Voluntary Safety Recall Campaign PC798 – Tire Inspection – 2019-2020 Nissan Altima & 2018-2021 Titan

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March 11, 2021

Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590

Dear Mr. Giuseppe:

We are transmitting the enclosed Defect Information Report in accordance with 49 CFR Part 573.

According to Continental Tire the Americas, LLC (CTA) Defect Information Report #21T-001, certain Continental brand tires that they manufactured may contain a safety defect.  Some of the potentially affected tires may be installed on certain Model Year 2019-2020 Nissan Altima and Model Year 2018-2021 Nissan Titan vehicles outlined in section 2 below.

Very truly,

Derek Latta
Manager,
Technical Compliance

Encl.

DEFECT INFORMATION REPORT

 Manufacturer:

Nissan North America Inc., Smyrna Plant
Nissan North America, Inc., Canton Plant

The tire manufacturer is:

Continental Tire the Americas, LLC.
1830 Macmillan Park Drive
Fort Mill, SC 29707

Harald Morgenstern
Manager, NHTSA Compliance
704-583-4877 (Direct Line)

For additional details on the equipment manufacturer, please see CTA Defect Information Report #21T-001.

2. Units Potentially Involved:

This issue affects certain Nissan Altima and Titan models equipped with the subject Continental tires shown in the table below:

Vehicles involved:

No other Nissan or Infiniti vehicles are affected by this issue because the affected tires (described in Section 5 below) are unique to these models and dates of manufacture.

3. Total Number of Vehicles Potentially Involved:

According to CTA Defect Information Report #21T-001, 203 affected tires were shipped to

OEM and Replacement market customers.  CTA has informed Nissan that it shipped seven (7) of these tires to Nissan among 3,497 tires molded with the specific DOT and Mold numbers under recall. Nissan has identified 126,809 vehicles that may have been fitted with these subject tires.

4. Percentage of Vehicles Estimated to Actually Contain the Defect:

According to CTA Defect Information Report #21T-001, the forecasted incident rate based on the seven (7) tires shipped to Nissan potentially containing the defect is 0.2%.

5. Description of the Defect:

Please see CTA Defect Information Report #21T-001.

The affected Nissan Altima and Titan vehicles may be equipped with the subject tires.

According to CTA, the affected tires in the recall may have a potential over cure condition.  As a result, the affected tires may experience a carcass break in the sidewall with sudden air loss, or they could develop a belt edge separation that could lead to a partial or full tread/belt loss.

Affected tires may experience a sudden air loss without warning while others may exhibit localized tread wear which may manifest as excessive vibration and/or bulging in the tread area.  These conditions could increase the risk of serious injury or death.

6. Chronology of Principle Events:

February 15, 2021 – CTA submitted Defect Information Report #21T-001 to NHTSA and notified Nissan of the recall regarding an over cure condition that occurred on certain tires shipped to OEMs and replacement market customers.   CTA subsequently provided information concerning the potential quantity of subject tires shipped to Nissan.

Nissan reviewed production records to identify the production period of potentially affected vehicles based on the information provided by CTA.  Nissan determined some of the potentially affected tires were installed on certain Nissan Altima and Titan vehicles.

March 4, 2021 – Based on the foregoing, Nissan decided to conduct a safety recall campaign to inspect, and if necessary, remedy all potentially affected vehicles.

7. Description of Corrective Action:

Nissan will notify all owners of potentially affected vehicles on April 28, 2021.   Dealers will be notified on March 12, 2021.  Dealers will inspect the sidewalls of all tires for the specific DOT and mold numbers under Continental recall.  If any subject tires are found, the dealer will remove and replace the tires with new ones.  All removed tires will be collected and returned to Continental for quality and investigation purposes; after which, Continental will dispose of the tires according to local regulations.

Nissan will coordinate with CTA concerning the appropriate instructions for any reimbursement requests.

8. Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

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May 7, 2021
Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Dear Mr. Giuseppe:
We are transmitting the enclosed supplement to the Defect Information Report filed on March
11 2021. This supplement updates section(s) 2, 3, 4, 6 and 7: Vehicles Potentially Involved, Total
Number of Vehicles Potentially Involved, Percentage of Vehicles Estimated to Actually Contain
the Defect, Chronology of Principal Events and Description of Corrective Action, respectively.
Very truly,
Derek Latta
Manager,
Technical Compliance
Encl.
Nissan North America, Inc.
One Nissan Way
Franklin, TN 37067
Mailing Address:
PO Box 685001
Franklin, TN 37068
DEFECT INFORMATION REPORT
1. Manufacturer:
Nissan North America Inc., Smyrna Plant
Nissan North America, Inc., Canton Plant
The tire manufacturer is:
Continental Tire the Americas, LLC.
1830 Macmillan Park Drive
Fort Mill, SC 29707
Harald Morgenstern
Manager, NHTSA Compliance
704-583-4877 (Direct Line)
For additional details on the equipment manufacturer, please see CTA Defect Information
Report #21T-001.
2. Units Potentially Involved:
This issue affects certain Nissan Altima and Titan models equipped with the subject
Continental tires shown in the table below:
Model Tire Description DOT Mold
Number
Part Number
Titan 265/70 R18 116S TL Grabber HTS 1818 415465 40312 EZ41D
Titan 275/70 R18 116S TL Grabber APT 5218 415812 40312 EZ40C
Altima 215/60 R16 95H TL ProContact TX 1819 419091 40312 6CA1D
Altima 215/60 R16 95H TL ProContact TX 1819 419087 40312 6CA1D
Titan 275/70 R18 116S TL Grabber APT 0120 415813 40312 EZ40C
Altima 215/60 R16 095H TL ProContact TX 3120 419088 40312 6CA1D
Altima 215/60 R16 095h TL ProContact TX 3120 419149 40312 6CA1D
Vehicles involved:
Model Year Model Manufacturing Range
MY 2019-2020 Nissan Altima May 20, 2019 to September 3, 2020
MY 2018-2021 Nissan Titan May 9, 2018 to February 12, 2021
No other Nissan or Infiniti vehicles are affected by this issue because the affected tires
(described in Section 5 below) are unique to these models and dates of manufacture.
3. Total Number of Vehicles Potentially Involved:
According to CTA Defect Information Report #21T-001, 203 affected tires were shipped to
OEM and Replacement market customers. CTA has informed Nissan that it shipped seven
(7) of these tires to Nissan among 1,596 tires molded with the specific DOT and Mold
numbers under recall. Nissan has identified 36,141 vehicles that may have been fitted with
these subject tires.
4. Percentage of Vehicles Estimated to Actually Contain the Defect:
According to CTA Defect Information Report #21T-001, the forecasted incident rate based on
the seven (7) tires shipped to Nissan potentially containing the defect is 0.4%.
5. Description of the Defect:
Please see CTA Defect Information Report #21T-001.
The affected Nissan Altima and Titan vehicles may be equipped with the subject tires.
According to CTA, the affected tires in the recall may have a potential over cure condition.
As a result, the affected tires may experience a carcass break in the sidewall with sudden air
loss, or they could develop a belt edge separation that could lead to a partial or full
tread/belt loss.
Affected tires may experience a sudden air loss without warning while others may exhibit
localized tread wear which may manifest as excessive vibration and/or bulging in the tread
area. These conditions could increase the risk of serious injury or death.
6. Chronology of Principle Events:
February 15, 2021 – CTA submitted Defect Information Report #21T-001 to NHTSA and
notified Nissan of the recall regarding an over cure condition that occurred on certain tires
shipped to OEMs and replacement market customers. CTA subsequently provided
information concerning the potential quantity of subject tires shipped to Nissan.
Nissan reviewed production records to identify the production period of potentially affected
vehicles based on the information provided by CTA. Nissan determined some of the
potentially affected tires were installed on certain Nissan Altima and Titan vehicles.
March 4, 2021 – Based on the foregoing, Nissan decided to conduct a safety recall campaign
to inspect, and if necessary, remedy all potentially affected vehicles.
March 11, 2021 – Nissan submitted Defect Information Report #21V-169 to NHTSA.
March 2021 to April 2021 – Nissan continued review of production records to identify more
precisely the production periods of potentially affected vehicles.
May 4, 2021 – Nissan met with NHTSA to discuss improved traceability records that were
identified for Altima vehicles at the Smyrna, TN plant. This new information allowed Nissan
to more accurately identify the production windows of potentially affected vehicles.
7. Description of Corrective Action:
Nissan will notify all owners of potentially affected vehicles on May 11, 2021. Dealers will be
notified of the population reduction on March 14, 2021. Dealers will inspect the sidewalls of
all tires for the specific DOT and mold numbers under Continental recall. If any subject tires
are found, the dealer will remove and replace the tires with new ones. All removed tires will
be collected and returned to Continental for quality and investigation purposes; after which,
Continental will dispose of the tires according to local regulations.
Nissan will coordinate with CTA concerning the appropriate instructions for any
reimbursement requests.
8. Copy of Notices:
Copies of all notices will be provided to NHTSA as they become available.

