (T33) 20,753 18 October 14, 2022 YES MY2022 Frontier (D41) 5 NA MY2022 Titan/Titan XD (A61) 4,979 352 CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | Original Document ***** Release Schedule ***** Parts The remedy involves reprogramming by ASIST downloader tool and USB. No parts are required. Special Tools • CONSULT III+ • USB NI-52727-1 Repair • NTB22-089 for R22B8 & PC923 • NTB22-090 for R22C1 & PC925 Owner Notification Nissan will notify the owners of potentially affected vehicles in November 2022. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the recall? A. Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. Q. What is the possible effect of the condition? A. Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | Original Document Q. What will be the corrective action for this voluntary recall campaign? A. The Nissan dealer will reprogram the In Vehicle Infotainment (IVI) System with updated software. Q. How long will the corrective action take? A. This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending notifications to affected owners in November 2022, via U.S. Mail. Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible. Q. Is there anything owners can do to mitigate this condition? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. If parts replacement is necessary rental is available, upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018. CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | Original Document Q. Are parts readily available? A. The remedy involves reprogramming the In Vehicle Infotainment (IVI) System with updated software. No parts are required. Q. Is there any charge for this service? A. No. The remedy will be performed for the customer free of charge. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain specific model year 2021-2022 Nissan Rogue vehicles manufactured in Kyushu between October 18, 2021 to April 21, 2022 and manufactured in Smyrna between November 22, 2021 to May 26, 2022. Certain specific model year 2022 Nissan Titan/Titan XD vehicles manufactured between December 18, 2021 to May 19, 2022. Certain specific model year 2022 Nissan Frontier vehicles manufactured between February 28, 2022 to March 17, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose October 14, 2022 Voluntary Safety Recall Campaign New Campaign Announcement

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~ NISSAN “–…/ October 13, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed Non-Compliance Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. NONCOMPLIANCE INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Canton plant Nissan North America, Inc., Smyrna plant Nissan Shatai Kyushu Co., Ltd 2. Vehicles Potentially Involved: The production period of affected vehicles involved is shown in the table below. Model Dates of Manufacture MY 2022 Nissan Titan / Titan XD December 17, 2021 to July 12, 2022 MY 2022 Nissan Frontier March 10, 2022 to May 16, 2022 MY 2021-2022 Nissan Rogue (Kyushu) September 24, 2021 to May 17, 2022 MY 2021-2022 Nissan Rogue (Smyrna) October 16, 2020 to May 31, 2022 The issue (as described in Section 5 below) is specific to Nissan Titan / Titan XD, Frontier, and Rogue vehicles listed above, equipped with the (Bosch) In-Vehicle Infotainment (IVI) systems and specific software versions. This issue is present on these vehicles due to the unique combination of software logic and vehicle architecture complexity. No other Nissan or INFINITI vehicles are affected by this issue. The name, description and part number of the subject component is below: A~~licable Model Part Name Part Number Titan CONTROL ASSY – AV 25915 9FY1D Titan CONTROL ASSY-AV 2591A 9FY1D Frontier CONTROL ASSY – AV 25915 9BU0E Frontier CONTROL ASSY-AV 25915 9BU1E Rogue CONTROL ASSY – AV 25915 6RR0E Rogue CONTROL ASSY – AV 25915 6RF0E Rogue CONTROL ASSY-AV 2591A 6RR1A Rogue CONTROL ASSY – AV 2591A 6RF1A The name and address of the IVI software supplier is: Robert Bosch GmbH (Bosch) Robert-Bosch-Stralse 200 31139 Hildesheim, Germany Software version 5319 5319 4618 4618 4617 4617 4617 4617 Roland Schielke +49 5121 49-5547 [email protected] 3. Total Number of Vehicles Potentially Involved: Approximately 27,344 vehicles may be affected as shown in the table below: Model Vear l Model Number of Vehicles MY 2022 Nissan Titan / Titan XD 5,450 MY 2022 Nissan Frontier 5 MY 2021-2022 Nissan Rogue 21,889 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 100% 5. Description of the Noncompliance: Due to an internal parameter setting error, the IVI hardware becomes unstable if the vehicle is restarted within two (2) minutes of IGN OFF or if the battery terminal is removed within two (2) minutes after IGN OFF. Under these circumstances on vehicle restart, the IVI unit will continuously reboot. This reboot condition can cause the rearview image to not be available or deactivate while the vehicle is in reverse, which does not meet the requirements of 55.5 of Federal Motor Vehicle Safety Standard (FMVSS) No. 111; Rear Visibility. The potential for loss of rearview image during a backing event may lead to the increased risk of a crash or injury to a person behind the vehicle. 