R23C8 – Left Front Bumper Reinforcement Bracket – 2023-2024 Nissan Z

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October 26, 2023 NHTSA CAMPAIGN NUMBER: 23V725000

Pop-Up Hood May Not Activate in Pedestrian Crash

A pop-up engine hood that does not activate and raise the rear end of the hood in a frontal pedestrian crash, can increase the risk of injury.

 

NHTSA Campaign Number: 23V725000

Manufacturer Nissan North America, Inc.

Components STRUCTURE

Potential Number of Units Affected 988

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2023-2024 Nissan Z vehicles. The fasteners in the left-side front bumper reinforcement clip may loosen, which can prevent the pop-up engine hood from activating.

 

Remedy

Dealers will tighten the fasteners, free of charge. Owner notification letters are expected to be mailed December 7, 2023. Owners may contact Nissan’s customer service at 1-800-867-7669. Nissan’s number for this recall is R23C8.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Nissan has a Recall

 


Left Front Bumper Reinforcement Bracket

Voluntary Recall Campaign

Reference: R23C8
Date: October 27, 2023

 

Affected  Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale  In Effect
MY2023-2024 Z (Z34) 946 19 October 27, 2023 YES

 

***** Campaign Summary *****

Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a Voluntary Safety Recall Campaign on certain 2023-2024 Nissan Z vehicles identified in Service Comm and DBS National Service History.

The left hand front bumper reinforcement fasteners on affected vehicles may not be fully tightened to specification. This condition could result in the pop-up engine hood not operating as designed in the event of a frontal pedestrian collision. In the event of such an accident, this pop-up engine hood condition could increase the risk of pedestrian injury.

Dealers will re-tighten the fasteners that hold the left hand front bumper reinforcement bracket to the proper torque setting.

 

***** Release Schedule *****

Parts The remedy involves re-tightening the fasteners that hold the left hand front bumper reinforcement bracket to the proper torque setting. No parts are required.
Repair
  • NTB23-082
Owner Notification Nissan will notify the owners of potentially affected vehicles beginning December 2023.

 


Frequently Asked Questions (FAQ):

 

Is this a recall?

Yes.

 

Is this a Stop Sale?

Yes.

 

What is the reason for the recall?

The left hand front bumper reinforcement fasteners on affected vehicles may not be fully tightened to specification.

 

What is the possible effect of the condition?

In affected vehicles, the left hand front bumper reinforcement bracket may not have been tightened to specification. This condition could result in the pop-up engine hood not operating as designed in the event of a frontal pedestrian collision. In the event of such an accident, this pop-up engine hood condition could increase the risk of pedestrian injury.

 

What will be the corrective action for this voluntary recall campaign?

Your Nissan dealer will re-tighten the fasteners that hold the left hand front bumper reinforcement bracket to the proper torque setting.

 

How long will the corrective action take?

This service, which is conducted at no charge to you for parts and labor, could take up to one (1) hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.

 

When will vehicle owners be notified?

Nissan will begin sending notifications to affected owners beginning December 2023, via U.S. Mail.

 

Is my vehicle safe to drive?

If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will instruct owners to bring their vehicles to a Nissan dealer to have their vehicles remedied as soon as possible.

 

Is there anything owners can do to mitigate this condition?

No.

 

Will a rental vehicle be provided while the dealer is servicing the vehicle?

Please consult your dealer for alternate transportation availability while your vehicle is being serviced. Rental reimbursement is not available for this campaign.

 

Are parts readily available?

The remedy involves re-tightening the fasteners that hold the left hand front bumper reinforcement bracket to the proper torque setting. No parts are required.

 

Is there any charge for this service?

No. The remedy will be performed for the customer free of charge.

 

Will I have to take my vehicle back to the selling dealer to have the service performed?

No, any authorized Nissan dealer is able to perform the recall campaign.

 

I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?

The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.

 

What model year vehicles are involved?

Model year 2023-2024 Nissan Z vehicles manufactured from October 12, 2022 to April 14, 2023.

 

Are you experiencing this condition on any other Nissan (or INFINITI) models?

