FMVSS 111 Rear Visibility System – 2018-2019 Nissan

September 12, 2019 NHTSA CAMPAIGN NUMBER: 19V654000

No Back-Up Camera Display Image/FMVSS 111

The lack of an image in the back-up camera display increases the risk of a crash.

 

NHTSA Campaign Number: 19V654

Manufacturer Nissan North America, Inc.

Components BACK OVER PREVENTION

Potential Number of Units Affected 1,228,830

 

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”

 

Remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Nissan has a Recall

 

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CAMPAIGN  BULLETIN

SAFETY RECALL

 

Rear Visibility System Update

Voluntary Recall Campaign – Phases I, II & III

Reference: R1911
Date: December 6, 2019

Attention: Dealer Principal, Sales, Service & Parts Managers

IMPORTANT: It is a violation of Federal law for retailers to sell or deliver vehicles in their inventory covered by this notification until the campaign action is performed. 

 

REVISED December 6, 2019 Please discard earlier versions of this bulletin.

Please discard earlier versions of this bulletin. The announcement from earlier today (December 6, 2019) has been revised to include the following:        Software and campaign repair bulletins are now available for Phase III vehicles. Dealers should receive software for Phase III affected vehicles no later than Friday, December 6, 2019. Prematurely submitted claims were suspending for Phase III vehicles that dealers were attempting to repair with incorrect software All Phase III VINs will be reset in Service Comm on December 7, 2019 to undo the effects of incorrect claims These vehicles will require updates with the correct software Work Order open date for Phase III repairs must be on or after December 7, 2019

 

Phase	Affected Models/Years:	Affected Population:	Dealer Inventory:	SERVICE COMM Activation date:	Stop Sale  In Effect
I	2019 Altima (L34)	107,492	7,173	October 15, 2019	YES
	2018-19 Rogue (T32)	294,929	16,292
II	2018-19 Armada	25,527	1379	October 30, 2019	YES
	2018-19 Frontier	45,533	2109
	2018-19 Kicks	62,927	3,854
	2018-19 LEAF	4,844	125
	2018-19 NV	10,064	1,890
	2018-19 NV200	17,375	227
	2018-19 Pathfinder	61,212	2,505
	2018-19 Versa Note	3,048	19
	2018-19 Versa Sedan	68,316	694
	2019 GT-R	114	6
	2019 Maxima	16,383	1,815
	2019 Murano	29,949	2,852
	2019 Rogue Sport	48,546	3,246
	2019 Sentra	161,136	4,278
	2019 Taxi	321	NA
	2019 Titan	17,060	5,463
	2019 Titan Diesel	2,834	NA
III	2018 Altima	18,292	1	*November 8, 2019	YES
	2018 Frontier	8,864	9
	2018 Maxima	22,051	149
	2018 Murano	25,530	34
	2018 NV	9,805	201
	2018 Rogue Sport	12,466	36
	2018 Sentra	646	11
	2018 Titan	10,760	51
	2018 Titan Diesel	1,408	24
	2019 Versa Sedan	5	4

 

*All Phase III VINs will be reset in Service Comm on December 7, 2019

 

*****Dealer Announcement*****

Nissan Group has notified the National Highway Traffic Safety Administration (NHTSA) of its intention to recall certain MY2018-2019 Nissan and INFINITI vehicles to remedy a technical noncompliance issue involving the rear visibility system.

FMVSS No. 111, Rear Visibility, requires the rear visibility system of vehicles manufactured on or after May 1, 2018 to return to a default rearview image at the beginning of each backing event regardless of any modifications the driver previously selected.

On affected vehicles, a driver may potentially adjust the rearview camera and display settings to a degree that the image is no longer visible, and the system will retain those settings at the next backing event. This condition does not meet the requirements for default view required for FMVSS No. 111.

Dealers will reprogram the rear visibility system with countermeasure software.  Due to the large number of software programs and the complexity involved, Nissan is providing dealers with USB flash drive kits in three phases to standardize and expedite the repair process.