6. Basis for Determination of the Existence of a Noncompliance: March 2022 – Nissan received a customer complaint regarding an issue with a Model Year 2022 Titan. The complaint alleged the In-Vehicle Infotainment (IVI) unit continually rebooted itself. Nissan inspected the subject Titan. Nissan subsequently reached out to the IVI supplier (Bosch) to study the affected part and continued to monitor the market for similar incidents. April 2022 through May 2022 – Nissan and Bosch investigated the issue, including Nissan’s collection of additional potential field incident parts. Five (5) total parts were collected and sent to the supplier for analysis. Bosch determined a power loss during a two (2) minute risk window would trigger the “check-sum” function within the IVI that results in the continuous reboot condition. June 2022 through August 2022 – The investigation pointed to a potential issue with the OSD4 to OSD5 equipment update by Bosch- Malaysia in March of 2021. Bosch determined the new check sum type under the Open Source Distribution is not compatible with Nissan IVI products. In parallel, Nissan investigated whether this issue affected other Nissan models that contained the same IVI unit. September 2022 – Nissan completed its safety assessment and concluded that the subject condition may cause the backup camera to become inoperable if the IVI unit enters a reboot process. October 6, 2022 – Based on the foregoing, Nissan made a noncompliance determination. Nissan is not aware of any accident or injuries related to the subject condition. 7. Description of Corrective Action: Nissan will notify all owners of affected vehicles by November 18, 2022. Dealers will be notified on October 14, 2022. Dealers will reprogram the IVI unit with updated software via USB. Customers will also have the option to receive an Over-the-Air (OTA) update for OTAcapable vehicles, which will be available in November 2022. There will be no charge for the update. In the event the incident condition has occurred, dealers are instructed to replace the IVI unit. All repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.

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Detach this Card and Keep it in Your Vehicle NISSAN encourages you to check regularly for any open campaigns on your vehicle. If you have moved or no longer own this vehicle, please check the appropriate box. 1)  Name or address has changed 2)  Never owned this vehicle I no longer own this vehicle. It was: 3)  Sold 4)  Destroyed 5)  Stolen VEHICLE IDENTIFICATION NUMBER RECALL REPAIRS ARE FREE. RETURN THIS POSTAGE PAID CARD TO NISSAN IF ANY INFORMATION (NAME OR ADDRESS) HAS CHANGED. DETACH CARD AT PERFORATIONS. (print your updated name and address below) If you have any questions regarding the data NISSAN may collect or disclose about you, please visit our Privacy Policy at https://www.nissanusa.com/privacy.html OSD5 1358 19999999 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 OWNER NOTIFICATION NHTSA RECALL 22V-772 NOTIFICACIÓN PROPRIETARIO Dear Nissan Titan Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that certain 2014 Model Year Nissan Titan vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility”. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. This condition may not comply with FMVSS 111. The potential for loss of rearview image during a backing event may lead to the increased risk of a crash or injury to a person behind the vehicle. What Nissan Will Do Qué Hará Nissan Your Nissan dealer will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly. This service, which is conducted at no charge to you for parts and labor, could take up to one and a half (1.5) hours to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Qué Debes Hacer Please contact your local Nissan dealer in order to arrange an appointment to complete the software update free of charge. Por favor, póngase en contacto con su concesionario Nissan para concertar una cita para reparar su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu cita. