| Classification: | Reference: | Date: |
| ST23-005 | NTB23-087 | December 21, 2023 |
VOLUNTARY SAFETY RECALL CAMPAIGN
2024 ALTIMA; STEERING GEAR
| CAMPAIGN ID #: | PC997 |
| APPLIED VEHICLES: | 2024 Altima (L34) |
INTRODUCTION
Nissan
is conducting this voluntary safety recall campaign, on certain specific model year 2024 Altima vehicles, to replace the Steering Gear. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC997 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.
SERVICE PROCEDURE
- Replace the Steering Gear.
- Refer to the Electronic Service Manual (ESM): STEERING > STEERING SYSTEM > REMOVAL AND INSTALLATION > STEERING GEAR AND LINKAGE > Removal and Installation
To avoid risk of injury or death from an airbag not deploying due to a broken spiral cable, secure the steering wheel during the repair.
The following one-time use nuts MUST be replaced and torqued to the ESM specification listed below:
- Steering Gear Nuts – 145 N•m (15 kg-m, 107 ft-lb)
- Stabilizer Bar Connecting Rod Nut – 84 N•m (8.6 kg-m, 62 ft-lb)
- Outer Socket Nut – 34.4 N•m (3.5 kg-m, 25 ft-lb)
- Lower Ball Joint Nut – 97.5 N•m (9.9 kg-m, 72 ft-lb)
- Wheel nut torque: 113 N•m (12 kg-m, 83 ft-lb)
- Perform “ADDITIONAL SERVICE WHEN REPLACING EPS CONTROL UNIT”.
- Refer to the ESM: STEERING > STEERING CONTROL SYSTEM > BASIC INSPECTION > ELECTRONICALLY CONTROLLED POWER STEERING SYSTEM > ADDITIONAL SERVICE WHEN REPLACING EPS CONTROL UNIT > Work Procedure
- If equipped with Pro-PILOT Assist, perform “STEERING TORQUE CALIBRATION”.
- Refer to the ESM: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > STEERING COLUMN > STEERING TORQUE CALIBRATION > Work Procedure
- Perform wheel alignment.
- Refer to the ESM: SUSPENSION > FRONT SUSPENSION > PERIODIC MAINTENANCE > WHEEL ALIGNMENT > Adjustment
- Adjust neutral position of the steering angle sensor.
- Refer to the ESM: BRAKES > BRAKE CONTROL SYSTEM > VDC/TCS/ABS > BASIC INSPECTION > BRAKE CONTROL SYSTEM > ADJUSTMENT OF STEERING ANGLE SENSOR NEUTRAL POSITION > Work Procedure
PARTS INFORMATION
| DESCRIPTION | PART NUMBER | QUANTITY |
| GEAR & LINKAGE ASSY – POWER STEERING | 49001-6CA5A | 1 |
| NUT | 54588-JA060 | 3 |
| NUT – HEX | 08912-4421A | 2 |
| NUT | 01225-N2011 | 2 |
PC997 – Loose Bolts May Cause A Loss of Steering Control – 2024 Nissan Altima
VOLUNTARY SAFETY RECALL CAMPAIGN 2024 Nissan Altima; Steering Gear
Remedy Instructions and TSB
RCRIT-23V882-4002.pdf 594.675KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- 【Warm Tips】Dear friend, we've built this product to last, but in the unlikely event you encounter any technical hiccups, functions not support, received a used product, or just a simple question, please directly c0ntact us via Amazon Message and support @ mythinkcar. com, we're here to help and get it sorted in no time. Not sure if this product is compatible with your vehicle? Just e.mail your VIN at support @ mythinkcar. com for technical support. Note: FCA AutoAuth is a third-party service, additional cost may require.
- 【Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions without annual fees for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, ECU Coding, 140+ Brands Coverage, FCA AutoAuth, CANFD&DOIP Protocol, Component Matching, Power Balance, V.A.G Guided, Compatible with Google Chrome integration, etc. With strong hardware backing, 64G Memory, Android 10, 4-core processors, and 4150mAh battery. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
- 【34+ Reset Service, Adaptation, Relearn, Calibration, Initialization, Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for worldwide vehicles: such as Gear/SAS/EPB/TPMS/D.P.F/BMS/ETS/Oil/Brake/AFS/GEARB0X/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility varies by car model, please reach out to us directly to make sure it works well on your cars.