 

*****What Dealers Should Do***** 

1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service History – Open Campaigns I.D. R1911
   • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
   • Refer to NPSB 15-460 for additional information
   • Please continue to check new inventory as new phases are launched for campaign applicability. 
2. Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this recall campaign until the vehicle has been remedied.
3. Dealers should use the applicable campaign repair bulletin to remedy any vehicles subject to this campaign.
   • Certain models may require the technician to delete Bluetooth® connected devices prior to performing the remedy.  Dealers should offer to re-pair any deleted Bluetooth® connected device for the customer.

NOTE:  For campaign R1911 only, Nissan is not requiring time clocking or time stamps on this repair line.

4. Upon completion, the service department should submit the applicable warranty claim for the action performed so it can be closed on SERVICE COMM.

 

***** Release Schedule ***** 

Parts	The remedy is a software update delivered via USB or SD card. Parts are only needed in the event of failure during reprogramming.
Special Tools	Two (2) of each tool set with pre-loaded software are provided to each dealer according to the following schedule: Phase I – Shipments should be received no later than Friday, October 11, 2019. Phase II – Shipments should be received no later than Wednesday, October 30, 2019. Phase III – Shipments should be received no later than Friday, December 6, 2019. Phase I Phase III J-52812-Kit B J-52812-1 J-52812-15 J-52812-16 J-52812-17 J-52812-18 J-52812-19 J-52812-20 J-52812-21 J-52812-22 J-52812-23 J-52812-24 J-52812-25 J-52812-26 J-52812-27   Additional tools are available via TechMate @ 1-800-662-2001 or via www.nissantechmate.com after initial shipments for each phase have arrived
Repair	NTB19-107 – 2018 Altima (L33) NTB19-085 – 2019 Maxima (A36) NTB19-077 – 2019 Altima (L34) NTB19-110 – 2018 Murano (Z52) NTB19-078 – 2018-19 Rogue (T32)/Rogue Hybrid (T32H) NTB19-086 – 2019 Murano (Z52) NTB19-084 – 2018-19 Armada (Y62) NTB19-094 – 2018-19 Sentra (B17) NTB19-113 – 2018 Frontier (D40) NTB19-088 – 2018-19 Rogue Sport (J11) NTB19-090 – 2019 Frontier (D40) NTB19-087 – 2018-19 Titan(A61)/Titan XD (A61) NTB19-093 – 2018-19 Kicks (P15) NTB19-092 – 2018-19 LEAF (ZE1)   Phase III bulletins are now available
Owner Notification	Nissan began notifying owners of all potentially affected vehicles as noted below via U.S. Mail: Phase I – Weeks of October 14 & 21, 2019 Phase II – Week of November 4, 2019 Phase III – November 11, 2019

 

 

***** Claims Information ***** 

EXPENSE CODE	DESCRIPTION	AMOUNT
038	Fuel	$3
Dealers may claim this fuel expense allowance on subject vehicles in dealer inventory.  This expense code will expire on January 6, 2020.

 

 

***** Dealer Responsibility *****

It is the dealer’s responsibility to check Service Comm or DBS National Service History using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of this voluntary recall campaign, which for any reason enters the service department.  This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in new vehicle inventory.  If a VIN subject to this recall campaign was part of a dealer trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service completion.

 

NISSAN NORTH AMERICA, INC.

Aftersales DIVISION

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Frequently Asked Questions (FAQ): 

 

 

 