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC923. Para obtener más información sobre el retiro, visite https://nna.secure.force.com/recall?camp=PC923. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar. 22V-772 PC923 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 OPEN RECALL INFORMATION FOR YOUR 2014 NISSAN TITAN IS AVAILABLE BY SCANNING THE CODE BELOW AND ENTERING YOUR VIN: IMPORTANT SAFETY RECALL INFORMATION BUSINESS REPLY MAIL See VIN Inside PLEASE DELIVER TO REGISTERED OWNER 22V-772 PC923 OSD5 261358 19999999 P1 T1 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 Detach this Card and Keep it in Your Vehicle NISSAN encourages you to check regularly for any open campaigns on your vehicle. If you have moved or no longer own this vehicle, please check the appropriate box. 1)  Name or address has changed 2)  Never owned this vehicle I no longer own this vehicle. It was: 3)  Sold 4)  Destroyed 5)  Stolen VEHICLE IDENTIFICATION NUMBER RECALL REPAIRS ARE FREE. RETURN THIS POSTAGE PAID CARD TO NISSAN IF ANY INFORMATION (NAME OR ADDRESS) HAS CHANGED. DETACH CARD AT PERFORATIONS. (print your updated name and address below) If you have any questions regarding the data NISSAN may collect or disclose about you, please visit our Privacy Policy at https://www.nissanusa.com/privacy.html OSD5 1358 19999999 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 OWNER NOTIFICATION NHTSA RECALL 22V-772 NOTIFICACIÓN PROPRIETARIO Dear Nissan Rogue Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that certain 2014 Model Year Nissan Rogue vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility”. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. This condition may not comply with FMVSS 111. The potential for loss of rearview image during a backing event may lead to the increased risk of a crash or injury to a person behind the vehicle. What Nissan Will Do Qué Hará Nissan Nissan will reprogram the AV Control Unit with updated software via an over-the-air update to correct this condition. This reprogram will be performed free of charge. After accepting the notification message on the touchscreen, the software update will install in the background. For awareness, this software update should take less than one (1) hour to complete. However, it may take longer based on the strength of your local cellular signal. What You Should Do Qué Debes Hacer For your Rogue vehicle with over-the-air (OTA) update capability, follow the in-vehicle messaging to accept the OTA update as soon as you receive the notification. You can also contact your local Nissan dealer in order to arrange an appointment to complete the software update free of charge. Para su vehículo Rogue con capacidad de actualización inalámbrica (OTA), siga los mensajes del vehículo para aceptar la actualización OTA tan pronto como reciba la notificación. Póngase en contacto con su concesionario Nissan para concertar una cita para reparar su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu cita. For more information about the recall, please scan the QR code or visit https://nna.secure.force.com/recall?camp=PC923. Para obtener más información sobre el retiro, por favor escanee el código QR o visite https://nna.secure.force.com/recall?camp=PC923. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar. 22V-772 PC925 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 OPEN RECALL INFORMATION FOR YOUR 2014 NISSAN ROGUE IS AVAILABLE BY SCANNING THE CODE BELOW AND ENTERING YOUR VIN: IMPORTANT SAFETY RECALL INFORMATION BUSINESS REPLY MAIL See VIN Inside PLEASE DELIVER TO REGISTERED OWNER 22V-772 PC925 OSD5 261358 19999999 P1 T1 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 Detach this Card and Keep it in Your Vehicle NISSAN encourages you to check regularly for any open campaigns on your vehicle. If you have moved or no longer own this vehicle, please check the appropriate box. 1)  Name or address has changed 2)  Never owned this vehicle I no longer own this vehicle. It was: 3)  Sold 4)  Destroyed 5)  Stolen VEHICLE IDENTIFICATION NUMBER RECALL REPAIRS ARE FREE. RETURN THIS POSTAGE PAID CARD TO NISSAN IF ANY INFORMATION (NAME OR ADDRESS) HAS CHANGED. DETACH CARD AT PERFORATIONS. (print your updated name and address below) If you have any questions regarding the data NISSAN may collect or disclose about you, please visit our Privacy Policy at https://www.nissanusa.com/privacy.html OSD5 1358 19999999 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 OWNER NOTIFICATION NHTSA RECALL 22V-772 NOTIFICACIÓN PROPRIETARIO Dear Nissan Rogue Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that certain 2014 Model Year Nissan Rogue vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility”. