Voluntary Safety/Emission Recall Campaign 2021 Infiniti Q50/Q60; ECM Reprogram

Classification:	Reference:	Date:
EC21-009A	ITB21-006A	April 9, 2021

 

VOLUNTARY SAFETY/EMISSION RECALL CAMPAIGN  2021 Q50/Q60; ECM REPROGRAM

 

This bulletin has been amended. See AMENDMENT HISTORY on the last page.  Discard all previous versions of this bulletin.

 

CAMPAIGN ID #:	R20C5
APPLIED VEHICLES:	2021 Q50 (V37) 2021 Q60 (CV37)

 

Check Service COMM or Dealer Business Systems (DBS)  National Service History to confirm campaign eligibility.

 

INTRODUCTION

Infiniti is conducting this voluntary safety and emission recall campaign, on certain specific model year 2021 Q50 and Q60 vehicles, to reprogram the ECM. This service will be performed at no charge to the customer for parts or labor.

 

IDENTIFICATION NUMBER

Infiniti has assigned identification number R20C5 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.

 

RETAILER RESPONSIBILITY

It is the  retailer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety and emission recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a retailer’s inventory.  Federal law requires that new vehicles in retailer inventory which are the subject of a safety recall must be corrected prior to sale.  Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration.  While federal law applies only to new vehicles, Infiniti strongly encourages retailers to correct any used vehicles in their inventory before they are retailed.

 

IMPORTANT

Attention California Dealers

An Emission Recall Campaign Completion (ERCC) label must be filled out by the technician performing the repair, and then attached to the underside of the vehicle hood. A sample of the label is shown below.

 

California law prohibits owners from renewing their California registration if emissions related recall work has not been performed. California dealers are now required to issue a proof of correction certificate to vehicle owners upon completion of emissions related recall work. Please fill out one of the campaign completion forms for each owner that has this campaign performed. Instruct owners to keep this certificate unless they are requested to mail it to the DMV. A sample of the form is shown in Figure 2 below.

 

NOTE:

• These forms (item number CAEMRC 1-20) and labels (item number NIS-UHL-16) are available from Nissan Publications (1-800-247-5321) at no charge.
• When either item (form or label) is ordered, you will automatically receive the other item as well.

 

SERVICE PROCEDURE

 

1. Using C-III plus, confirm the current ECM part number and write it on the repair order.

 

• If it matches one of the part numbers in Table A, continue to step 2 on page 4 to reprogram the ECM.

 

• If there is not a match, no repair is needed. Go to CLAIMS INFORMATION on page 4.

 

Table A

MODEL	CURRENT ECM PART NUMBER: 23710-
2021 Q50	4HF3B, 4HF4B 6HN2C, 6HN3C 6HN4B, 6HN5B, 6HN6B, 6HN7B, 6HN8B, 6HN9B
2021 Q60	5DV0C, 5DV1C 5DV2B, 5DV3B, 5DV4B, 5DV5B, 5DV6B, 5DV7B

 

NOTICE

Perform the following before starting the reprogramming procedure to prevent damage to the control unit. 

• Connect the AC Adapter to the CONSULT PC.
• Connect the CONSULT PC to the Internet via Wi-Fi or a network cable.
• Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current date and all C III plus software updates (if any) have been installed.
• Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC or VI  during reprogramming, the reprogramming may be interrupted.
• Turn OFF all vehicle electrical loads.
• Turn ON the hazard warning lamps.
• Connect a battery maintainer or smart charger, set to reflash mode or a similar setting, to ensure the battery voltage stays between 12.0 V and 15.5 V.

 

HINT: 

• If you are not familiar with the reprogramming procedure, click here. This will link you to the “CONSULT-III plus (C-III plus) ECM Reprogramming” general procedure.
• Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learning conditions:
• • Engine coolant temperature: 70 – 100°C (158 – 212°F)
• • Battery voltage: More than 12.9 V (At idle)
• • Transmission: Warmed up

 

• When reprogramming is complete, you may be required to perform:
• • Accelerator Pedal Released Position Learning
• • Throttle Valve Closed Position Learning
• • Turbocharger Wastegate Control Actuator Initialization
• • Electric Intake Valve Timing Control Actuator Reference Position Learning
• • Idle Air Volume Learning
• • DTC Erase.

 

2. Reprogram the ECM.

 

3. After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the before and after part numbers of the control unit and attach it to the repair order.