Q.	Is this a recall?
A.	Yes, a Stop Sale is in effect for Phases I, II and III. VINs subject to Stop Sale can be identified via Service Comm and DBS National Service History Open Campaigns.  Refer to NPSB 15-460 for identifying new vehicle inventory with open campaigns.
Q.	What is the reason for the recall?
A.	On affected vehicles, a driver may potentially adjust the rearview camera and display settings to a degree that the image is no longer visible, and the system will retain those settings at the next backing event. This condition does not meet the requirements for default view required for FMVSS No. 111.
Q.	What will be the corrective action for this voluntary recall campaign?
A.	Dealers will reprogram the vehicle’s Infotainment System with countermeasure software delivered via USB or SD card.
Q.	How long will the corrective action take?
A.	This free service varies by model, but could take up to one (1) hour. Your Nissan dealer may require your vehicle for a longer period of time based upon their work schedule.
Q.	When will vehicle owners be notified?
A.	Nissan began notifying owners of all potentially affected vehicles as noted below via U.S. Mail: Phase I – Weeks of October 14 & 21, 2019 Phase II – Week of November 4, 2019 Phase III – November 11, 2019
Q.	What if the customer’s vehicle was remedied before they received the owner notification letter?
A.	If the vehicle was reprogrammed prior to the owner notification and there is no campaign open in Service Comm or DBS National Service History, no further action is required.
Q.	What if the customer’s vehicle was reprogrammed before the appropriate software and remedy were available?
A.	If a Phase III vehicle was reprogrammed prior to the appropriate software and repair becoming available, and the campaign is open in Service Comm or DBS National Service History after December 7, 2019, the campaign should be performed using the correct software. Prematurely submitted claims were suspending for Phase III vehicles that dealers were attempting to repair with incorrect software Phase III Software was shipped to dealers the first week of December. All Phase III VINs will be reset in Service Comm on December 7, 2019 to undo the effects of incorrect claims Work Order open date for Phase III repairs must be on or after December 7, 2019
Q.	Is my vehicle safe to drive?
A.	Yes. If customers adjust the Rear Visibility System display or camera settings (brightness, contrast, black level, tint, color), customers are encouraged to confirm the resulting rear view image is visible when shifting to reverse.  If the image is dimmed, customers should further adjust the settings to return to an adequate level.
Q.	Is there anything owners can do to mitigate this condition?
A.	Yes.  If customers adjust the Rear Visibility System display or camera settings (brightness, contrast, black level, tint, color), customers are encouraged to confirm the resulting rear view image is visible when shifting to reverse.  If the image is dimmed, customers should further adjust the settings to return to an adequate level.
Q.	Is software readily available?
A.	Two (2) of each tool set with pre-loaded software were provided to each dealer according to the following schedule: Phase I – Shipments should be received no later than Friday, October 11, 2019. Phase II – Shipments should be received no later than Wednesday, October 30, 2019. Phase III – Shipments began arriving the first week of December 2019.
Q.	Are additional tool kits available for each phase?
A.	After initial shipments for each phase, additional tools (preloaded software) will be available via TechMate @ 1-800-662-2001 or via www.nissantechmate.com. Dealers may use the ASIST downloader tool to create additional USB drives.
Q.	Can the technician reprogram more than one vehicle at a time?
A.	For campaign R1911 only, Nissan is not requiring time clocking or time stamps on this repair line.
Q.	How will this campaign affect the dealer’s Customer Service Index (CSI)?
A.	Nissan has seen in many instances that CSI scores for campaigns are actually higher than average due to no out-of-pocket expense and higher Fixed Right First Time score.
Q.	I have a Nissan Rental Car (NRC) out on loan. Do I have to bring that vehicle back in to have the recall performed?
A.	Affected vehicles must be remedied before being rented or being loaned out to a customer. If a NRC is out on loan, Nissan recommends notifying the customer of the recall and available remedy.
Q.	Will a rental vehicle be provided while the dealer is servicing the vehicle?
A.	Complimentary alternate transportation is available if your vehicle requires parts replacement. EXPENSE CODE DESCRIPTION AMOUNT 502 Rental Expense $120 (Max) Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional rental or replacement part expenses are required. Please refer to WBP19-017 for additional information on application of rental reimbursement.
Q.	Is there any charge for this service?
A.	No. The remedy will be performed for the customer free of charge for parts and labor.
Q.	Do campaign software updates affect the owner’s personal settings or Nissan Connected Services?
A.	Nissan Connected Services settings may be affected by the system update. Dealers should notify owners that they may need to pair their mobile device again and/or reset certain alert preferences prior to driving their vehicle and using Nissan Connected Services.
Q.	Will I have to take my vehicle back to the selling dealer to have the service performed?
A.	No, any authorized Nissan dealer is able to perform the recall campaign. For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective action completed.
Q.	I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A.	The remedy will fully correct this condition. As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle.
Q.	What model year vehicles are involved?
A.	Certain Model Year 2018-2019 Nissan and INFINITI vehicles manufactured on or after May 1, 2018 and before ~June 2019 (depending on model) shown in the table below. MY2018-2019 MY2019 Only Nissan Altima Nissan Rogue Sport Nissan GT-R Nissan Armada Nissan Sentra Nissan Taxi Nissan Frontier Nissan Titan INFINITI Q70 Nissan Kicks Nissan Titan Diesel INFINITI Q70L Nissan LEAF Nissan Versa Note INFINITI QX50 Nissan Maxima Nissan Versa Sedan INFINITI QX60 Nissan Murano INFINITI Q50 Nissan NV INFINITI Q60 Nissan NV200 INFINITI QX30 Nissan Pathfinder INFINITI QX80 Nissan Rogue
Q.	Are you experiencing this condition on any other Nissan (or INFINITI) models?
A.	No.

