PC934 Corroded Harness Connector May Start Fire – 2017 Nissan Rogue

November 23, 2022 NHTSA CAMPAIGN NUMBER: 22V875000

Corroded Harness Connector May Start Fire

A corroded dash side harness connector increases the risk of a fire.

 

NHTSA Campaign Number: 22V875000

Manufacturer Nissan North America, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 125,215

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

 

Remedy

Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s number for this recall is PC934.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Dash Side Harness
Voluntary Safety Recall Campaign

Reference: PC934
Date: November 29, 2022

 

Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
MY2017 Rogue (T32) 125,215 NA November 29, 2022 YES

 

***** Campaign Summary *****

Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2017 Nissan Rogue vehicles in the USA to address a potential for dash side harness connector corrosion.

In affected vehicles there is a potential for water to leak and enter the connector.  If this occurs, the dash side harness connector may corrode.  If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector.  In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury.

If the customer observes driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light illuminated, battery discharge, or if the customer detects any burning odor or smoke, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance (1-800-647-7261 option 1) to have the vehicle towed to an authorized Nissan service department as soon as possible.

 

***** IMPORTANT ***** 

If there is a delay between when the vehicle arrives at the dealer and the repair, park the vehicle outside away from any structures and other vehicles, retrieve any diagnostic trouble codes and attach the print out to the repair order for this vehicle, then DISCONNECT the 12-volt battery until the vehicle can be repaired.

Dealers will be able to identify the potentially affected vehicles in Service Comm and DBS National Service History on November 29, 2022.  Owners of all potentially affected vehicles will be notified beginning in January 2023.  Once parts are available, the dealer will inspect the driver’s side dash harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected.  Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. Parts for this remedy are anticipated to be available January 2023. The Technical Service Bulletin for the remedy will be released when parts become available and provided in a later announcement.

 

***** Release Schedule *****

Repair

Once parts are available, the dealer will inspect the driver’s side dash harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected.  Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. Parts for this remedy are anticipated to be available January 2023. The Technical Service Bulletin for the remedy will be released when parts become available and provided in a later announcement.

 

Owner Notification

Nissan will begin mailing owners of all potentially affected vehicles beginning in January 2023 instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.

 


Frequently Asked Questions (FAQ):

 

Is this a safety recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the voluntary safety recall?

In affected vehicles there is a potential for water to leak and enter the connector. If this occurs, the dash side harness connector may corrode.

 

What is the possible effect of the condition?

If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing the driver’s power seat or power window to become inoperative, All-Wheel Drive (AWD) warning light illumination, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire.

 

What will be the corrective action for this voluntary safety recall campaign?

Owners of all potentially affected vehicles will be notified beginning in January 2023. Once parts are available, the dealer will inspect the driver’s side dash harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected.  Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion. Parts for this remedy are anticipated to be available January 2023. The Technical Service Bulletin for the remedy will be released when parts become available and provided in a later announcement.

 

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to three (3) hours to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

Nissan will begin sending notification letters to owners of affected vehicles in January 2023, via U.S. Mail, instructing them to bring their vehicle to an authorized Nissan dealer to have the remedy work completed at no cost to the owner.

 

Are parts readily available?

No. Parts are anticipated to be available at the time customers are notified beginning in January 2023.

 

Can the customer identify this issue?

In some instances, the customer may experience one or more of the following conditions:

  • Driver’s power window or inoperative
  • Driver’s power seat inoperative
  • All-Wheel Drive (AWD) warning light illuminated
  • Battery discharge
  • A burning odor
  • Smoke under the driver side dash

If any of these conditions are experienced, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance (1-800-647-7261 option 1) to have the vehicle towed to an authorized Nissan dealer as soon as possible.

 

Can affected customers continue to drive their vehicle?

If the customer observes driver’s power window or power seat inoperative, All-Wheel Drive (AWD) warning light illuminated, battery discharge, or if the customer detects any burning odor or smoke, Nissan recommends parking the vehicle outside away from other vehicles and structures and contacting Nissan Roadside Assistance to have the vehicle towed to an authorized Nissan dealer as soon as possible.

 

Is there any charge for this service?

No. The remedy will be performed for the customer free of charge for parts and labor.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental is available upon customer request while parts are on order.

EXPENSE CODE DESCRIPTION AMOUNT
502 Rental Expense $1560 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement.

 

Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan Roadside Assistance?

Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for Roadside Assistance (out of warranty) and are experiencing one or more of the applicable conditions:

EXPENSE CODE DESCRIPTION AMOUNT
501 Towing $200 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall campaign.

For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Certain Model Year 2017 Nissan Rogue vehicles manufactured at the Smyrna plant from July 26, 2016 to September 27, 2017.

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

No.

 


DEFECT INFORMATION REPORT 

Manufacturer:

Nissan North America, Inc., Smyrna Plant

 

Vehicles Potentially Involved:

Certain Model Year 2017 Nissan Rogue vehicles as shown in the table below:

Model Dates of Manufacture Plant
MY 2017 Nissan Rogue July 26, 2016 to September 27, 2017 Smyrna

 

Based on production records, this issue is unique to the model and dates of manufacture at the Smyrna plant listed above. Nissan Rogue vehicles manufactured after this date are unaffected because a dash side harness connector change was made at the start of production for MY2018. No other Nissan or INFINITI vehicles are affected.