 

CLAIMS INFORMATION

Submit a “CM” line claim using the following claims coding:

CAMPAIGN (“CM”) ID	DESCRIPTION	OP CODE	FRT
R20C5	Reprogram Engine Control Module	R20C50	0.6 hr
	Reprogram Not Needed	R20C51	0.3 hr

 

 

AMENDMENT HISTORY

PUBLISHED DATE	REFERENCE	DESCRIPTION
March 26, 2021	ITB21-006	Original bulletin published
April 9, 2021	ITB21-006A	Updated campaign type to safety and emission recall, Emission Recall Campaign Completion label information added.

 

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Remedy Instructions and TSB

RCRIT-21V234-3322.pdf 103.207KB

 

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Remedy Instructions and TSB

RCRIT-21V234-7478.pdf 274.847KB

 

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Reprogramming

J2534-1 Re/Programming

• J2534-1

• Reprogramming

• Blank Programming

 

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Tutorial for Purchasing NERS Software

Software updated April 26, 2019 to version # 04.03.00. It is recommended the latest version of NERS be installed before connecting to a vehicle.

This NERS software supports reprogrammable Engine and Transmission control units from 1999 to 2019 model year vehicles, and 2005 MY and later VIN writing into ECUs, when using a Nissan validated pass-through device. Click the Reprogramming Tab for additional information on reprogramming. This software only provides ECU reprogramming, blank programming and VIN writing capability. It does not provide diagnostic or key programming capability. For Engine and Transmission control unit reprogramming and VIN writing capability on 2020 MY & newer, please use CONSULT-III plus or CONSULT-III plus R2R software.

Vehicle reprogramming requires the use of the following:

• Nissan validated J2534-1 device
• Nissan ECU Reprogramming Software (NERS)
• Personal computer running Windows XP (SP2 or later) or Windows 7 or 10 64Bit
• Applicable reprogram file

 

Nissan tested and validated the below listed devices. Nissan does not recommend the use of any other J2534-1 device not listed here.

Manufacturer	Models
Actia	PassThru +XS
Autel	MaxiFlash Elite (with firmware v3.01)
Bosch	Mastertech VCI (SFP v5.11.9)
Dearborn Group	VSI-2534
Drew Technologies/OPUS IVS	CarDAQ Plus, CarDAQ M, Mongoose ISO/CAN
Hella Gutmann Solutions	Mega Macs 42 SE (DT VCI), Mega Macs 66 (DT66)
Texa	TEXA Navigator TXTs Series

Click the below link to purchase NERS diagnostic software.

Purchase NERS Software

 

Download Purchased ECU Data File(s)

Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.

• Visit the ECU File Downloads Page

Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will no longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.

 

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When you purchase a J-2534 reprogramming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.

Please Note that J2534-1 supports reprogramming on 1999 MY and later vehicles.

 

How to find the proper J-2534 Reprogramming ECU file:

In order for you to locate the proper ECU file, you will need to look up the applicable Technical Services Bulletin(TSB) for your vehicle. Instructions in the TSB will pinpoint and advise you of the ECU part # to enter below.

•  Search for TSB.

 

Download Purchased ECU Data File(s)

Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.

• Visit the ECU File Downloads Page

Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.

Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide

 

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September 2013, Nissan and Infiniti began the phase in of “Blank” Service Parts ECUs and TCMs. Depending upon the model and model year, replacement modules come WITHOUT software. When a replacement module is installed in an applicable vehicle for any reason, it will need to be programmed.

When you purchase a J-2534 Blank programming file, you will get a zip file containing a data file (.dat, .pdx, .xcal, .7z), a .csv or .xml file and a Reprog_readme.pdf. Please review the readme file for information on where to place the files in your PC.

 

How to find the proper J-2534 Blank Programming ECU file:

• Obtain the blank ECU part number when you purchase the replacement ECU. Nissan’s and Infiniti’s parts catalog provides both the blank ECU part number and the ROM-DATA ID part number (after programming part number) to be used. Enter this blank ECU part number in the field below.

or

• Using C-III plus software, retrieve the blank ECU part number from the new ECU. Enter this blank ECU part number in the field below.

Please note: Take care after making your selection that the listed vehicle information matches the vehicle you are programming.

• Special Note: NERS Version 03.08 or higher supports Blank RWD, 5 speed TCM programming.

 

Download Purchased ECU Data File(s)

Once you have purchased ECU data file(s) and your order is completed, your ECU files can be downloaded. Please verify that you are logged in to your account before proceeding.

• Visit the ECU File Downloads Page

Purchase of ECU data enables file download access for a period of 24 hours, after which time the file will not longer appear in your list of purchased data files. Be sure to download all data files immediately following your purchase.

Special Note: Nissan and Infiniti vehicle uses a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their Nissan or Infiniti Techinfo website user ID and password to perform Re/programming and Configuration in NERS.
Login Instruction Guide

 

www.nissan-techinfo.com

 

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