 

Revision History:
Date	Announcement	Purpose
September 20, 2019	Preliminary	Preliminary campaign announcement
October 15, 2019	Voluntary Recall Campaign	New campaign announcement – Phase I Launch
October 30, 2019	Revision 1	Revision 1 – Phase II Launch
November 8, 2019	Revision 2	Revision 2 – Phase III Launch
November 21, 2019	Revision 3	Revision 3 – Phase III clarification
December 6, 2019	Revision 4	Revision 4 – Phase III Repair now available
December 6, 2019	Revision 5	Revision 5 – Phase III – update

 

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October 20, 2019

 

Mr. Jeff Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
Room W48-302
1200 New Jersey Avenue, SE
Washington, D.C. 20590

 

Dear Mr. Giuseppe:

We are transmitting the enclosed Amended Non-Compliance Information Report in accordance with 49 CFR Part 573.  A voluntary recall campaign will be initiated and your office provided with the notices.  Nissan plans to begin its phased dealer notification beginning on October 15, 2019 and concluding on or before November 11, 2019.  Nissan will notify all affected owners within sixty (60) days of NCIR submission.

 

Very truly,

 

Derek Latta
Manager,
Technical Compliance

 

Encl.

 

NONCOMPLIANCE INFORMATION REPORT

 

1. Manufacturer:

Nissan North America, Inc. Smyrna plant,
Nissan North America, Inc. Canton plant
Nissan Mexicana, S.A. De C.V. Cuernavaca plant,
Nissan Mexicana, S.A. De C.V. Aguascalientes Plant
Nissan Mexicana, S.A. De C.V. Compas plant
Nissan Motor Co., Ltd. Tochigi plant
Nissan Kyushu Co., Ltd
Nissan Shatai Co., Ltd, Shonan plant
Nissan Shatai Kyushu Co., Ltd
Renault Samsung Motors Busan plant
Nissan Motor Manufacturing (UK) Ltd. plant

 

2. Vehicles Potentially Involved:

Certain Model Year 2018-2019 Nissan and Infiniti vehicles manufactured from May 1, 2018 to June 5, 2019 in the table below manufactured at various plants listed above.

Model Year/Make/Model	Dates of Manufacture
2018-2019 Nissan Altima	May 1, 2018 to February 12, 2019
2018-2019 Nissan LEAF	May 1, 2018 to January 29, 2019
2018-2019 Nissan Maxima	May 1, 2008 to April 15, 2019
2018-2019 Nissan Sentra	May 4, 2018 to June 3, 2019
2018-2019 Nissan Titan	May 1, 2018 to February 18, 2019
2018-2019 Nissan Titan Diesel	May 1, 2018 to February 18, 2019
2018-2019 Nissan Versa Note	May 4, 2018 to April 13, 2019
2018-2019 Nissan Versa Sedan	May 4, 2018 to June 1, 2019
2019 Nissan GT-R	July 5, 2018 to January 21, 2019
2018-2019 Nissan Kicks	May 4, 2018 to May 8, 2019
2018-2019 Nissan Murano	May 1, 2018 to April 29, 2019
2018-2019 Nissan Pathfinder	May 1, 2018 to April 24, 2019
2018-2019 Nissan Rogue	May 1, 2018 to June 5, 2019
2018-2019 Nissan Rogue Sport	May 7, 2018 to April 24, 2019
2018-2019 Nissan Armada	May 7, 2018 to March 8, 2019
2018-2019 Nissan Frontier	May 1, 2018 to April 17, 2019
2018-2019 Nissan NV	May 1, 2018 to April 24, 2019
2018-2019 Nissan NV200	May 7, 2018 to May 6, 2019
2019 Nissan Taxi	July 19, 2018 to May 2, 2019
2018-2019 Infiniti Q50	May 11, 2018 to February 28, 2019
2018-2019 Infiniti Q60	May 11, 2018 to February 28, 2019
2019 Infiniti Q70	June 1, 2018 to March 12, 2019
2019 Infiniti Q70L	June 5, 2018 to April 9, 2019
2018-2019 Infiniti QX30	May 1, 2018 to January 7, 2019
2019 Infiniti QX50	May 14, 2018 to May 14, 2019
2019 Infiniti QX60	May 1, 2018 to May 31, 2019
2018-2019 Infiniti QX80	May 7, 2018 to March 5, 2019