- 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
- 【Comprehensive Solutions with Advanced Features】Take your vehicle customization to the next level with the Thinkscan 689's advanced ECU coding capabilities. This scan tool provides power balance, PMI, unlock hidden features and enhance performance by activating dormant functions, customizing OE settings, matching replaced components, and reprogramming adaptive data to elevate your driving experience. Note: Compatibility varies by car models, please check before order.
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Diagnose Check Engine Light in Seconds – No Mechanic Needed】The FOXWELL NT301 OBD2 scanner instantly reads & clears engine fault codes (DTCs) with one click. Simply plug into the 16-pin DLC port, turn ignition on, and get accurate results within seconds—No prior car knowledge required. Save hundreds on dealership fees by knowing exactly what’s wrong before you visit a shop. The #1 choice car scanner for DIYers and car owners who want to take control of their vehicle’s health
- 【Clear & Reset CEL with Confidence】Unlike cheap code readers that just erase codes temporarily, NT301 works like all professional vehicle code readers: It clears the check engine light only after you’ve fixed the underlying issue. If the problem isn’t fully repaired, the fault code will reappear. So you’ll never get a false pass. Use the foxwell scanner to verify your repair work and drive with peace of mind
- 【Sm-og Check Helper – Know Your Pass/Fail Status Before the Test】With dedicated one-click I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for annual testing. Built-in speaker provides clear audio feedback. No guesswork—just confidence before you head to the test center. One less thing to worry about when inspection day comes
- 【Advanced OBDII Modes – O2 Sensor & EVAP Leak Testing】NT301 go beyond basic code reading with enhanced OBD2 modes. Run an EVAP system leak check to assess fuel tank condition, and use the O2 sensor test to optimize air-fuel ratio, boosting fuel economy, cutting emissions, and saving you money at the pump. The code reader for cars and trucks is like having a mini em-issions lab in your glove box
- 【Live Data Graphing – Spot Engine Issues in Real Time】View and log live sensor data in easy-to-read graphs with this OBD2 scanner diagnostic tool. Monitor oxygen sensors, fuel trims, coolant temperature, RPM, and more to spot suspicious values instantly. This obd scanner gives you professional-grade insight without the pro price tag—a feature you won’t find on basic $20 car code readers
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- Professional Car Diagnostic Scanner for Technicians & Repair Shops with AI-Assistance: Upgrade of D9S PRO, built for advanced mechanics, workshops and fleet garages that need fast, accurate, and wide-ranging diagnostics. With J2534 programming, ecu coding, AI-assisted full-system topology mapping scan, 4000+ active tests, and 45+ service functions, 20X Faster Wireless, it replaces other auto scanner with one-stop solution. Whether you're handling European, and Asian hybrid vehicles or domestic fleets, XTOOL D9 MAX helps improving efficiency while solving complex repairs, especially for ecu replacement for multiple vehicles, take your automotive diagnostics to the next level
- Factory-Level J2534 ECU Programming & Adaptation: XTOOL D9 MAX scan tool with ecu programming comes with a J2534 pass-thru VCI for ECU flashes for GM, for Ford, for Honda, for Nissan, for Toyota, for VW, for Volvo, for Subaru, for Jaguar, for Land Rover, for Mazda, more coming soon when work with OE software. Program blank ECUs like ECM/BCM/PCM/TCM/ect, replace modules, match adaptive data to improve vehicle performance, enhance durability of components, reduce power loss; saves 70% vs. buying brand-specific scanners. Note: OE Software(not included) needed to get from car webs! Not all OEM software are compatible! J2534 compatibility depends on OEM software
- 45+ Maintenance Services for 99% Routine Repairs: From daily oil resets to advanced Calibration/Initialization/Matching/Relearns, XTOOL D9MAX professional car scanner diagnostic tool offers 45+ comprehensive service functions including EPB reset, SAS, Throttle relearn, BMS reset, ABS Bleed, injector coding, ADAS calibration, Fuel Trim Reset, Power Balance, Crankshaft Sensors Relearn, Idle Relearn, Fuel Injector Balance, etc. It helps to save time and provides you the return on investment and confidence in daily repair. It support FCA AutoAuth for Chrysler 2018+, CAN FD for GM 2020+, DoIP for Jaguar, etc newer cars. Note: Do NOT work on all cars. Please check compatibility before purchase
