November 23, 2022 NHTSA CAMPAIGN NUMBER: 22V875000
Corroded Harness Connector May Start Fire
A corroded dash side harness connector increases the risk of a fire.
NHTSA Campaign Number: 22V875000
Manufacturer Nissan
North America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 125,215
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Remedy
Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s number for this recall is PC934.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Nissan has a Recall
Dash Side Harness
Voluntary Safety Recall Campaign
Reference: PC934
Date: June 30, 2023
REVISED June 30, 2023
Please discard earlier versions of this bulletin.
| Affected Models/Years: | Affected Population: | Dealer Inventory: | SERVICE COMM Activation date: | Stop Sale In Effect |
| MY2017 Rogue (T32) | 125,215 | NA | November 29, 2022 |
YES |
***** Campaign Summary *****
Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2017 Nissan Rogue vehicles in the USA to address a potential for dash side harness connector corrosion.
In affected vehicles there is a potential for water to leak and enter the connector. If this occurs, the dash side harness connector may corrode. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury.
If the customer observes driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light illuminated, battery discharge, or if the customer detects any burning odor or smoke, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance (1-800-647-7261 option 1) to have the vehicle towed to an authorized Nissan service department as soon as possible.
***** IMPORTANT *****
If there is a delay between when the vehicle arrives at the dealer and the repair, park the vehicle outside away from any structures and other vehicles, retrieve any diagnostic trouble codes and attach the print out to the repair order for this vehicle, then DISCONNECT the 12-volt battery until the vehicle can be repaired.
Dealers will be able to identify the potentially affected vehicles in Service Comm and DBS National Service History on November 29, 2022. Owners of all potentially affected vehicles will be notified beginning in January 2023. The dealer will inspect the driver’s side dash harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion.
***** Release Schedule *****
| Parts | The parts restriction will be removed and dealers can order parts, via normal ordering process beginning July 7, 2023
*Order this item through the Nissan **One tube of grease will repair up to 10 vehicles. NOTE: Parts replaced under this campaign activity may be collected. It is important for dealers to return parts applicable specifically to the VIN and repair order identified. | |||||||||
| Repair |
| |||||||||
| Owner Notification | Nissan will begin mailing owners of all potentially affected vehicles beginning in
January 2023 instructing them to bring their vehicle to an authorized Nissan |
Frequently Asked Questions (FAQ):
Is this a safety recall?
Yes.
Is this a Stop Sale?
Yes.
What is the reason for the voluntary safety recall?
In affected vehicles there is a potential for water to leak and enter the connector. If this occurs, the dash side harness connector may corrode.
What is the possible effect of the condition?
If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing the driver’s power seat or power window to become inoperative, All-Wheel Drive (AWD) warning light illumination, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire.
What will be the corrective action for this voluntary safety recall campaign?
Owners of all potentially affected vehicles will be notified beginning in January 2023. The dealer will inspect the driver’s side dash harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion.
How long will the corrective action take?
This service, which is conducted at no charge to you for parts and labor, could take up to three (3) hours to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
When will vehicle owners be notified?
Nissan will begin sending notification letters to owners of affected vehicles in January 2023, via U.S. Mail, instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.
Are parts readily available?
Yes. Parts are on restriction and can be ordered via DBS.
Can the customer identify this issue?
In some instances, the customer may experience one or more of the following conditions:
- Driver’s power window or inoperative
- Driver’s power seat inoperative
- All-Wheel Drive (AWD) warning light illuminated
- Battery discharge
- A burning odor
- Smoke under the driver side dash
If any of these conditions are experienced, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance (1-800-647-7261 option 1) to have the vehicle towed to an authorized Nissan dealer as soon as possible.
Can affected customers continue to drive their vehicle?
If the customer observes driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light illuminated, battery discharge, or if the customer detects any burning odor or smoke, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance to have the vehicle towed to an authorized Nissan dealer as soon as possible.
Is there any charge for this service?
No. The remedy will be performed for the customer free of charge for parts and labor.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request while parts are on order.