 

The original adjustment settings (design approach) that were applied to the rear visibility system and are subject to the non-compliance are not used on any other Nissan or Infiniti vehicles.  Therefore, no other Nissan or Infiniti vehicles are affected by this condition.

 

3. Total Number of Vehicles Potentially Involved:

Approximately 1.23M Model Year 2018-2019 Nissan and Infiniti vehicles are affected shown in the table below.

Model Year/Make/Model	Number of Vehicles
2018-2019 Nissan Altima	125,989
2018-2019 Nissan LEAF	4,845
2018-2019 Nissan Maxima	38,502
2018-2019 Nissan Sentra	164,844
2018-2019 Nissan Titan	27,888
2018-2019 Nissan Titan Diesel	4,283
2018-2019 Nissan Versa Note	4,699
2018-2019 Nissan Versa Sedan	69,746
2019 Nissan GT-R	128
2018-2019 Nissan Kicks	66,142
2018-2019 Nissan Murano	55,799
2018-2019 Nissan Pathfinder	61,531
2018-2019 Nissan Rogue	296,194
2018-2019 Nissan Rogue Sport	61,474
2018-2019 Nissan Armada	25,578
2018-2019 Nissan Frontier	55,397
2018-2019 Nissan NV	20,001
2018-2019 Nissan NV200	17,859
2019 Nissan Taxi	321
2018-2019 Infiniti Q50	23,413
2018-2019 Infiniti Q60	4,848
2019 Infiniti Q70	1,115
2019 Infiniti Q70L	1,801
2018-2019 Infiniti QX30	4,427
2019 Infiniti QX50	23,274
2019 Infiniti QX60	49,970
2018-2019 Infiniti QX80	18,762

 

4. Percentage of Vehicles Estimated to Actually Contain the Noncompliance:

100%

 

5. Description of the Noncompliance:

FMVSS No. 111, Rear Visibility, requires the rear visibility system of vehicles manufactured on or after May 1, 2018 to return to a default image at the beginning of each backing event regardless of any modifications the driver previously selected. On affected vehicles, a driver may potentially adjust the rear view camera and display settings to the degree that the image is no longer visible, and the system will retain those settings at the next backing event. This condition does not meet the requirements of S5.5.6 Default View as required by FMVSS No. 111.  A temporarily reduced rear visibility when the driver has adjusted the display to this extent could lead to an increased risk of an accident in the event the driver does not re-adjust the display before reversing.

 

6. Basis for Determination of the Existence of a Noncompliance

On December 6, 2018, the Office of Vehicle Safety Compliance (OVSC) contacted Nissan with preliminary information concerning a General Testing Laboratories (GTL) lab test notice of failure during an FMVSS No. 111 S5.5.6 performance test of a Model Year 2019 Altima.  Later that month, Nissan visited GTL to observe the test condition and test procedure.  Nissan undertook an investigation of the test result and initiated further review and investigation of the Altima vehicle and test procedure requirements.

 

February 2019 – March 2019, Nissan continued communicating with NHTSA and GTL relating to the test procedure, and whether the results, in fact, demonstrate a noncompliance.  Nissan provided updates on the status of its internal review and planned updates.

 

February 2019 – August 2019, Nissan completed production changes to all affected Model Year 2019 Nissan and INFINITI models to address the test procedure requirements and continued developing and validating field software updates for all affected vehicles.

 

August 2019 – September 2019, Nissan communicated with NHTSA on several occasions to discuss whether the results, in fact, demonstrated a noncompliance.  On September 5, 2019, Nissan decided to initiate a Voluntary Recall Campaign to remedy the subject vehicles.