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. This condition may not comply with FMVSS 111. The potential for loss of rearview image during a backing event may lead to the increased risk of a crash or injury to a person behind the vehicle. What Nissan Will Do Qué Hará Nissan Your Nissan dealer will inspect the lot code on the torque sensor and, if necessary will replace the steering column assembly. This service, which is conducted at no charge to you for parts and labor, could take up to one and a half (1.5) hours to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Qué Debes Hacer Please contact your local Nissan dealer in order to arrange an appointment to complete the software update free of charge. Por favor, póngase en contacto con su concesionario Nissan para concertar una cita para reparar su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu cita. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC923. Para obtener más información sobre el retiro, visite https://nna.secure.force.com/recall?camp=PC923. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar. 22V-772 R22B8 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 OPEN RECALL INFORMATION FOR YOUR 2014 NISSAN ROGUE IS AVAILABLE BY SCANNING THE CODE BELOW AND ENTERING YOUR VIN: IMPORTANT SAFETY RECALL INFORMATION BUSINESS REPLY MAIL See VIN Inside PLEASE DELIVER TO REGISTERED OWNER 22V-772 R22B8 OSD5 261358 19999999 P1 T1 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 Detach this Card and Keep it in Your Vehicle NISSAN encourages you to check regularly for any open campaigns on your vehicle. If you have moved or no longer own this vehicle, please check the appropriate box. 1)  Name or address has changed 2)  Never owned this vehicle I no longer own this vehicle. It was: 3)  Sold 4)  Destroyed 5)  Stolen VEHICLE IDENTIFICATION NUMBER RECALL REPAIRS ARE FREE. RETURN THIS POSTAGE PAID CARD TO NISSAN IF ANY INFORMATION (NAME OR ADDRESS) HAS CHANGED. DETACH CARD AT PERFORATIONS. (print your updated name and address below) If you have any questions regarding the data NISSAN may collect or disclose about you, please visit our Privacy Policy at https://www.nissanusa.com/privacy.html OSD5 1358 19999999 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 OWNER NOTIFICATION NHTSA RECALL 22V-772 NOTIFICACIÓN PROPRIETARIO Dear Nissan Rogue Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that certain 2014 Model Year Nissan Rogue vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility”. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. This condition may not comply with FMVSS 111. The potential for loss of rearview image during a backing event may lead to the increased risk of a crash or injury to a person behind the vehicle. What Nissan Will Do Qué Hará Nissan Nissan will reprogram the AV Control Unit with updated software via an over-the-air update to correct this condition. This reprogram will be performed free of charge. After accepting the notification message on the touchscreen, the software update will install in the background. For awareness, this software update should take less than one (1) hour to complete. However, it may take longer based on the strength of your local cellular signal. What You Should Do Qué Debes Hacer For your Rogue vehicle with over-the-air (OTA) update capability, follow the in-vehicle messaging to accept the OTA update as soon as you receive the notification. You can also contact your local Nissan dealer in order to arrange an appointment to complete the software update free of charge. Para su vehículo Rogue con capacidad de actualización inalámbrica (OTA), siga los mensajes del vehículo para aceptar la actualización OTA tan pronto como reciba la notificación. Póngase en contacto con su concesionario Nissan para concertar una cita para reparar su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu cita. For more information about the recall, please scan the QR code or visit https://nna.secure.force.com/recall?camp=PC923. Para obtener más información sobre el retiro, por favor escanee el código QR o visite https://nna.secure.force.com/recall?camp=PC923. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar. 22V-772 R22C1 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344 OPEN RECALL INFORMATION FOR YOUR 2014 NISSAN ROGUE IS AVAILABLE BY SCANNING THE CODE BELOW AND ENTERING YOUR VIN: IMPORTANT SAFETY RECALL INFORMATION BUSINESS REPLY MAIL See VIN Inside PLEASE DELIVER TO REGISTERED OWNER 22V-772 R22C1 OSD5 261358 19999999 P1 T1 John A. Sample One American Eagle Plaza Earth City, MO 63045-1344