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 502 | Rental Expense | $1560 (Max) |
| Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. | ||
Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance?
Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing one or more of the applicable conditions:
| EXPENSE CODE | DESCRIPTION | AMOUNT |
| 501 | Towing | $200 (Max) |
| Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. | ||
Will I have to take my vehicle back to the selling dealer to have the service performed?
No, any authorized Nissan dealer is able to perform the recall campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
What model year vehicles are involved?
Certain Model Year 2017 Nissan Rogue vehicles manufactured at the Smyrna plant from July 26, 2016 to September 27, 2017.
Are you experiencing this condition on any other Nissan (or INFINITI) models?
No.
Percentage of Vehicles Estimated to Actually Contain the Defect:
Approximately 0.01%. 1% is used here because submission within NHTSA’s safety portal will not allow a value less than 1%.
Description of the Defect:
In affected vehicles, a suspected vehicle water leak can cause water intrusion into the dash side harness connector. If this occurs, the dash side harness connector may corrode and possibly cause issues such as driver’s power window or power seat inoperative, AWD warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, a fire could potentially occur, increasing the risk of injury.
Chronology of Principal Events:
January 13, 2022 – After discussions with Transport Canada and out of an abundance of caution, Nissan initiated Recall 22V-024 to address potential corrosion of the dash side harness connector in Canada and the U.S. This recall was specific to MY 2014-2016 Rogue vehicles due to the potential for water and salt collecting in the driver’s foot fell, wicking up the harness tape into the connector and leading to corrosion. The recall was limited to MY 2014-2016 vehicles only as the production countermeasure that removed the tape from the dash side harness was implemented at start of production for MY2017 Rogue vehicles.
January 20, 2022 – Nissan received a report from Transport Canada for corrosion detected in the dash side harness connector on a MY2017 Rogue vehicle.
Transport Canada requested Nissan to investigate further.
February 2022 through August 2022 – Nissan worked closely with Transport Canada to conduct a thorough investigation of MY2017 vehicles. Nissan initiated a vehicle audit activity in both U.S. and Canadian markets in order to identify and further study the cause of corrosion of the dash side harness connector specific to MY2017 Rogue vehicles. Nissan initially targeted dealer appointments to inspect the dash side harness and connector, and then expanded to include random dealer audits and vehicles being sold at auction. During this time, Nissan provided ongoing feedback to Transport Canada.
September 2022 – Nissan concluded its in-use vehicle inspection activity in the US and Canada and provided the results of their survey to Transport Canada.
During this audit activity, Nissan had confirmed four (4) incidents of corrosion found on MY2017 Rogue dash side harness connector; two (2) US Market and two (2) Canadian Market vehicles.
October 2022 – Nissan provided additional information to support Nissan’s safety assessment of the condition. Further warranty analysis showed certain MY2017 Rogue vehicles produced at the Smyrna, TN plant exhibited potential water intrusion in the vehicle which could potentially lead to the corrosion of the dash side harness connector.
November 16, 2022 – Based on the warranty analysis and discussions with Transport Canada, and out of an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall in Canada and the U.S. for potentially affected vehicles.
Nissan had received a total of nine (9) complaints of corroded dash side harness connector in the subject vehicles; however, there are no reports of injuries in the U.S. related to the subject condition.
Description of Corrective Action:
Dealers will be notified beginning November 29, 2022. Owners of all potentially affected vehicles will be notified beginning in January 2023. The dealer will inspect the dash side harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion.
Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are no longer under warranty.