 

7. Description of Corrective Action:

Owners of the subject vehicles will be notified beginning on October 14, 2019 and concluding on or before November 11, 2019.  Dealers will be notified in phases, beginning on October 15, 2019 and concluding on or before November 11, 2019.  The dealer will reprogram the rear visibility system software at no cost to the owner.

We will not include a statement in the Part 577 owner notification concerning reimbursement for the cost of obtaining a pre-notification remedy as the subject vehicles are under warranty.

 

8. Copy of Notices:

Copies of all notices will be provided to NHTSA as they become available.

 

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44 Affected Products

Vehicles

MAKE	MODEL	YEAR
INFINITI	Q50	2018-2019
INFINITI	Q60	2018-2019
INFINITI	Q70	2019
INFINITI	Q70L	2019
INFINITI	QX30	2018-2019
INFINITI	QX50	2019
INFINITI	QX60	2019
INFINITI	QX80	2018-2019
NISSAN	ALTIMA	2018-2019
NISSAN	FRONTIER	2018-2019
NISSAN	GT-R	2019
NISSAN	KICKS	2018-2019
NISSAN	LEAF	2018-2019
NISSAN	MAXIMA	2018-2019
NISSAN	MURANO	2018-2019
NISSAN	NV	2018-2019
NISSAN	NV200	2018-2019
NISSAN	NV200 TAXI	2019
NISSAN	PATHFINDER	2018-2019
NISSAN	ROGUE	2018-2019
NISSAN	ROGUE SPORT	2018-2019
NISSAN	SENTRA	2018-2019
NISSAN	TITAN	2018-2019
NISSAN	VERSA	2018-2019
NISSAN	VERSA NOTE	2018-2019

 

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63 Associated Documents

Remedy Instructions and TSB

RCRIT-19V654-9135.pdf 2849.898KB

 

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Remedy Instructions and TSB

RCRIT-19V654-7590.pdf 3122.877KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9426.pdf 2849.923KB

 

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Manufacturer Notices(to Dealers,etc) – Phase III Interim Notification

RCMN-19V654-5538.pdf 443.534KB

 

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Manufacturer Notices(to Dealers,etc) – Aftersales Warranty Rear Visibility System Reference: R1911

RCMN-19V654-7840.pdf 402.643KB

 

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Rear Visibility System Update Voluntary Recall Campaign – Phases I, II & III Reference: R1911 Date: November 21, 2019

RCMN-19V654-9846.pdf 620.898KB

 

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Remedy Instructions and TSB

RCRIT-19V654-2317.pdf 723.895KB

 

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Remedy Instructions and TSB

RCRIT-19V654-6511.pdf 725.726KB

 

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Remedy Instructions and TSB

RCRIT-19V654-1429.pdf 661.847KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9042.pdf 679.306KB

 

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Remedy Instructions and TSB

RCRIT-19V654-8488.pdf 720.774KB

 

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Remedy Instructions and TSB

RCRIT-19V654-7484.pdf 655.244KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9171.pdf 467.594KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9342.pdf 681.498KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9821.pdf 821.786KB

 

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Rear Visibility System Update Voluntary Recall Campaign – Phases I, II & III Reference: R1911 Date: December 6, 2019

RCMN-19V654-6541.pdf 623.538KB

 

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Rear Visibility System Update Voluntary Recall Campaign – Phases I, II & III Reference: R1911 Date: December 6, 2019

RCMN-19V654-0625.pdf 624.267KB

 

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Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Rear Visibility System Update Voluntary Recall Campaign Reference: R1912 Date: October 30, 2019

RCMN-19V654-5953.pdf 349.337KB

 

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Rear Visibility System Update Voluntary Recall Campaign – Phases I & II Reference: R1911 Date: October 30, 2019

RCMN-19V654-5410.pdf 612.866KB

 

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V654-5410.PDF 211.142KB

 

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Rear Visibility System Update Preliminary Recall Announcement

RCMN-19V654-7524.pdf 379.01KB

 

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ISSUED Owner Notification Letter(Part 577) – Fleet Owner Letter

RCONL-19V654-6692.pdf 407.075KB

 

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Remedy Instructions and TSB

RCRIT-19V654-7390.pdf 3122.541KB

 

