Recall PC855 Missing Tow Hitch Compromises Fuel Tank – 2022 Nissan Frontier

SEOCONTENT-START

November 22, 2021 Mr. Jeff Giuseppe Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) Room W48-302 1200 New Jersey Avenue, SE Washington, D.C. 20590 Dear Mr. Giuseppe: We are transmitting the enclosed Non-Compliance Information Report in accordance with 49 CFR Part 573. A voluntary recall campaign will be initiated and your office provided with the notices. Very truly, Derek Latta Manager, Technical Compliance Encl. Nissan North America, Inc. One Nissan Way Franklin, TN 37067 Mailing Address: PO Box 685001 Franklin, TN 37068 NONCOMPLIANCE INFORMATION REPORT 1. Manufacturer: Nissan North America, Inc., Canton plant 2. Vehicles Potentially Involved: Certain Model Year 2022 Nissan Frontier Crew Cab Long Bed vehicles manufactured from August 10, 2021 (start of production) to September 3, 2021 at the Canton, MS plant. This issue (as described in Section 5 below) is specific to Nissan Frontier Crew Cab Long Bed trim due to the unique design. No other Nissan or INFINITI vehicles are affected. The name, description and part number of the missing components are below: Part Name Part Description Part Number TOW HITCH RECEIVER Tow Hitch T99T5 9BU0B 4-7 PIN TOW HARNESS KIT Tow Harness Kit T99T8 9BU0A 3. Total Number of Vehicles Potentially Involved: Fifty (50) Model Year 2022 Nissan Frontier Crew Cab Long Bed vehicles were assembled without a hitch. Nissan launched a dealer action and the hitch has since been installed on 28 of the 50 vehicles. 4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: 100% 5. Description of the Noncompliance: Due to a production error that has since been corrected, certain Model Year 2022 Frontier Crew Cab Long Bed vehicles were assembled without a tow hitch installed. Without the rear tow hitch, in the event of a rear collision, affected vehicles could experience leaf spring contact with the fuel tank. This contact could potentially result in a fuel leak, increasing the risk of injury. In this condition, the vehicle would not comply with S6.2 (b) of FMVSS 301. 6. Basis for Determination of the Existence of a Noncompliance In early September 2021, Nissan determined that the tow hitch package was not being installed on certain Frontier vehicles due to a parts shortage. Nissan reviewed production records and determined that fifty (50) Frontier Crew Cab Long Bed vehicles were produced and shipped without a standard specification tow hitch. Further review determined the Frontier Crew Cab Long Bed trim level was certified under FMVSS 301 S6.2 (b) with the tow hitch installed. On September 3, 2021, Nissan implemented production countermeasures to prevent further delivery of this trim level without a hitch. On September 11, 2021, Nissan initiated a proactive dealer action to install the hitch on the affected vehicles. October 2021 – Nissan reviewed the safety assessment to evaluate the impact of the missing hitch to the regulation. November 17, 2021 – Nissan decided to conduct a Voluntary Recall for the remaining twentytwo (22) subject vehicles to install the tow hitch. 7. Description of Corrective Action: Nissan will notify all owners of affected vehicles by December 16, 2021. Dealers will be notified on November 23, 2021. The dealer will install the tow hitch, relays and associated wiring free of charge. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles as they are still under warranty. 8. Copy of Notices: Copies of all notices will be provided to NHTSA as they become available.