Voluntary Safety Recall Campaign 2017 Nissan Rogue; Wire Harness Connector Corrosion
Voluntary Safety Recall Campaign 2017 Nissan Rogue; Wire Harness Connector Corrosion
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| NISSAN | ROGUE | 2017 |
11 Associated Documents
Defect Notice 573 Report
RCLRPT-22V875-2161.PDF 215.451KB
Recall Acknowledgement
RCAK-22V875-5541.pdf 645.712KB
Nissan – Defect Information Report – November 2022
RMISC-22V875-5305.pdf 944.277KB
Recall 573 Report – December 1, 2022
RCLRPT-22V875-5200.PDF 215.528KB
Nissan – Defect Information Report – December 2022
RMISC-22V875-3712.pdf 981.043KB
Nissan – Dealer Announcement – November 2022
RCMN-22V875-7740.pdf 170.881KB
Remedy Instructions and TSB
RCRIT-22V875-7473.pdf 613.902KB
Remedy Instructions and TSB
RCRIT-22V875-5004.pdf 3627.18KB
Nissan – Campaign Bulletin – January 2023
RCMN-22V875-2182.pdf 175.694KB
Owner Notification Letter(Part 577)
RCONL-22V875-1095.pdf 159.55KB
Nissan – PC934 Dealer Announcement – June 2023
RCMN-22V875-4265.pdf 179.749KB
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SEOCONTENT-START
.r’\__ NISSAN “-…/ November 23, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Will Swindell Manager, Technical Compliance Encl. DEFECT INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Smyrna Plant 2. Vehicles Potentially Involved: Certain Model Year 2017 Nissan Rogue vehicles as shown in the table below: Model Dates of Manufacture Plant MY 2077 Nissan Rogue July 26, 2076 to September 27, 2017 Smyrna Based on production records, this issue is unique to the model and dates of manufacture at the Smyrna plant listed above. Nissan Rogue vehicles manufactured after this date are unaffected because a dash side harness connector change was made at the start of production for MY2018. No other Nissan or INFINITI vehicles are affected. The name, description and part number of the subject components are below: Part Name Part Descri~tion Part Number HARNESS-BODY Dash Side Harness 24017-6MA0A HARNESS-BODY Dash Side Harness 24017-6MA0B HARNESS-BODY Dash Side Harness 24017-6MA1A HARNESS-BODY Dash Side Harness 24017-6MA1B HARNESS-BODY Dash Side Harness 24017-6MA1C HARNESS-BODY Dash Side Harness 24017-6MG0A HARNESS-BODY Dash Side Harness 24017-6MG0C HARNESS-BODY Dash Side Harness 24017-6MG1C 3. Total Number of Vehicles Potentially Involved: Approximately 725,215 Nissan Rogue vehicles may be affected. Model Volume of Production Plant MY 2077 Nissan Rogue 125,215 Smyrna 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Approximately 0.01%. 1% is used here because submission within NHTSA’s safety portal will not allow a value less than 1%. 5. Description of the Defect: In affected vehicles, a suspected vehicle water leak can cause water intrusion into the dash side harness connector. If this occurs, the dash side harness connector may corrode and possibly cause issues such as driver’s power window or power seat inoperative, AWD warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, a fire could potentially occur, increasing the risk of injury. 6. Chronology of Principal Events: January 13, 2022 – After discussions with Transport Canada and out of an abundance of caution, Nissan initiated Recall 22V-024 to address potential corrosion of the dash side harness connector in Canada and the U.S. This recall was specific to MY 2014-2016 Rogue vehicles due to the potential for water and salt collecting in the driver’s foot fell, wicking up the harness tape into the connector and leading to corrosion. The recall was limited to MY 2014-2016 vehicles only as the production countermeasure that removed the tape from the dash side harness was implemented at start of production for MY2017 Rogue vehicles. January 20, 2022 – Nissan received a report from Transport Canada for corrosion detected in the dash side harness connector on a MY2017 Rogue vehicle. Transport Canada requested Nissan to investigate further. February 2022 through August 2022 – Nissan worked closely with Transport Canada to conduct a thorough investigation of MY2017 vehicles. Nissan initiated a vehicle audit activity in both U.S. and Canadian markets in order to identify and further study the cause of corrosion of the dash side harness connector specific to MY2017 Rogue vehicles. Nissan initially targeted dealer appointments to inspect the dash side harness and connector, and then expanded to include random dealer audits and vehicles being sold at auction. During this time, Nissan provided ongoing feedback to Transport Canada. September 2022 – Nissan concluded its in-use vehicle inspection activity in the US and Canada and provided the results of their survey to Transport Canada. During this audit activity, Nissan had confirmed four (4) incidents of corrosion found on MY2017 Rogue dash side harness connector; two (2) US Market