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CAMPAIGN BULLETIN In Vehicle Infotainment (IVI) System Reprogram Voluntary Recall Campaign Reference: R22B8, R22C1, PC923, PC925 Date: December 9, 2022 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | REVISION 1 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is issuing a Voluntary Safety Recall Campaign to reprogram the In Vehicle Infotainment (IVI) System software on certain 2022 Frontier, Titan/Titan XD, and 2021-2022 Rogue vehicles identified in Service Comm and DBS National Service History. Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. This condition may not comply with FMVSS 111 s.5.5 Rear Visibility. The vehicles covered in this campaign were produced before Nissan implemented an update to the In Vehicle Infotainment (IVI) System software. The Nissan dealer will reprogram the In Vehicle Infotainment (IVI) System with updated software. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history – Open Campaign I.D. R22B8, R22C1, PC923 or PC925 Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect MY2021-2022 Rogue (T33) 20,753 18 October 14, 2022 YES MY2022 Frontier (D41) 5 NA MY2022 Titan/Titan XD (A61) 4,979 352 REVISED December 9, 2022 Please discard earlier versions of this bulletin. The announcement from October 14, 2022 has been revised to include the following: • Over-The-Air (OTA) programming is now available for 2021-2022 Rogue SL, SV and Platinum vehicles to reprogram the In Vehicle Infotainment (IVI) system with updated software.  Use NTB22-090 to remedy R22C1 and PC925 with OTA programming. CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | REVISION 1 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied. 3. If a retailed vehicle affected by one of these Campaign ID’s visits the dealer for service, the dealer should inform the customer about the recall and communicate that the software update is available. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle. ***** Release Schedule ***** Parts Over-The-Air (OTA) programming is now available for 2021-2022 Rogue SL, SV and Platinum vehicles to reprogram the In Vehicle Infotainment system with updated software. The remedy involves reprogramming by Over-The-Air (OTA) or by ASIST downloader tool and USB, depending on Model/Grade vehicle capability. No parts are required. PNC(s)  R22C1 – OTA  PC925 – OTA  R22B8 – USB  PC923 – USB Special Tools • CONSULT III+ • USB NI-52727-1 Repair • NTB22-089 for R22B8 & PC923 (USB) • NTB22-090 for R22C1 & PC925 (OTA) Owner Notification Nissan will notify the owners of potentially affected vehicles in November 2022. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | REVISION 1 Frequently Asked Questions (FAQ): Q. Is this a recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the recall? A. Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) system will continuously reboot causing the backup camera display to become inoperable. Q. What is the possible effect of the condition? A. Under certain circumstances on vehicle restart, the In Vehicle Infotainment (IVI) System will continuously reboot causing the backup camera display to become inoperable. Q. What will be the corrective action for this voluntary recall campaign? A. The Nissan dealer will reprogram the In Vehicle Infotainment (IVI) system with updated software. The dealer will reprogram by Over-The-Air (OTA) or by ASIST downloader tool and USB, depending on Model/Grade vehicle capability. Over-The-Air (OTA) programming is now available for 2021-2022 Rogue SL, SV and Platinum. Q. How long will the corrective action take? A. This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending notifications to affected owners in November 2022, via U.S. Mail. CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | REVISION 1 Q. Is my vehicle safe to drive? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible. Q. Is there anything owners can do to mitigate this condition? A. If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible. Over-The-Air (OTA) programming is now available for 2021-2022 Rogue SL, SV and Platinum. For your Rogue vehicle with Over-The-Air (OTA) update capability, follow the in-vehicle messaging to accept the OTA update as soon as you receive the notification. You can also contact your local Nissan dealer in order to arrange an appointment to complete the software update free of charge. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. If parts replacement is necessary rental is available, upon customer request, while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $156 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement including policy modifications outlined in WBP20-018. Q. Are parts readily available? A. The remedy involves reprogramming by Over-The-Air (OTA) or by ASIST downloader tool and USB, depending on Model/Grade vehicle capability. No parts are required. Q. Is there any charge for this service? A. No. The remedy will be performed for the customer free of charge. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | REVISION 1 Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What should owners expect when completing the Over-The-Air (OTA) In Vehicle Infotainment (IVI) system software update themselves? A. Over-The-Air (OTA) programming is now available for 2021-2022 Rogue SL, SV and Platinum vehicles to reprogram the In Vehicle Infotainment (IVI) system with updated software. Follow these steps as a guide: 1. From a cold engine start up, a “software update is available” pop-up screen will appear (shown below). Select “Yes” on the screen. 2. Select “Yes” and the Over-The-Air (OTA) download will complete using screen prompts. Q. Is there any charge for this service? A. No. The remedy will be performed for the customer free of charge. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. CAMPAIGN ID: R22B8/R22C1/PC923/PC925 | REVISION 1 Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain specific model year 2021-2022 Nissan Rogue vehicles manufactured in Kyushu between October 18, 2021 to April 21, 2022 and manufactured in Smyrna between November 22, 2021 to May 26, 2022. Certain specific model year 2022 Nissan Titan/Titan XD vehicles manufactured between December 18, 2021 to May 19, 2022. Certain specific model year 2022 Nissan Frontier vehicles manufactured between February 28, 2022 to March 17, 2022. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose October 14, 2022 Voluntary Safety Recall Campaign New Campaign Announcement December 9, 2022 REVISION 1 OTA programming available

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-772 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : AUG 03, 2023 NHTSA Recall No. : 22V-772 Manufacturer Recall No. : R22B8 R22C1 PC923/25 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 27,388 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Nissan Titan / Titan XD Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : The issue is specific to Nissan Titan / Titan XD, Frontier, and Rogue vehicles listed above, equipped with the (Bosch) In-Vehicle Infotainment (IVI) systems and specific software versions. This issue is present on these vehicles due to the unique combination of software logic and vehicle architecture complexity. No other Nissan or INFINITI vehicles are affected by this issue. Production Dates : DEC 17, 2021 – JUL 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Nissan Frontier Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : The issue is specific to Nissan Titan / Titan XD, Frontier, and Rogue vehicles listed above, equipped with the (Bosch) In-Vehicle Infotainment (IVI) systems and specific software versions. This issue is present on these vehicles due to the unique combination of software logic and vehicle architecture complexity. No other Nissan or INFINITI vehicles are affected by this issue. Production Dates : MAR 10, 2022 – MAY 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-772 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Nissan Rogue Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : The issue is specific to Nissan Titan / Titan XD, Frontier, and Rogue vehicles listed above, equipped with the (Bosch) In-Vehicle Infotainment (IVI) systems and specific software versions. This issue is present on these vehicles due to the unique combination of software logic and vehicle architecture complexity. No other Nissan or INFINITI vehicles are affected by this issue. Production Dates : OCT 16, 2020 – MAY 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Due to an internal parameter setting error, the IVI hardware becomes unstable if the vehicle is restarted within two (2) minutes of IGN OFF or if the battery terminal is