**************************************************************************************************************

OWNER NOTIFICATION NHTSA RECALL 21V-917 NOTIFICACIÓN PROPRIETARIO Dear Frontier Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Nissan has decided that certain 2022 Model Year Nissan Frontier Crew Cab Long Bed vehicles fail to conform to Federal Motor Vehicle Standard (FMVSS) number 301, “Fuel System Integrity.” Our records indicate that you own or lease the Nissan vehicle subject to this recall as identified by the VIN on the inside of this notice. Reason for Recall Motivo del Retiro Due to a production error that has since been corrected, certain Model Year 2022 Frontier Crew Cab Long Bed vehicles were assembled without a tow hitch installed. Without a rear tow hitch, in the event of a rear collision, affected vehicles could experience leaf spring contact with the fuel tank. This contact could potentially result in a fuel leak, increasing the risk of injury. In this condition, the vehicle would not comply with FMVSS 301. What Nissan Will Do Qué Hará Nissan Your Nissan dealer will install the tow hitch and trailer tow harness kit, free of charge. The installation could take up to one and a half (1.5) hours to complete. Your dealer may require the vehicle for a longer period of time based upon the dealer’s work schedule. What You Should Do Qué Debes Hacer Please contact your Nissan dealer in order to arrange an appointment to have your tow hitch installed as soon as possible. Please bring this notice with you when you attend your service appointment. Comunícate con cualquier concesionario Nissan a la mayor brevedad para concertar una cita de reparación para tu vehículo. Se requiere que traigas esta notificación el día de tu cita. For more information about the recall, please visit https://nna.secure.force.com/recall?camp=PC855. Para obtener más información sobre el retiro, visite https://nna.secure.force.com/recall?camp=PC855. If the dealer fails to, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-867-7669. Si el concesionario no cumple, o no le es posible realizar las reparaciones necesarias sin cargos, puedes contactar al Departamento Nacional de Asuntos del Consumidor a: National Consumer Affairs Department, Nissan North America, Inc. P.O. Box 685003, Franklin, TN 37068-5003. El número libre de cargos es 1-800-867- 7669. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1- 800-424-9153); or go to http://www.safercar.gov. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your cooperation. We appreciate your Nissan ownership and apologize for any inconvenience this may cause you. Gracias por tu cooperación. Agradecemos tu patrocinio como dueño de un Nissan y te ofrecemos nuestras disculpas por cualquier inconveniente que esto pueda ocasionar.

**************************************************************************************************************

Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL    ~ NISSAN ~ CAMPAIGN BULLETIN Trailer Tow Harness and Tow Hitch Receiver Voluntary Recall Campaign Reference: PC855 Date: November 23, 2021 IMPORTANT: It is a violation of Federal law for dealers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. Affected Models/Years: 2022 Frontier (D41) ***** Campaign Summary ***** Affected Population: 22 Dealer SERVICE COMM Stop Sale Inventory: Activation date: In Effect 3 -November 23, 2021 Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that the previously announced quality action (PC843), for new vehicle inventory, is being reclassified as a Voluntary Recall Campaign. Dealers will install a tow hitch receiver and trailer tow harness kit on 22 specific MY2022 Frontier Crew Cab Long Bed vehicles identified in Service Comm and DBS National Service History. Certain Frontier Crew Cab Long Bed models were produced and sold without a tow hitch installed. Without a rear tow hitch, in the event of a crash, affected vehicles could experience leaf spring contact with the fuel tank, which could potentially result in a fuel leak, increasing the risk of injury. In this condition, the vehicle would not comply with FMVSS 301 ***** What Dealers Should Do **** l Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history – Open Campaign ID. PCSSS New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected by this recall campaign until after the vehicle has been repaired. 3. Dealers should use NTB21-108 to remedy any vehicles subject to this campaign. 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. CAMPAIGN ID: PCSSS I Original Document    ***** Release Schedule ***** Parts are anticipated to be available for order beginning December 6, 2021 Parts may be ordered via normal process. T99T5-9BU0B Tow Hitch Receiver T99T8-9BU0A Tow Harness l<it NTB21-108 Nissan will begin notifying owners of all potentially affected vehicles in December 2021, via US Mail. ***** Dealer Responsibility***** It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign ID. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory. If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion. NISSAN NORTH AMERICA, INC. Aftersales DIVISION Frequently Asked Questions (FAQ): Q. Is this a recall? A Yes. Q. Is this a Stop Sale? A Yes. Q. What is the reason for the recall? A Certain Frontier Crew Cab Long Bed models were produced and sold without a tow hitch installed Q. What is the possible effect of the condition? A Without a rear tow hitch, in the event of a rear collision, affected vehicles could experience leaf spring contact with the fuel tank, which could potentially result in a fuel leak, increasing the risk of injury. In this condition, the vehicle would not comply with FMVSS 307. CAMPAIGN ID: PCSSS I Original Document Q. What will be the corrective action for this voluntary recall campaign? A Dealers will install a tow hitch receiver and trailer tow harness kit Q. How long will the corrective action take? A This service, which is conducted at no charge to you for parts and labor, could take up to one and a half (15) hours to complete. However, your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule. Q. When will vehicle owners be notified? A Nissan will begin notifying owners of all potentially affected vehicles in December 2021, via US Mail. Q. Is my vehicle safe to drive? A If your vehicle is subject to this campaign, you will receive an Owner Notification letter from Nissan, which will provide instructions on how to remedy your vehicle. Affected owners are encouraged to have their vehicles remedied as soon as possible upon notification. Q. Is there anything owners can do to mitigate this condition? A No. Q. Are parts readily available? A Parts are anticipated to be available the week of December 6, 2021. Q. Will a rental vehicle be provided while the dealer is servicing the vehicle? A Please consult your dealer for alternate transportation availability while your vehicle is being serviced Rental is available upon customer request, while parts are on order. Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is required Please refer to the Goodwill Rental Guidelines in the APRM for detailed information regarding application of rental reimbursement CAMPAIGN ID: PC855 I Original Document Q. Is there any charge for this service? A No. The remedy will be performed for the customer free of charge for parts and labor. Q. Will I have to take my vehicle back to the selling dealer to have the service performed? A No, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed. Q. I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle? A The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. Q. What model year vehicles are involved? A Certain Model Year 2022 Nissan Frontier Crew Cab Long Bed vehicles manufactured from August 10, 2021 to September 3, 2021 at the Canton, MS plant are affected. Q. Are you experiencing this condition on any other Nissan (or INFINITI) models? A No. Revision History: CAMPAIGN ID: PC855 I Original Document