and two (2) Canadian Market vehicles. October 2022 – Nissan provided additional information to support Nissan’s safety assessment of the condition. Further warranty analysis showed certain MY2017 Rogue vehicles produced at the Smyrna, TN plant exhibited potential water intrusion in the vehicle which could potentially lead to the corrosion of the dash side harness connector. November 16, 2022 – Based on the warranty analysis and discussions with Transport Canada, and out of an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall in Canada and the U.S. for potentially affected vehicles. Nissan had received a total of nine (9) complaints of corroded dash side harness connector in the subject vehicles; however, there are no reports of injuries in the U.S. related to the subject condition. 7. Description of Corrective Action: Dealers will be notified beginning November 29, 2022. Owners of all potentially affected vehicles will be notified beginning in January 2023. The dealer will inspect the dash side harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are no longer under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-875 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : NOV 23, 2022 NHTSA Recall No. : 22V-875 Manufacturer Recall No. : PC934 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 125,215 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2017 Nissan Rogue Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Based on production records, this issue is unique to the model and dates of manufacture at the Smyrna plant listed above. Nissan Rogue vehicles manufactured after this date are unaffected because a dash side harness connector change was made at the start of production for MY2018. No other Nissan or INFINITI vehicles are affected. Production Dates : JUL 26, 2016 – SEP 27, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In affected vehicles, a suspected vehicle water leak can cause water intrusion into the dash side harness connector. If this occurs, the dash side harness connector may corrode. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In rare cases, a fire could potentially occur, increasing the risk of injury. Description of the Cause : MY2017 Rogue vehicles produced at the Smyrna, TN plant exhibited potential water intrusion in the vehicle which could potentially lead to the corrosion of the dash side harness connector. Identification of Any Warning that can Occur : If this occurs, the dash side harness connector may corrode and possibly cause issues such as driver’s power window or power seat inoperative, AWD warning light ON, battery discharge, and/or thermal damage to the connector. Part 573 Safety Recall Report 22V-875 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA0A Component Name 2 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA0B Component Name 3 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA1A Component Name 4 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA1B Component Name 5 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA1C Component Name 6 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MG0A Component Name 7 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MG0C Part 573 Safety Recall Report 22V-875 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MG1C Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : January 13, 2022 – After discussions with Transport Canada and out of an abundance of caution, Nissan initiated Recall 22V-024 to address potential corrosion of the dash side harness connector in Canada and the U. S. This recall was specific to MY 2014-2016 Rogue vehicles due to the potential for water and salt collecting in the driver’s foot fell, wicking up the harness tape into the connector and leading to corrosion. The recall was limited to MY 2014-2016 vehicles only as the production countermeasure that removed the tape from the dash side harness was implemented at start of production for MY2017 Rogue vehicles. January 20, 2022 – Nissan received a report from Transport Canada for corrosion detected in the dash side harness connector on a MY2017 Rogue vehicle. Transport Canada requested Nissan to investigate further. February 2022 through August 2022 – Nissan worked closely with Transport Canada to conduct a thorough investigation of MY2017 vehicles. Nissan initiated a vehicle audit activity in both U.S. and Canadian markets in order to identify and further study the cause of corrosion of the dash side harness connector specific to MY2017 Rogue vehicles. Nissan initially targeted dealer appointments to inspect the dash side harness and connector, and then expanded to include random dealer audits and vehicles being sold at auction. During this time, Nissan provided ongoing feedback to Transport Canada. September 2022 – Nissan concluded its in-use vehicle