removed within two (2) minutes after IGN OFF. Under these circumstances on vehicle restart, the IVI unit will continuously reboot. FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR Description of the Safety Risk : This reboot condition can cause the rearview image to not be available or deactivate while the vehicle is in reverse, which does not meet the requirements of S5.5 of Federal Motor Vehicle Safety Standard (FMVSS) No. 111; Rear Visibility. The potential for loss of rearview image during a backing event may lead to the increased risk of a crash or injury to a person behind the vehicle. Description of the Cause : NR Identification of Any Warning that can Occur : The customer does not have warning prior to the incident occuring. Involved Components : Component Name 1 : CONTROL ASSY – AV Component Description : IVI System – Titan Component Part Number : 25915 9FY1D Part 573 Safety Recall Report 22V-772 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : CONTROL ASSY – AV Component Description : IVI System – Titan Component Part Number : 2591A 9FY1D Component Name 3 : CONTROL ASSY – AV Component Description : IVI System – Frontier Component Part Number : 25915 9BU0E Component Name 4 : CONTROL ASSY – AV Component Description : IVI System – Frontier Component Part Number : 25915 9BU1E Component Name 5 : CONTROL ASSY – AV Component Description : IVI System – Rogue Component Part Number : 25915 6RR0E Component Name 6 : CONTROL ASSY – AV Component Description : IVI System – Rogue Component Part Number : 25915 6RF0E Component Name 7 : CONTROL ASSY – AV Component Description : IVI System – Rogue Component Part Number : 2591A 6RR1A Component Name 8 : CONTROL ASSY – AV Component Description : IVI System – Rogue Component Part Number : 2591A 6RF1A Part 573 Safety Recall Report 22V-772 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Robert Bosch GmbH (Bosch) Address : Robert-Bosch-Straße 200 31139 Hildesheim Foreign States Country : Germany Chronology : March 2022 – Nissan received a customer complaint regarding an issue with a Model Year 2022 Titan. The complaint alleged the In-Vehicle Infotainment (IVI) unit continually rebooted itself. Nissan inspected the subject Titan. Nissan subsequently reached out to the IVI supplier (Bosch) to study the affected part and continued to monitor the market for similar incidents. April 2022 through May 2022 – Nissan and Bosch investigated the issue, including Nissan’s collection of additional potential field incident parts. Five (5) total parts were collected and sent to the supplier for analysis. Bosch determined a power loss during a two (2) minute risk window would trigger the “check-sum” function within the IVI that results in the continuous reboot condition. June 2022 through August 2022 – The investigation pointed to a potential issue with the OSD4 to OSD5 equipment update by Bosch- Malaysia in March of 2021. Bosch determined the new check sum type under the Open Source Distribution is not compatible with Nissan IVI products. In parallel, Nissan investigated whether this issue affected other Nissan models that contained the same IVI unit. September 2022 – Nissan completed its safety assessment and concluded that the subject condition may cause the backup camera to become inoperable if the IVI unit enters a reboot process. October 6, 2022 – Based on the foregoing, Nissan made a noncompliance determination. Nissan is not aware of any accident or injuries related to the subject condition. Part 573 Safety Recall Report 22V-772 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Dealers will reprogram the IVI unit with updated software via USB. Customers will also have the option to receive an Over-the-Air (OTA) update for OTA-capable vehicles, which will be available in November 2022. There will be no charge for the update. In the event the incident condition has occurred, dealers are instructed to replace the IVI unit. All repairs will be performed free of charge for parts and labor. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles because they are still under warranty. How Remedy Component Differs from Recalled Component : Remedied software has the corrected parameter settings. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Nissan will notify all owners of affected vehicles by November 18, 2022. Dealers will be notified on October 14, 2022. Planned Dealer Notification Date : OCT 14, 2022 – NR Planned Owner Notification Date : NOV 18, 2022 – NR * NR – Not Reported

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