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CAMPAIGN ID: PC798| REVISION 1
CAMPAIGN
BULLETIN
Tire Inspection
Voluntary Safety Recall Campaign
Reference: PC798
Date: May 14, 2021
Attention: Dealer Principal, Sales, Service & Parts Managers
SAFETY RECALL
UPDATE May 14, 2021
Please discard earlier versions of this bulletin.
The announcement from March 12, 2021 has been revised to include:
• Review of additional delivery and production records for Altima vehicles at the Smyrna, TN plant has allowed Nissan to more accurately identify the production window of potentially affected vehicles. As a result, the affected population and dealer inventory for covered Altima vehicles has decreased for this campaign.
• Owner notification timing updated.
IMPORTANT: It is a violation of Federal law for retailers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s final remedy action is performed.
Affected Models/Years:
Affected Population:
Dealer Inventory:
SERVICE COMM Activation date:
Stop Sale
In Effect
2019-20 Altima (L34)
1,529
738
March 12, 2021
YES
2018-21 Titan (L61)
34,612
6,947
***** What Dealers Should Do****
1. Verify if vehicles are affected by this Voluntary Safety Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PC798.
CAMPAIGN ID: PC798 | REVISION 1
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.
• Service Comm and DBS were updated on May 4, 2021 with the adjusted vehicle population for Altima.
• Claim submission issues due to the population adjustment – call the Warranty Claims Call Center for assistance.
2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired.
3. Dealers should use the appropriate bulletin listed below to inspect and, if necessary, remedy any vehicles subject to this campaign.
4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle.
***** Release Schedule *****
Parts
Affected vehicle replacement tires, if necessary, are orderable via normal process through the Nissan Maintenance Advantage program: Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal; www.NNAnet.com and click on the “Maintenance Advantage – Tire/Battery/Chemical” link.
NOTE: Claiming instructions are provided in the Recall Campaign Technical Bulletin (NTB21-020 – Altima/NTB21-021 – Titan). DO NOT claim the Dealer Tire part number on the claim.
Dealers should inspect any applicable tires in their inventory and contact their Dealer Tire or Nissan Carline representative to obtain a refund or exchange for any that are found with the suspect Department of Transportation (DOT) numbers and mold numbers. There may be other return processes, related to Continental tires, that are separate from the process outlined in the campaign specific repair bulletin.
NOTE: Tires are being collected by Nissan North America for quality and investigation purposes. Dealers should refer to the tire return process in the Q&A section of this announcement for details.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Revision History:
Date
Announcement
Purpose
March 12, 2021
Voluntary Safety Recall
New Campaign Announcement
May 14, 2021
Revision 1
Update regarding vehicle population

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OWNER NOTIFICATION
NOTIFICACION PROPRIETARIO
Dear Nissan Altima Owner:
NHTSA RECALL 21V-169
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety
Act. Nissan has decided that a defect which relates to motor vehicle safety exists in some 2019 Model Year
Nissan Altima vehicles. Our records indicate that you own or lease the Nissan vehicle identified by the VIN on
the inside of this notice.
Reason for Recall
Motivo del Retiro
During manufacturing, the tires on your 2019 Altima vehicle may have been over cured. As a result, the affected
tires may experience a rupture in the sidewall without warning, leading to sudden air loss. Additionally, the tires
could develop a belt edge separation that could lead to a partial or full tread/belt loss. Both conditions can
increase the risk of injury or a crash.
What Nissan Will Do
Que Hara Nissan
Dealers will inspect all four (4) tires and, if necessary, replace any that are found with the suspect Department of
Transportation (DOT) numbers and mold numbers subject to this recall. Your vehicle may require anywhere
from zero to four tires to be replaced.
This free service could take up to two (2) hours to complete, depending on number of tires requiring
replacement, but your Nissan dealer may require your vehicle for a longer period of time based upon their work
schedule.
What You Should Do
Que Debes Hacer
Contact your Nissan dealer at your earliest convenience in order to arrange an appointment to have your
vehicle tires inspected. Please bring this notice with you when you keep your service appointment.
Comunfcate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparaci6n
para tu vehfculo. Se requiere que traigas esta notificaci6n el dfa de tu cita.
For more information about the recall, please visit
https://nna.secure.force.com/recall?camp=PC798.
Para obtener mas informaci6n sobre el retiro, visite
https://nna.secure.force.com/recall?camp=PC798.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National
Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free
number is 1-800-867-7669.
Si el concesionario no cum pie, o no le es posible realizar las reparaciones necesarias sin cargos, puedes
contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department,
Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El numero libre de cargos es 1-800-867-
7669.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-
800-424-9153); or go to http:/ /www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience
this may cause you.
Gracias par tu cooperaci6n. Agradecemos tu patrocinio coma dueno de un Nissan y te ofrecemos nuestras
disculpas par cualquier inconveniente que esto pueda ocasionar.

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