inspection activity in the US and Canada and provided the results of their survey to Transport Canada. During this audit had confirmed four (4) incidents of corrosion found on MY2017 Rogue dash side harness connector; two (2) US Market and two (2) Canadian Market vehicles. October 2022 – Nissan provided additional information to support Nissan’s safety assessment of the condition. Note) Due to character limitations for this section; reference attached chronology for additional details. Part 573 Safety Recall Report 22V-875 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The dealer will inspect the dash side harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are no longer under warranty. How Remedy Component Differs from Recalled Component : The remedied component will be sealed and not allow for any moisture intrusion. Identify How/When Recall Condition was Corrected in Production : At the start of production for MY2018, Nissan Rogue adopted a new part number for the dash side harness that has a sealed waterproof connector. Recall Schedule : Description of Recall Schedule : Dealers will be notified beginning November 29, 2022. Owners of all potentially affected vehicles will be notified beginning in January 2023. Planned Dealer Notification Date : NOV 29, 2022 – NR Planned Owner Notification Date : JAN 20, 2023 – NR * NR – Not Reported
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.r’\__ NISSAN “-…/ December 1, 2022 Ms. Anne Collins Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Ms. Collins: Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 We are transmitting the enclosed amendment to the Defect Information Report submitted on November 23, 2022. This amendment updates sections 2,: Vehicles Potentially Involved. Very truly, Will Swindell Manager, Technical Compliance Encl. DEFECT INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Smyrna Plant 2. Vehicles Potentially Involved: Certain Model Year 2017 Nissan Rogue vehicles as shown in the table below: Model Dates of Manufacture Plant MY 2077 Nissan Rogue July 26, 2076 to September 27, 2017 Smyrna Based on production records, this issue is unique to the model and dates of manufacture at the Smyrna plant listed above. Nissan Rogue vehicles manufactured after this date are unaffected because a dash side harness connector change was made at the start of production for MY2018. No other Nissan or INFINITI vehicles are affected. The name, description and part number of the subject components are below: Part Name Part Descri~tion HARNESS-BODY Dash Side Harness HARNESS-BODY Dash Side Harness HARNESS-BODY Dash Side Harness HARNESS-BODY Dash Side Harness HARNESS-BODY Dash Side Harness HARNESS-BODY Dash Side Harness HARNESS-BODY Dash Side Harness HARNESS-BODY Dash Side Harness The name and address of the (Tier 7) harness supplier is: Sumitomo Electric Wire Systems (SEWS) 27360 Drake Road Farmington Hills, Ml 48337 Don Miller Part Number 24017-6MA0A 24017-6MA0B 24017-6MA1A 24017-6MA1B 24017-6MA1C 24017-6MG0A 24017-6MG0C 24017-6MG1C Senior Engineering Manager – NNA Programs Nissan Development Department (248) 482-1363 Email: [email protected] 3. Total Number of Vehicles Potentially Involved: Approximately 125,215 Nissan Rogue vehicles may be affected. Model Volume of Production Plant MY 2017 Nissan Rogue 125,215 Smyrna 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Approximately 0.01%. 1% is used here because submission within NHTSA’s safety portal will not allow a value less than 1%. 5. Description of the Defect: In affected vehicles, a suspected vehicle water leak can cause water intrusion into the dash side harness connector. If this occurs, the dash side harness connector may corrode and possibly cause issues such as driver’s power window or power seat inoperative, AWD warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, a fire could potentially occur, increasing the risk of injury. 6. Chronology of Principal Events: January 13, 2022 – After discussions with Transport Canada and out of an abundance of caution, Nissan initiated Recall 22V-024 to address potential corrosion of the dash side harness connector in Canada and the U.S. This recall was specific to MY 2014-2016 Rogue vehicles due to the potential for water and salt collecting in the driver’s foot fell, wicking up the harness tape into the connector and leading to corrosion. The recall was limited to MY 2014-2016 vehicles only as the production countermeasure that removed the tape from the dash side harness was implemented at start of production for MY2017 Rogue vehicles. January 20, 2022 – Nissan received a report from Transport Canada for corrosion detected in the dash side harness connector on a MY2017 Rogue vehicle. Transport Canada requested Nissan to investigate further. February 2022 through August 2022 – Nissan worked