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-917 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Nissan North America, Inc. Submission Date : NOV 22, 2021 NHTSA Recall No. : 21V-917 Manufacturer Recall No. : PC855 Manufacturer Information : Manufacturer Name : Nissan North America, Inc. Address : P. O. BOX 685001 Franklin TN 37068-5009 Company phone : 800-647-7261 Population : Number of potentially involved : 22 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Nissan Frontier Crew Cab Long Bed Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : This issue is specific to Nissan Frontier Crew Cab Long Bed trim due to the unique design. No other Nissan or INFINITI vehicles are affected. Production Dates : AUG 10, 2021 – SEP 03, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Due to a production error that has since been corrected, certain Model Year 2022 Frontier Crew Cab Long Bed vehicles were assembled without a tow hitch installed. Without the rear tow hitch, in the event of a rear collision, affected vehicles could experience leaf spring contact with the fuel tank. FMVSS 1 : 301 – Fuel system integrity FMVSS 2 : NR Description of the Safety Risk : This contact could potentially result in a fuel leak, increasing the risk of injury. In this condition, the vehicle would not comply with S6.2 (b) of FMVSS 301. Description of the Cause : NR Identification of Any Warning that can Occur : There is no preceding warning. Involved Components : Part 573 Safety Recall Report 21V-917 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : TOW HITCH RECEIVER Component Description : Tow Hitch Component Part Number : T99T5 9BU0B Component Name 2 : 4-7 PIN TOW HARNESS KIT Component Description : Tow Harness Kit Component Part Number : T99T8 9BU0A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In early September 2021, Nissan determined that the tow hitch package was not being installed on certain Frontier vehicles due to a parts shortage. Nissan reviewed production records and determined that fifty (50) Frontier Crew Cab Long Bed vehicles were produced and shipped without a standard specification tow hitch. Further review determined the Frontier Crew Cab Long Bed trim level was certified under FMVSS 301 S6.2 (b) with the tow hitch installed. On September 3, 2021, Nissan implemented production countermeasures to prevent further delivery of this trim level without a hitch. On September 11, 2021, Nissan initiated a proactive dealer action to install the hitch on the affected vehicles. October 2021 – Nissan reviewed the safety assessment to evaluate the impact of the missing hitch to the regulation. November 17, 2021 – Nissan decided to conduct a Voluntary Recall for the remaining twenty-two (22) subject vehicles to install the tow hitch. Part 573 Safety Recall Report 21V-917 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The dealer will install the tow hitch, relays and associated wiring free of charge. Nissan will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy for the subject vehicles as they are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Nissan will notify all owners of affected vehicles by December 16, 2021. Dealers will be notified on November 23, 2021. Planned Dealer Notification Date : NOV 23, 2021 – NR Planned Owner Notification Date : DEC 16, 2021 – NR * NR – Not Reported

**************************************************************************************************************

SEOCONTENT-END