- Topology Mapping Scan Tool – Smarter Troubleshooting at a Glance: Color-coded topology maps show ECU networks clearly, helping check communication, identify health, locate issues instantly. Essential for diagnosing complex CAN FD networks like for GM 2020+. XTOOL D9 MAX topology scanner improves efficiency by 90% for frequent repair for auto shops, dealership, like resolving problem found comebacks for Audi Q7, for Porsche Cayenne electrical gremlins—reduces repeat repairs by 65%; like authenticating module positions for replacements—avoid bricking $3k+ control units during replacement
- AI-Assisted All-Systems Diagnostics & 4000+ Bi-Directional Control: XTOOL D9MAX bi directional scan tool can perform OE-level active tests to check the working status of car components, like Compression Test, Cooling Fan Test, ABS pump cycling, etc. Useful, Cost-effective for workshops and auto enthusiasts. This wireless obd2 scanner diagnostic tool helps to access to all available systems with “dealer-level” diagnostics that deliver accurate and in-depth results by reading/clearing codes and analyzes fault codes and diagnostic reports with AI for better repair solutions. Note: Active Test menu varies across vehicle, AI is just for reference
SEOCONTENT-START
Classification:
ST23-005
Reference:
NTB23-087
Date:
December 21, 2023
Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/4
VOLUNTARY SAFETY RECALL CAMPAIGN 2024 ALTIMA; STEERING GEAR
CAMPAIGN ID #: PC997
APPLIED VEHICLES: 2024 Altima (L34)
Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary safety recall campaign, on certain specific model year 2024 Altima vehicles, to replace the Steering Gear. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC997 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale.
Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. SERVICE PROCEDURE 1. Replace the Steering Gear.
• Refer to the Electronic Service Manual (ESM): STEERING > STEERING SYSTEM
> REMOVAL AND INSTALLATION > STEERING GEAR AND LINKAGE >
Removal and Installation Steering Gear 1.
4.
7.
10. Heat shield 1 Boot
Suspension member Heat shield 3 2. Inner socket
5. Small boot clamp
8. Steering gear Figure 1 3. Large boot clamp
6. Outer socket
9. Heat shield 2 To avoid risk of injury or death from an airbag not deploying due to a broken spiral cable, secure the steering wheel during the repair. The following one-time use nuts MUST be replaced and torqued to the ESM specification listed below:
• Steering Gear Nuts – 145 N•m (15 kg-m, 107 ft-lb)
• Stabilizer Bar Connecting Rod Nut – 84 N•m (8.6 kg-m, 62 ft-lb)
• Outer Socket Nut – 34.4 N•m (3.5 kg-m, 25 ft-lb)
• Lower Ball Joint Nut – 97.5 N•m (9.9 kg-m, 72 ft-lb) 2/4 NTB23-087 • Wheel nut torque: 113 N•m (12 kg-m, 83 ft-lb) Figure 2 2. Perform “ADDITIONAL SERVICE WHEN REPLACING EPS CONTROL UNIT”.
• Refer to the ESM: STEERING > STEERING CONTROL SYSTEM > BASIC INSPECTION > ELECTRONICALLY CONTROLLED POWER STEERING SYSTEM > ADDITIONAL SERVICE WHEN REPLACING EPS CONTROL UNIT
> Work Procedure 3. If equipped with Pro-PILOT Assist, perform “STEERING TORQUE CALIBRATION”.
• Refer to the ESM: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > STEERING COLUMN > STEERING TORQUE CALIBRATION > Work Procedure 4. Perform wheel alignment.
• Refer to the ESM: SUSPENSION > FRONT SUSPENSION > PERIODIC MAINTENANCE > WHEEL ALIGNMENT > Adjustment 5. Adjust neutral position of the steering angle sensor.
• Refer to the ESM: BRAKES > BRAKE CONTROL SYSTEM > VDC/TCS/ABS > BASIC INSPECTION > BRAKE CONTROL SYSTEM > ADJUSTMENT OF STEERING ANGLE SENSOR NEUTRAL POSITION > Work Procedure 3/4 NTB23-087 4/4 NTB23-087
PARTS INFORMATION
DESCRIPTION PART NUMBER QUANTITY
GEAR & LINKAGE ASSY – POWER STEERING 49001-6CA5A 1
NUT 54588-JA060 3
NUT – HEX 08912-4421A 2
NUT 01225-N2011 2
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID DESCRIPTION OP CODE FRT PC997 Replace Steering Gear Assembly (Power Rack & Pinion) PC9970 2.7
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE DESCRIPTION
December 21, 2023 NTB23-087 Original bulletin published
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.