closely with Transport Canada to conduct a thorough investigation of MY2017 vehicles. Nissan initiated a vehicle audit activity in both U.S. and Canadian markets in order to identify and further study the cause of corrosion of the dash side harness connector specific to MY2017 Rogue vehicles. Nissan initially targeted dealer appointments to inspect the dash side harness and connector, and then expanded to include random dealer audits and vehicles being sold at auction. During this time, Nissan provided ongoing feedback to Transport Canada. September 2022 – Nissan concluded its in-use vehicle inspection activity in the US and Canada and provided the results of their survey to Transport Canada. During this audit activity, Nissan had confirmed four (4) incidents of corrosion found on MY2017 Rogue dash side harness connector; two (2) US Market and two (2) Canadian Market vehicles. October 2022 – Nissan provided additional information to support Nissan’s safety assessment of the condition. Further warranty analysis showed certain MY2017 Rogue vehicles produced at the Smyrna, TN plant exhibited potential water intrusion in the vehicle which could potentially lead to the corrosion of the dash side harness connector. November 16, 2022 – Based on the warranty analysis and discussions with Transport Canada, and out of an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall in Canada and the U.S. for potentially affected vehicles. Nissan had received a total of nine (9) complaints of corroded dash side harness connector in the subject vehicles; however, there are no reports of injuries in the U.S. related to the subject condition. 7. Description of Corrective Action: Dealers will be notified beginning November 29, 2022. Owners of all potentially affected vehicles will be notified beginning in January 2023. The dealer will inspect the dash side harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are no longer under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-875 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : DEC 01, 2022 NHTSA Recall No. : 22V-875 Manufacturer Recall No. : PC934 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 125,215 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2017 Nissan Rogue Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Based on production records, this issue is unique to the model and dates of manufacture at the Smyrna plant listed above. Nissan Rogue vehicles manufactured after this date are unaffected because a dash side harness connector change was made at the start of production for MY2018. No other Nissan or INFINITI vehicles are affected. Production Dates : JUL 26, 2016 – SEP 27, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In affected vehicles, a suspected vehicle water leak can cause water intrusion into the dash side harness connector. If this occurs, the dash side harness connector may corrode. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In rare cases, a fire could potentially occur, increasing the risk of injury. Description of the Cause : MY2017 Rogue vehicles produced at the Smyrna, TN plant exhibited potential water intrusion in the vehicle which could potentially lead to the corrosion of the dash side harness connector. Identification of Any Warning that can Occur : If this occurs, the dash side harness connector may corrode and possibly cause issues such as driver’s power window or power seat inoperative, AWD warning light ON, battery discharge, and/or thermal damage to the connector. Part 573 Safety Recall Report 22V-875 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA0A Component Name 2 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA0B Component Name 3 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA1A Component Name 4 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA1B Component Name 5 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MA1C Component Name 6 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MG0A Component Name 7 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MG0C Part 573 Safety Recall Report 22V-875 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : HARNESS-BODY Component Description : Dash Side Harness Component Part Number : 24017-6MG1C Supplier Identification : Component Manufacturer Name : Sumitomo Electric Wire Systems (SEWS) Address : 27360 Drake Road Farmington Hills Michigan 48331 Country : United States Chronology : January 13, 2022 – After discussions with Transport Canada and out of an abundance of caution, Nissan initiated Recall 22V-024 to address potential corrosion of the dash side harness connector in Canada and the U. S. This recall was specific to MY 2014-2016 Rogue vehicles due to the potential for water and salt collecting in the driver’s foot fell, wicking up the harness tape into the connector and