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Remedy Instructions and TSB

RCRIT-19V654-6733.pdf 770.211KB

 

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Remedy Instructions and TSB

RCRIT-19V654-0822.pdf 3119.992KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9681.pdf 2482.03KB

 

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Manufacturer Notices(to Dealers,etc) – INFINITI CAMPAIGN BULLETIN Rear Visibility System Update Preliminary Recall Campaign Date: September 20, 2019

RCMN-19V654-4194.pdf 190.871KB

 

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ISSUED Owner Notification Letter(Part 577) – Owner Letter

RCONL-19V654-8125.pdf 409.901KB

 

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V654-9840.PDF 211.244KB

 

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Remedy Instructions and TSB

RCRIT-19V654-0554.pdf 2363.814KB

 

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Remedy Instructions and TSB

RCRIT-19V654-1992.pdf 601.003KB

 

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Remedy Instructions and TSB

RCRIT-19V654-5340.pdf 690.9KB

 

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Remedy Instructions and TSB

RCRIT-19V654-5143.pdf 2801.481KB

 

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Remedy Instructions and TSB

RCRIT-19V654-2417.pdf 822.569KB

 

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Remedy Instructions and TSB

RCRIT-19V654-6970.pdf 4069.522KB

 

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Remedy Instructions and TSB

RCRIT-19V654-6193.pdf 2849.252KB

 

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Remedy Instructions and TSB

RCRIT-19V654-5697.pdf 690.907KB

 

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Remedy Instructions and TSB

RCRIT-19V654-3399.pdf 2645.115KB

 

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Remedy Instructions and TSB

RCRIT-19V654-5633.PDF 2643.856KB

 

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Remedy Instructions and TSB

RCRIT-19V654-0531.pdf 2849.683KB

 

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Remedy Instructions and TSB

RCRIT-19V654-6685.pdf 691.039KB

 

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Recall 573 Report-Amendment 1

RCLRPT-19V654-8642.PDF 225.731KB

 

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NONCOMPLIANCE INFORMATION REPORT

RMISC-19V654-8855.pdf 186.901KB

 

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Hard Copy of Recall Filing

RMISC-19V654-2700.pdf 267.093KB

 

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Recall Acknowledgement

RCAK-19V654-7175.pdf 373.482KB

 

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Non-Compliance Notice 573 Report

RCLRPT-19V654-7202.PDF 227.944KB

 

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Recall 573 Report-Amendment 1

RCLRPT-19V654-5587.PDF 225.731KB

 

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Owner Notification Schedule

RMISC-19V654-4027.pdf 564.802KB

 

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NONCOMPLIANCE INFORMATION REPORT

RMISC-19V654-8420.pdf 62.573KB

 

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Manufacturer Notices(to Dealers,etc) – NISSAN CAMPAIGN BULLETIN Rear Visibility System Update Voluntary Recall Campaign – Phases I, II & III Reference: R1911 Date: November 8, 2019

RCMN-19V654-9500.pdf 615.072KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9395.pdf 2802.866KB

 

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Remedy Instructions and TSB

RCRIT-19V654-7162.pdf 2802.243KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9996.pdf 567.067KB

 

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Remedy Instructions and TSB

RCRIT-19V654-4680.pdf 566.584KB

 

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Manufacturer Notices(to Dealers,etc) – CAMPAIGN BULLETIN Rear Visibility System Update Voluntary Recall Campaign – Phase I Reference: R1911 Date: October 15, 2019

RCMN-19V654-6785.pdf 604.52KB

 

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Remedy Instructions and TSB

RCRIT-19V654-9443.pdf 1456.899KB

 

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Remedy Instructions and TSB

RCRIT-19V654-3030.pdf 691.53KB

 

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Recall 573 Report-Amendment 2

RCLRPT-19V654-7135.PDF 226.321KB

 

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Remedy Instructions and TSB

RCRIT-19V654-7656.pdf 2204.327KB

 

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Remedy Instructions and TSB

RCRIT-19V654-7682.pdf 4100.461KB

 

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Remedy Instructions and TSB

RCRIT-19V654-0009.pdf 2800.698KB

 

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Remedy Instructions and TSB

RCRIT-19V654-5887.pdf 799.667KB

 

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V654-2572.PDF 211.333KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V654&docType=RCL

 

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