No.

 


Description of the Defect:

On affected z vehicles, the left-hand front bumper reinforcement clip might become loose due to fasteners that may not have been torqued to specification during the manufacturing process. As a result, there is a risk that the pop-up engine hood may not operate as designed in the event of a frontal pedestrian collision. The pop-up engine hood is designed to activate and raise the rear end of the hood in certain frontal collisions to help reduce impact to the head of a pedestrian. If this condition occurs, it may increase the risk of injury to the pedestrian in the event of such an accident.

 

Chronology of Principal Events:

April 74, 2023 – A plant technician noticed looseness in the left-hand front bumper reinforcement clip of a MY2024 Nissan z during a routine paint repair. Nissan initiated an investigation.

Mid-April 2023 through May 2023 – Nissan discovered the tightening torque for the left hand front bumper clip could be inadvertently re-set below the specified threshold. Nissan implemented production countermeasures to prevent incorrect torque adjustment. Nissan determined that the inadvertent torque adjustment occurred due to a unique combination of the dial-type torque tool and line-side storage receptacle.

June 2023 through September 2023 – Nissan investigated the potential effect of looseness in the left hand front bumper reinforcement clip. The investigation found that looseness in the left-hand front bumper clip can cause reduced rigidity in the front bumper, potentially affecting the proper functioning of the left-hand pedestrian detection sensor and the popup engine hood feature.

October 73, 2023 – Nissan determined this condition may not comply with certain regulatory requirements in Japan.

October 20, 2023 – Out of abundance of caution, Nissan decided to conduct a Voluntary Safety Recall of all potentially affected vehicles.

Nissan is not aware of any warranty claims, accident or injuries related to the subject condition.

 

Description of Corrective Action:

Dealers will be notified of the recall beginning October 27, 2023. Beginning on December 7, 2023, owners of all potentially affected vehicles will be notified to bring their z to a Nissan dealer for repair. Dealers will be instructed to re-torque the fasteners on the left hand front bumper reinforcement clip. All repairs will be performed free of charge for parts and labor and may take up to one (1) hour to complete.

Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy since the subject vehicles are under warranty.

 


Chronology :

April 14, 2023 – A plant technician noticed looseness in the left-hand front bumper reinforcement clip of a MY2024 Nissan Z during a routine paint repair. Nissan initiated an investigation.

Mid-April 2023 through May 2023 – Nissan discovered the tightening torque for the left hand front bumper clip could be inadvertently re-set below the specified threshold. Nissan implemented production countermeasures to prevent incorrect torque adjustment. Nissan determined that the inadvertent torque adjustment occurred due to a unique combination of the dial-type torque tool and line-side storage receptacle.

June 2023 through September 2023 – Nissan investigated the potential effect of looseness in the left hand front bumper reinforcement clip. The investigation found that looseness in the left-hand front bumper clip can cause reduced rigidity in the front bumper, potentially affecting the proper functioning of the left-hand pedestrian detection sensor and the pop-up engine hood feature.

October 13, 2023 – Nissan determined this condition may not comply with certain regulatory requirements in Japan.

October 20, 2023 – Out of an abundance of caution, Nissan decided to conduct a Voluntary Safety Recall of all potentially affected vehicles.

Nissan is not aware of any warranty claims, accident or injuries related to the subject condition.

 


VOLUNTARY SAFETY RECALL CAMPAIGN 2023-2024 Nissan Z; Left Front Bumper Clip

 

VOLUNTARY SAFETY RECALL CAMPAIGN 2023-2024 Nissan Z; Left Front Bumper Clip

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
NISSAN Z 2023-2024

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-23V725-5094.PDF 214.275KB

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Nissan – Campaign Bulletin – October 2023

RCMN-23V725-9648.pdf 125.166KB

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Recall Acknowledgement

RCAK-23V725-4792.pdf 645.994KB

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Remedy Instructions and TSB

RCRIT-23V725-1613.pdf 2476.695KB

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Nissan – Defect Information Report – October 2023

RMISC-23V725-5912.pdf 776.044KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V725&docType=RCL

 


 

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