leading to corrosion. The recall was limited to MY 2014-2016 vehicles only as the production countermeasure that removed the tape from the dash side harness was implemented at start of production for MY2017 Rogue vehicles. January 20, 2022 – Nissan received a report from Transport Canada for corrosion detected in the dash side harness connector on a MY2017 Rogue vehicle. Transport Canada requested Nissan to investigate further. February 2022 through August 2022 – Nissan worked closely with Transport Canada to conduct a thorough investigation of MY2017 vehicles. Nissan initiated a vehicle audit activity in both U.S. and Canadian markets in order to identify and further study the cause of corrosion of the dash side harness connector specific to MY2017 Rogue vehicles. Nissan initially targeted dealer appointments to inspect the dash side harness and connector, and then expanded to include random dealer audits and vehicles being sold at auction. During this time, Nissan provided ongoing feedback to Transport Canada. September 2022 – Nissan concluded its in-use vehicle inspection activity in the US and Canada and provided the results of their survey to Transport Canada. During this audit had confirmed four (4) incidents of corrosion found on MY2017 Rogue dash side harness connector; two (2) US Market and two (2) Canadian Market vehicles. October 2022 – Nissan provided additional information to support Nissan’s safety assessment of the condition. Note) Due to character limitations for this section; reference attached chronology for additional details. Part 573 Safety Recall Report 22V-875 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The dealer will inspect the dash side harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are no longer under warranty. How Remedy Component Differs from Recalled Component : The remedied component will be sealed and not allow for any moisture intrusion. Identify How/When Recall Condition was Corrected in Production : At the start of production for MY2018, Nissan Rogue adopted a new part number for the dash side harness that has a sealed waterproof connector. Recall Schedule : Description of Recall Schedule : Dealers will be notified beginning November 29, 2022. Owners of all potentially affected vehicles will be notified beginning in January 2023. Planned Dealer Notification Date : NOV 29, 2022 – NR Planned Owner Notification Date : JAN 20, 2023 – NR * NR – Not Reported
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FINAL – MY2017 Rogue Dash Side Harness / Invitation to Repair Letter – PC934 OWNER NOTIFICATION NHTSA RECALL 22V-875 NOTIFICACIÓN PROPIETARIO Dear Rogue Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2017 Nissan Rogue vehicles. Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro On certain Rogue vehicles, there is a potential for water to leak and enter the driver’s side dash harness connector. If this occurs, the connector may corrode and possibly cause issues such as driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. The corrosion could lead to a fire, which may increase risk of injury. What Nissan Will Do Qué Hará Nissan Your Nissan dealer will inspect your vehicle and perform the appropriate repair below: • If corrosion is present on the driver’s side dash harness connector, the dealer will replace the connector and apply white lithium grease to the connector. • If corrosion is not present on the connector, the dealer will apply white lithium grease to the connector. This service will be conducted at no charge to you for parts and labor, and may take up to three (3) hours to complete if your driver’s side dash harness connector requires replacement. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. What You Should Do Qué Debes Hacer Please contact your Nissan dealer in order to arrange an appointment to have your vehicle repaired as soon as possible. Please bring this notice with you when you keep your service appointment. Por favor, póngase en contacto con su concesionario Nissan para concertar una cita para reparar su vehículo lo antes posible. Se requiere que traigas esta notificación el día de tu cita. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC934. Para obtener más información sobre el retiro, visite https://nna.secure.force.com/recall?camp=R21B9. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. FINAL – MY2017 Rogue Dash Side Harness / Invitation to Repair Letter – PC934 Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867-7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. If you have paid previously to have your driver’s side dash harness connector repaired, you may be eligible for reimbursement of the related expense. For more information or to submit a request, please visit https://nissanassist.com. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.