 

The name, description and part number of the subject components are below:

Part Name Part Description Part Number
HARNESS-BODY Dash Side Harness 24017-6MA0A
HARNESS-BODY Dash Side Harness 24017-6MA0B
HARNESS-BODY Dash Side Harness 24017-6MA1A
HARNESS-BODY Dash Side Harness 24017-6MA1B
HARNESS-BODY Dash Side Harness 24017-6MA1C
HARNESS-BODY Dash Side Harness 24017-6MG0A
HARNESS-BODY Dash Side Harness 24017-6MG0C
HARNESS-BODY Dash Side Harness 24017-6MG1C

 

The name and address of the (Tier 7) harness supplier is:

Sumitomo Electric Wire Systems (SEWS)
27360 Drake Road
Farmington Hills, Ml 48337

Don Miller
Senior Engineering Manager – NNA Programs Nissan Development Department
(248) 482-1363
Email: dmiller@sewsus.com

 

Total Number of Vehicles Potentially Involved:

Approximately 125,215 Nissan Rogue vehicles may be affected.

Model Volume of Production Plant
MY 2017 Nissan Rogue 125,215 Smyrna

 

Percentage of Vehicles Estimated to Actually Contain the Defect:

Approximately 0.01%. 1% is used here because submission within NHTSA’s safety portal will not allow a value less than 1%.

 

Description of the Defect:

In affected vehicles, a suspected vehicle water leak can cause water intrusion into the dash side harness connector. If this occurs, the dash side harness connector may corrode and possibly cause issues such as driver’s power window or power seat inoperative, AWD warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, a fire could potentially occur, increasing the risk of injury.

 

Chronology of Principal Events:

January 13, 2022 – After discussions with Transport Canada and out of an abundance of caution, Nissan initiated Recall 22V-024 to address potential corrosion of the dash side harness connector in Canada and the U.S. This recall was specific to MY 2014-2016 Rogue vehicles due to the potential for water and salt collecting in the driver’s foot fell, wicking up the harness tape into the connector and leading to corrosion. The recall was limited to MY 2014-2016 vehicles only as the production countermeasure that removed the tape from the dash side harness was implemented at start of production for MY2017 Rogue vehicles.

January 20, 2022 – Nissan received a report from Transport Canada for corrosion detected in the dash side harness connector on a MY2017 Rogue vehicle.
Transport Canada requested Nissan to investigate further.

February 2022 through August 2022 – Nissan worked closely with Transport Canada to conduct a thorough investigation of MY2017 vehicles. Nissan initiated a vehicle audit activity in both U.S. and Canadian markets in order to identify and further study the cause of corrosion of the dash side harness connector specific to MY2017 Rogue vehicles. Nissan initially targeted dealer appointments to inspect the dash side harness and connector, and then expanded to include random dealer audits and vehicles being sold at auction. During this time, Nissan provided ongoing feedback to Transport Canada.

September 2022 – Nissan concluded its in-use vehicle inspection activity in the US and Canada and provided the results of their survey to Transport Canada.
During this audit activity, Nissan had confirmed four (4) incidents of corrosion found on MY2017 Rogue dash side harness connector; two (2) US Market and two (2) Canadian Market vehicles.

October 2022 – Nissan provided additional information to support Nissan’s safety assessment of the condition. Further warranty analysis showed certain MY2017 Rogue vehicles produced at the Smyrna, TN plant exhibited potential water intrusion in the vehicle which could potentially lead to the corrosion of the dash side harness connector.

November 16, 2022 – Based on the warranty analysis and discussions with Transport Canada, and out of an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall in Canada and the U.S. for potentially affected vehicles.

Nissan had received a total of nine (9) complaints of corroded dash side harness connector in the subject vehicles; however, there are no reports of injuries in the U.S. related to the subject condition.

 

Description of Corrective Action:

Dealers will be notified beginning November 29, 2022. Owners of all potentially affected vehicles will be notified beginning in January 2023. The dealer will inspect the dash side harness connector for corrosion and replace the connector utilizing a harness repair kit if corrosion is detected. Additionally, lithium grease will be applied to all potentially affected connectors to prevent any moisture intrusion.

Nissan will include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are no longer under warranty.

 

Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
NISSAN ROGUE 2017

 


6 Associated Documents

Defect Notice 573 Report

RCLRPT-22V875-2161.PDF 215.451KB

RCLRPT-22V875-2161

 


Recall Acknowledgement

RCAK-22V875-5541.pdf 645.712KB

RCAK-22V875-5541

 


Nissan – Defect Information Report – November 2022

RMISC-22V875-5305.pdf 944.277KB

RMISC-22V875-5305

 


Recall 573 Report – December 1, 2022

RCLRPT-22V875-5200.PDF 215.528KB

RCLRPT-22V875-5200

 


Nissan – Defect Information Report – December 2022

RMISC-22V875-3712.pdf 981.043KB

RMISC-22V875-3712

 


Nissan – Dealer Announcement – November 2022

RCMN-22V875-7740.pdf 170.881KB

RCMN-22V875-7740

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V875&docType=RCL

 


 

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