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CAMPAIGN BULLETIN Dash Side Harness Voluntary Safety Recall Campaign Reference: PC934 Date: June 30, 2023 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: PC934 | REVISION 2 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2017 Nissan Rogue vehicles in the USA to address a potential for dash side harness connector corrosion. In affected vehicles there is a potential for water to leak and enter the connector. If this occurs, the dash side harness connector may corrode. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury. If the customer observes driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light illuminated, battery discharge, or if the customer detects any burning odor or smoke, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance (1-800-647-7261 option 1) to have the vehicle towed to an authorized Nissan service department as soon as possible. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect MY2017 Rogue (T32) 125,215 NA November 29, 2022 YES REVISED June 30, 2023 Please discard earlier versions of this bulletin. The announcement from January 20, 2023 has been revised to include the following: The parts restriction will be removed and dealers can order parts, via normal ordering process beginning July 7, 2023 Parts on order in DBS will be fulfilled. CAMPAIGN ID: PC934 | REVISION 2 ***** IMPORTANT ***** If there is a delay between when the vehicle arrives at the dealer and the repair, park the vehicle outside away from any structures and other vehicles, retrieve any diagnostic trouble codes and attach the print out to the repair order for this vehicle, then DISCONNECT the 12-volt battery until the vehicle can be repaired. Dealers will be able to identify the potentially affected vehicles in Service Comm and DBS National Service History on November 29, 2022. Owners of all potentially affected vehicles will be notified beginning in January 2023. The dealer will inspect the driver’s side dash harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Safety Recall using Service Comm or DBS National Service history – Open Campaign I.D. PC934. 2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB23-007 to correct any MY17 Rogue vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle. ***** Release Schedule ***** Parts The parts restriction will be removed and dealers can order parts, via normal ordering process beginning July 7, 2023 • Parts on order in DBS will be fulfilled. Part Number Description Quantity 240R2-6RR1A KIT – ENGINE ROOM HARNESS 1 60918-6RR0A* GREASE TUBE As Needed** *Order this item through the Nissan Maintenance Advantage program: Phone 877-NISNMA1 (877-647-6621). Website order via link on the dealer portal; www.NNAnet.comand click on the “Maintenance Advantage-Tire/Battery/Chemical” link. **One tube of grease will repair up to 10 vehicles. NOTE: Parts replaced under this campaign activity may be collected. It is important for dealers to return parts applicable specifically to the VIN and repair order identified. CAMPAIGN ID: PC934 | REVISION 2 Repair • NTB23-007 Owner Notification Nissan will begin mailing owners of all potentially affected vehicles beginning in January 2023 instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary safety recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Total Customer Satisfaction Frequently Asked Questions (FAQ): Q. Is this a safety recall? A. Yes. Q. Is this a Stop Sale? A. Yes. Q. What is the reason for the voluntary safety recall? A. In affected vehicles there is a potential for water to leak and enter the connector. If this occurs, the dash side harness connector may corrode. Q. What is the possible effect of the condition? A. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing the driver’s power seat or power window to become inoperative, All-Wheel Drive (AWD) warning light illumination, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire. Q. What will be the corrective action for this voluntary safety recall campaign? A. Owners of all potentially affected vehicles will be notified beginning in January 2023. The dealer CAMPAIGN ID: PC934 | REVISION 2 will inspect the driver’s side dash harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. Q. How long will the corrective action take? A. This service, which is conducted at no charge to you for parts and labor, could take up to three (3) hours to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A. Nissan will begin sending notification letters to owners of affected vehicles in January 2023, via U.S. Mail, instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner. Q. Are parts readily available? A. Yes. Parts are on restriction and can be ordered via DBS. Q. Can the customer identify this issue? A. In some instances, the customer may experience one or more of the following conditions: • Driver’s power window or inoperative • Driver’s power seat inoperative • All-Wheel Drive (AWD) warning light illuminated • Battery discharge • A burning odor • Smoke under the driver side dash If any of these conditions are experienced, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance (1-800-647-7261 option 1) to have the vehicle towed to an authorized Nissan dealer as soon as possible. Q. Can affected customers continue to drive their vehicle? A. If the customer observes driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light illuminated, battery discharge, or if the customer detects any burning odor or smoke, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance to have the vehicle towed to an authorized Nissan dealer as soon as possible. CAMPAIGN ID: PC934 | REVISION 2 Q. Is there any charge for this service? A. No. The remedy will be performed for the customer free of charge for parts and labor. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A. Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request while parts are on order. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $1560 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement. Q. Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance? A. Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing one or more of the applicable conditions: EXPENSE CODE DESCRIPTION AMOUNT 501 Towing $200 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A. No, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A. The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A. Certain Model Year 2017 Nissan Rogue vehicles manufactured at the Smyrna plant from July 26, 2016 to September 27, 2017. CAMPAIGN ID: PC934 | REVISION 2 Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A. No. Revision History: Date Announcement Purpose November 29, 2022 Voluntary Safety Recall Campaign New Campaign Announcement January 20, 2023 REVISION 1 Parts and remedy available June 30, 2023 REVISION 2 Parts restriction lift
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